Gearbest has a rating of 4.6 stars from 10,722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality, and fast delivery. Gearbest ranks 348th among Gadgets sites.
I have ordered few items from Gearbest, the latest being a Mi Band 2. The product itself is very good, as advertised, and arrived well packaged. In general Gearbest is better value for money than most other sites. The delivery usually takes 2-3 weeks, although this is slower than I would like but it is within the advertised timescales and it is free. I haven't tried the paid faster delivery option. Based on my dealing so far with GearBest, I do recommend the website.
I ordered items from gearbest in the past several years ago and did receive them but more recently they just offered items and never delivered and wouldn't return messages and never refunded me the money or sent the items
I am very pleased with the GearBest's service, it is a great online shop. Offers reasonable prices, fast delivery and a lot of current, high-quality, original products. If there are questions, their support is always ready to help. I live in Ukraine, and never had any delivery problems. I can recommend this store for your online shopping.
I have always been happy with the product quality and customer service from Gearbest. If you choose priority or express shipping it is super fast. Always you will get the genuine products in great condition. Highly recommended.
Ordered a mini 0805 dash cam when it first came out at a great price -- better than competitor's prices for a lower model. Yes, it takes a few weeks to arrive, but that's no different from any of the other sites that operate out of Asia.
I had a bit of trouble with the camera at first, but the customer support was very responsive (avg. Response time within one day), and eventually we agreed to send me a replacement which works great.
I've also had to deal with their customer service on a few other occasions to cancel orders, and they were always polite and quick to respond. I highly recommend this seller.
Have made plenty of orders over the last year and half or so now, and have never had a problem with any of them. If one went missing, another one would be sent out in replacement. Their shipping times are 99% spot on and prices are something thats hard to beat. If any problems then they normally respond quite quickly to questions and are very helpful. They have an app that works great and accept paypal. They also have a scoring system, so with each order you earn points. They can add up quite quick. There search could be easier, some items are to find. But overall very happy with the service they have provided me so far.
I like this store for good prices. They are much lower than local prices and in other Chinese stores. Off course I`m ready to wait some weeks or months before I get my item from China.
Last 2 months I`ve made about 10 orders from Gearbest and now received the most of them. Shipping time was from 3 to 6 weeks.
Tip for consumers:
Be ready to wait some time
Gearbest is one of the best and cheapest online shop. I made shopping with them many times and always I received good quality items in low prices. Delivery time was always short, from China to Uk never took over two weeks. Gearbest have many great promotion, games where you can win free electronics devices, mobile phone. I will recommend Gearbest to anyone, try and you won't be disappointed.
My experience in working with the Gearbest store lasts about 2 years. During this time I made more than forty purchases on various topics. The store is good because it offers a wide range and diverse products. Special specialization in the products of the world famous Xiaomi brand. And the most pleasant the fact that the store has a lot of bonus programs, as well as a system of accumulating points, various contests and holiday sales. I think that everyone will find a product here to their liking. The support service responds quickly and helps to decide once any questions. There are many affiliate programs. Of course there are small nuances, like slight delays in sending, but these are exceptions to the rules. Otherwise, the quality of the store's services is very good, which I also wish you all
I am very satisfied to have discovered this e-commerce site for several reason: there are a lot of products at very little price, lots discounts, good quality, the customer service is very helpful. These items are the same that you can find on ebay or amazon but the difference is the price! The shipping is very advantageous and fast: with a few extra euros you can choose delivery by courier (waiting for 10-15 days) that is free for orders over 40. Additionally each purchase gives one point per every $ spent that allows you to receive discounts in next orders (50 points = $ 1). Very satisfied, 5 stars!
I don't usually order international shipment because i am not confident about the majority of the websites, but gearbest until now made me buy without fear that the product would not arrive, my orders came in excellent state and very fast, there's always a sale so keep watching at least once a week for something you wanna buy.
They gave me confidence to buy on international websites regardless of big taxes in my country, i really recommend buying from them.
I have ordered multiple items through gearbest already and they always arrived well packed and on time (germany).
Because of paypal there is no risk at all and the prices are great.
I will be ordering more!
Recently, I started shopping at the gearbest.com store. The goods were ordered by New mail to Ukraine, fast delivery - sometimes less than 7 days from the date of dispatch. Shipping of goods without significant delays. Bought me a product of high quality, everything works. I like the work of the store - the site and the mobile application are very convenient. Often held sales - bought a few products at a big discount. A qualified support service will respond within no more than 24 hours.
First I bought several garlands, with a beautiful soft light. I use them as a decal during photo sessions.
A good seller, very diverse product present in their website.
One can easily get amazed by the offers and discounts present.
The best part of gear best is their support centre, who not under tries to understand, resolve problems but also takes time to make the customer feel like kings.
