website thubmnail of Flair Airlines
How would you rate Flair Airlines?
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Canada
1 review
2 helpful votes
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Worst Airline EVER
June 5, 2024

Your purse is considered your personal item and EVERYTHING else you pay for. $77. For an item that met their personal item requirements and weighed ten pounds. I am disgusted and dismayed. Fly West Jet or Porter. Cheaper.

Date of experience: June 5, 2024
Canada
1 review
2 helpful votes
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While Flair airline may appear to offer budget-friendly options, they often tack on additional fees for seemingly minor things such as baggage weight or size. This can quickly add up and make their supposedly cheap flights not so cheap after all. Therefore, I would not recommend Flair airline to anyone looking for a hassle-free and affordable flying experience.

Date of experience: April 17, 2024
Canada
1 review
1 helpful vote
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Worst airline ever!
August 27, 2024

Flair airlines canceled our flight 3 hours before the flight, they didn't refund the money (more than 900$), worst experience ever!

Date of experience: August 27, 2024
Mexico
1 review
2 helpful votes
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Horrid
February 14, 2024

Avoid this airline at all costs. They find ways to charge more money at every chance they get. My wife and I travelled together, yet our seats were assigned at opposite ends of the airplane. We tried to switch the seats as there were MANY to choose from, but they wanted an additional 50$ plus another check-in charge for the baggage. Even though we already paid the bagged check-in fee, which is $190 by the way. Canada Airline is $65 and for military it is free. Definitely going with them next time.

One- Why would you separate a couple travelling together? We just got married too.

Two- My wife has ASD and a major social anxiety disorder, and was placed between two complete strangers. There were two free seats next to me. This is completely unacceptable and slimy.

What a disappointment.

Date of experience: February 14, 2024
Canada
1 review
3 helpful votes
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The worst airline FLAIR!
February 1, 2024

I experienced the same issues as many others. They charge for seats even when couples are flying together, suggesting a deliberate strategy to increase costs. This practice seems intentional and raises concerns about fair treatment for passengers. The dimensions for personal luggage are smaller compared to other airlines. It feels like an attempt to extract more money from passengers, which is disappointing and seems misleading

Date of experience: February 1, 2024
Canada
1 review
2 helpful votes
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Flair's advertised low fares can be deceiving, as they often employ questionable marketing tactics to attract more passengers and then hit them with additional charges during the boarding process. These additional fees are often related to luggage that supposedly doesn't meet their specifications, even if you're carrying a small bag. It's essential to exercise extra caution when flying from Abbotsford airport, as the crew there has a reputation for being unprofessional and seemingly intent on extracting more money from passengers by claiming that their personal items don't fit within their measuring tools. When passengers attempt to voice their concerns or complaints, they are often met with disrespectful behavior from the airline staff.

Date of experience: November 3, 2023
California
1 review
0 helpful votes
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Flight was cancelled twice after being delayed over 3 hours both times. Waste of a day for everyone flying. No heads up but other airlines cancelled with enough time to not waste a day of travel. Very poor communication at the gate. Poor communication between airline, airport, and employees. Will never fly with them again

Date of experience: February 5, 2024
Canada
1 review
4 helpful votes
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Never again choose flair airline
October 28, 2023

I recently had a flight with Flair Airlines, and my experience was highly unsatisfactory. In the first leg of my journey, the flight was delayed by more than 2.5 hours. This delay inconvenienced me and other passengers significantly. To compound the issue, in the second leg of my journey, Flair Airlines took off without me and eight other passengers, leaving us stranded at the airport. This experience has left me extremely disappointed and frustrated with the service provided by Flair Airlines

Date of experience: October 28, 2023
Canada
1 review
0 helpful votes
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Flight Delay
March 4, 2024

Experienced two unexpected delays with Flair Airlines, resulting in significant inconvenience. Disappointed with the service and punctuality, the organizational management appears to face significant challenges and may benefit from improvements. Rated 1.5 stars based on the frustrating travel experience.

Date of experience: March 4, 2024
Canada
1 review
4 helpful votes
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I gave them a rating of 1 star for 2 reasons: 1) That is the minimum stars to have this published. 2) The plane did not crash! Took them on January 20, returned on Feb.2 If you like tiny legroom, non-reclining seats, no power outlets, tons of delayed and cancelled flights, horrible customer service, waiting on the phone for more than 1 hour, non-knowledgeable phone agents, paying exhorbitant fees for carry-on & checked luggage, then this is the airline that is PERFECT for you. They had planes seized last year for non-payment to their suppliers, so if you have a voucher or reservation from them, good luck using it. They will be out of business within a very short period of time. A pony express will get you to your destination faster than Flair. I guess Flair stands for: Frequently Late And Is Repugnant!

Date of experience: February 6, 2024

Overview

Flair Airlines has a rating of 1.2 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flair Airlines most frequently mention customer service, worst experience and next day. Flair Airlines ranks 215th among Plane Tickets sites.

service
111
value
112
shipping
63
returns
73
quality
95