Freelancer

I recently faced challenges on Freelancer.com and want to share my experience. Initially, my time on the platform was positive as I connected with clients and offered my freelance services. However, my account was unexpectedly restricted, and the platform's response lacked clarity, leaving me uncertain about alleged violations. Additionally, I encountered delays in withdrawing earnings. I believe Freelancer.com should focus on:

Clear communication about alleged violations and account restrictions.
Timely access to earned funds.
Efficient customer support.

I hope my feedback contributes to platform improvements for a more supportive and transparent experience.

Freelancer.com is a well known internet based stage that interfaces organizations with self employed entities and specialists for various ventures and errands. As a consultant myself, I have utilized Freelancer.com to look for a job on various events and have had a for the most part certain involvement in the stage. Something I appreciate most about Freelancer.com is the large number of ventures accessible. From visual computerization and web improvement to composing and promoting, there is a different determination of chances to browse. This assortment permits me to feature my abilities and aptitude in various regions and find projects that line up with my inclinations. One more part of Freelancer.com that I find useful is the capacity to offer on projects. This component permits me to go after work and haggle with clients to guarantee fair pay for my administrations. Also, the stage gives instruments to follow time, speak with clients, and oversee installments, making the independent cycle smoother.

NEVER EVER EVER use this site. You will regret it. When you accept work, they take a fee from you right away, (usually 10% of what the employer is supposed to pay you). The problem with this is the employers never give you work or respond. I've had over $100 in project fees taken from me. Not to mention the monthly fee of being on the site. Once i contacted customer service they basically told me it was my fault for not knowing any better and that they couldnt do anything for me.

I recently experienced exceptional customer support at Freelancer.com that I wish to commend. Reaching out through their live chat, I was quickly connected with a representative, demonstrating Freelancer.com's commitment to prompt service.

The representative, Jewel, provided a warm and attentive response, thoroughly understanding my issue without rushing the conversation. Their expertise shone through as they offered clear, actionable solutions, simplifying complex procedures with ease.

Communicating with potential freelancers on this web site is very awkward due to horrible interface design, Anyway, I contracted a freelancer on freelancer.com to make my site audit and deposited the requested amount of money. Instead of the audit, the freelancer gave me a recommendation totally unrelated to my job description - to use social media ads. I requested to cancel my contract and refund me. Approximately 10 days later I received an email from freelancer requesting more funds to continue reviewing the dispute. My advise: stay awa from this company. Use their competition, like upwork.

I did a job for a client. Until then, everything seemed normal. Until they charged me the membership of the money that was in the process of withdrawal.
Unfortunately, at least for them, I no longer feel like using the platform anymore. Likewise, I have consulted the Australian embassy to make a formal claim and requested the federal government to cancel the domain assigned to that company in my country. This isn't free guys!

Employer leaves false feedback and I get my account restricted and no access to my own money as a result.

I refused to work on a project that a client had awarded me because they refused to pay a penny until I sent them the completed files, not just an example, but the completed files.

Freelancer seem to think that this is normal business practice and have taken my rights to withdraw my own money from the platform and have told me to contact the client and ask them to remove the false feedback despite it being evident in our chat history that they are lying.

Quite possibly the worst service you will ever see on a website considering I generate them thousands of pounds £GBP in business every year.