The only draw back is from the delivery, sometimes gets delayed and may even take months together
I've bought several thing from there and 99% of the times, there is absolutely NO problem! Sometimes an order is lost or something like that but it's post fault, not their. When this happens, they are ready to solve my problem, either returning my Money back or ship again the product.
5*
I 'm buying online since 2009 and Gearbest really surprised at the fast response rates and customer service. My first purchase was " Xiaomi Yi cam" with accessories, the office was quick and the reception like wine all in very good condition. The products are 100% original and not repaired as other stores sell! Greetings!
-add photos of my order
Tip for consumers:
for new buyers in gearbest , always put all your data !! so they never have any trouble in receiving your orders !
Was looking all over the place for a sturdy headphone stand with no visible branding and one that doesn't cost top dollar. And I found it at Gearbest. I compare prices between ebay, Ali Express, Banggood and so on, but the flash sales in Gearbest bring you some of the best deals. There are multiple shipping options as well. And I got a tracking number even when I paid for the cheapest option.
Hello,
I have bought Xiaomi Yi camera and accessories for it on gearbest and would like to write a review. I've already love this shop.
-It's high quality xiaomi camera.
- Fast delivery.
-Good price.
Also i changed shipping address after i made an order. And customer service help me with it very fast!
I'll buy here more in the future!
Gearbest is my number 1 shopping site and best place to buy. It offers a proven and reliable and safe service.
With a huge range of original gadgets and products at the best prices. A wide range of payment and Shipping methods suitable everyone a for all countries around the world. Priority Line shipping method takes about 15 working days the arrive, without customs!
Unbeatable prices and promotions for their subscribers and rewarding points system you can accumulate funds which are worth same as money.
Excellent and friendly customer service with all the questions ans issues are answered quickly and efficiently resolved.
GEARBEST, 100% Satisfaction and highly recommended!
Customer support is great, they always answered to my questions within 12 hours. Recently, I've bought a 3d printer on Gearbest, they had the best price for it in Flash Sale promo, it shipped very fast. After making an order they gave me a lot of points that I can use for my next order. Based on my personal experience, I will definitely buy something here soon.
I have bought many gadgets from Gearbest, such as car gadgets, toys, microphones, a recorder and even now a camera and the SD card. Since the beginning, all items arrived within the projected time, came in good condition, nothing faulty and all perfectly working.
It's cheap and safe. Once I ordered something that was not able to ship and I got my money back in 2 days.
The site has a lot of variety and it helped me find stuff that I did not find in my country without having to empty my wallet.
Another thing I like is that all products have detailed descriptions, user's reviews and FAQ so I know what I am buying.
I placed my order on the 4th December for a radio controlled car for my brother and have heard nothing back. The order has been 'processing' ever since. I tried to contact them to find out a delivery ETA but was met with a generic automated reply and a phone number that no one answers! Do not trust the '5 Star' reviews, they're false and written by GearBest themselves. My money's gone and the item never arrived, stay away from this site... it's a scam!
I purchased a 'smart light' at Gearbest. Price was fine, shipping without problem and item was delivered as expected. Product works well so far.
In my opinion, the seller is absolutely trustable and pricing (with coupons) can be really convenient. The website, by the other hand, is well organized, quite comprehensive and very easy to navigate.
Hello! It's been over two years since I made my first order at the Gearbest.com store. After these years, I can only express positive reviews. Pleased with prices, a large number of stocks and sales. A big plus is the ability to use coupons and points.
The last order is a smartphone. It turned out to be 10 dollars cheaper than on other trading floors. Delivery is fast, everything came safe and sound!
I advise everyone!
Not only a great experience through their site but also through the mobile application. Everything you'd want to buy overseas available at your fingertips and with different shipping methods available depending on your needs. I was initially hesitant to buy but it has quickly replaced local and regional suppliers. Not only will it make your life easier, it's very useful for family and any type of event you might want to gift something unique. Some advice would be to beware of shipping times as it's obviously a long trip. Any issue that might arise is quickly resolved by their customer service!
GearBest has a great selection of the latest tech. I've bought many drones, cameras, and mobile phones from them, always at the best prices, and with free delivery worldwide, that can't be beaten for those of us in smaller countries. Everything has been well packed, and in good condition. One faulty item (USB-C cable) was replaced free of charge with no quibbling. Very happy with this store!
I have been using the services of this store for more than 3 years.
Very wide range of goods, reasonable prices.
Often held sales, lottery, flash-sail.
There is a bonus system that allows you to pay 30% of the next purchase points.
Delivery of goods works stably (14-30 days)
I'm satisfied with everything, I will continue to make purchases there!
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
Dear John,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products safely and efficiently.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards.
Gearbest.com