Flair Airlines

I never leave reviews but I feel as if I've been robbed!
Completely lost my credit because "their website glitched" (their exact words) and would do absolutely nothing for me.
Seriously consider walking over using this airline. They're a very slimy company that will try to take your money at every chance.

Terrible experience with this airline. I booked three trips with them over the summer. Every single one of them I had issues. From changing our flight time four time before we took off, or not having enough staff to pull us in off the tarmac (one full hour on tarmac). And last but not least, they canceled my flight home from Vancouver without any notification. So I was close to leaving, before I found out I didn't have a flight home anymore. And of course you tried calling them…… no one's home EVER! Even their own staff don't want to work for them. Very unprofessional and no organization through this company. Don't fly flair, fly swoop. Way better experience.

My luggage was lost for a month now. I've been contacting their customer service agent multiple of times through emails and calls but no responses. It's very frustrating and disappointing. My medications, important papers and lots of my valuable items were there. Do not fly through this Airline, they don't care about their passenger's belongings and no responses from them at all. I will never fly through FlairAir ever again, even if its free!

Flew with Flair Air last Saturday from Fort Lauderdale to Toronto. I have had the worst experience ever! I was flying with my family and my little 5lbs dog. The stewardesses were absolutely horrible and were giving me contradicting instructions. One of them made me very uncomfortable, scared and she threatened me few times that she is going to get me escorted off the plane if my dog sticks out her super tiny head from the backpack. Unbelievable! Inhumane! And this actually should be spread more as I have never been treated like that in my life! Horrible experience!

Looks like a scam they gonna cancelled your flight on the time of boarding where you dont have a choice but to purchace more expensive flights to cover their mess. F@@@k you Flair Airlines wishing you vanished in this world! Flight 822 march 24 9:40am

Booked my flight with them to Calgary and back on the same day. Return flight was canceled without any notice. Stayed overnight in Calgary and slept on a bench. Hotel was offered only in the morning when I was leaving in a few hours. They changed the flight time by moving it by four hours. Worst airline ever. Sent me to Abbotsford instead of Vancouver. Stay away at all cost! Save yourself stress and money and book your flight with a company with a reputation. Dishonest customer service they just think how to get rid of you. Never again!

Flight cancelled one hour before we arrived at airport. They re-booked automatically 3 days later which we couldn't do but there was no way to alter the re-booking without additional charges. They have no phone line, an email that only sends pre-programmed responses, and a chat that is manned by a bot. Even if you ask the chat to speak to a real person, you get a bunch of canned responses about how there's more than usual chat activity, be patient... until they disconnect you (about 2 hours later with no actual responses given). Not a real company. Don't use if you actually have to get somewhere.

Canceled and claimed weather was the reason. When in fact weather was perfect for flying and no other flights to the same airport were cancelled in the GTA to the same exact place. Liars and cheats that don't answer your calls or chats. Told us we would be booked on the Thursday flight when we were supposed to leave on the Tuesday. Well that doesn't really work does it? No answers for anything we are trying to ask. Complete silence on their end. Dropped my call after waiting for over two hours on hold. Stay away from flair. Poorly ran and does not have their sh** together. Thanks for ruining our Xmas a**holes. If I could give you a -5 I would. That's how sh** you are.

Cancelled flights are never a great start to the day but compared to dealing with customer service to resolve and rebook it seems like a dream. Despite the fact that we were promised the next available flight at no additional cost - that is exactly what happened. We got dinged for the hotel reservation we could not make, the Uber rides to and from, and the cost difference of the flight. So much for saving money. Save your sanity and go elsewhere. This was no holiday!