Freelancer

Hello, I just wanted to send all compliments to your employee Judith J, who has helped me in a way I cant describe simply with rating 10 stars. She went beyond my expectations, showed genuine interest, I felt I was heard, and not to mention the issue has been solved. You are happy to have such an asset to your team! It is people like this who make customers come back.

Ms. Brenda was very courteous, and gave clear instructions on what to do regarding my concern. She also reassured me that the site administrator will take necessary action and investigate the issue. Would love for her to assist me again should I have other concerns. :)

Avery from Freelancer contacted to offer me a program they're offering on their platform. They were very professional, helpful and communicative. Most of my experiences with Freelancer's staff in different areas are so far good, I'm always left with an impression that they are professional.

I have been working here since last couple of years. I am so happy today, to see myself at the level i even dreamed for and its just a start.
My earnings are more than twice, what other developers of my experience getting in the local market.
All because of this platform. Huge number of clients. Great Recruiter projects and brilliant 24/7 support.
Thank You Freelancer for everything

Agent Lou C provided really good service in problem solving issues with my funds. I definitely do not agree on the way Freelancer addressed it but Lou provided clear explanation and options for me to review and decide.

This was absolutely a 5 star service.

Chelsea was very prompt, professional and thoughtful. From prioritising the application review to kindly informing about a certain delay, that not many people do when setting a meeting, she provided the best services.

I work with Freelancer for several years, even before they buy RentACoder, and the only time I had a problem with a bad employer, they support gives me a great help. Actually I'm making all my month profit through it. People who has problems, might want to check the rules first: don't accept bids or don't bid in projects which the owner has no stars (if they're not new at the website).

Good support and the answers given were sufficient. Although I think it could have been a bit faster in my eyes - used to work CS as well. But over all, good experience, and much better service compared to some other bigger and smaller companies online.

I will provide you:
Money back guarantee.
Best Quality.
High Resolution Print ready Files.
100% Satisfaction guaranteed.
Unlimited Revisions (until you are satisfied) feel free to ask any questions
Before placing order, I'm always happy to answer your questions.

All I wanted to do was make payment to the contractor and more than an hour later, I was still filling out forms, having information rejected, and having a difficult time finding where to go to get help. Why not have a simple submit payment option and be done. I won't use Freelancer again. There are too many other services out there that make it far simpler.

Brenda A. Was professional and supportive. She understood my problem and helped me perfectly. She also took extra time to explain certain things about the site. Really appreciate it. Would recommend her 100%

The verification process is really easy and takes up only something like 10 minutes of your time. Ms. Chelsea V. (my interviewer) was very kind, cheerful and informative, and everything went smooth. Thank you again and have a great day!

Freelancer post fake projects, often fixed price, to try to scam finder fees from users. Dreadful business with even worse customer service, don't touch them, go to reputable websites like Upwork and Peopleperhour

Maine was very helpful, friendly and persuasive.

For the team leader: Please try supporting your agents better and perhaps let them know about payment issues with certain third-party providers upfront.
This would make their job hella lot easier and save time for both parties involved, agent and customer.
Give Maine a raise!

It was really an excellent experience with the support team. I did not suffer at all,my problem was solved easily and comfortably. Thank you very much. They are very understanding of customer problems.

Freelancer's payment system is a terrible mess. Transactions on your bank statement do not match the receipts from freelancer due to project fees amongst many other nuances that make the payment process confusing to deal with. Support is great though very friendly, patient, and responsive.