ipsy

Boxycharm was amazing. And Ipsy taking over ruined it. They are charging extra for refreshments which I never authorized? What a scam

So the box finally showed up 2 months later. I ultimately stayed with IPSY and continue to receive my monthly subscription on time.

I signed up for this bag because I'm somewhat new to the makeup scene. I only wear a little mascara and eyeliner for work and I always apply it the same way, for the last 4-5 years. It's just too expensive to try out products at full price so I thought a $10 bag would be nice to sample products with. That only works if you can use the products you get and if they're something you were already interested in trying. I got a sneak peek at what's coming and it's blow dry cream (what even is that? I air dry my hair), hydrating primer (nice but the bag didn't come with any foundation so that's useless this month), blush (again useless without any foundation as I'm very fair skinned and the blush is very dark), and the most confounding to me is "eyebrow gel mascara." I don't know of any youtube beauty gurus who even use that, and I certainly don't need it with my black eyebrows. The only thing I might consider using is the loose powder foundation brush. I don't think I'll continue though because this month, all the possible items i could have gotten, I LOVED. And 4 of the items i got were the ones I was praying I wouldn't get because I have no use for them. And of course I got them. The quiz you take before ordering is a joke because they clearly don't follow it. They also add you to a "waiting list" the first time you sign up and want you to spam your friends on social media before taking you off early. I said screw that noise and emailed them demanding them to take me off the list and cancel my order. Instead, they took me off the waiting list and charged me for my order early. In one ear and out the other I guess. Well after this disappointment I definitely won't be continuing my next order.

I purchased Ipsy because I wanted to expand my makeup knowledge and experience, so I figured receiving new products monthly would be a fun way to get into it. After having it for a few months, I can confidently say do NOT waste your money on this for yourself. I would not recommend this for anyone, except maybe as a gift to someone. First of all, the products are not personalized, AT ALL! You fill out a survey at first to let them know what products you would like to receive and which you do not want, and it's almost as if they completely ignored it because I keep getting so many items I specifically responded that I do not want at all. Not to mention, they are questionable shades that the majority of the makeup-using population would never choose. Also, you select which skin shade you are, and they will still send you a shade completely different than what you selected. The products they send are supposedly of high value, but I did some research and they are generally the lowest-sold, most unwanted items and brands that are often discounted in stores, so the value ends up not being worth it. The customer service--HORRIBLE. They do not have a phone number or email you can contact...only a FAQ page and an AI "Glam Bot" you can ask questions to... which ultimately just refers you back to the useless FAQ page.

Now the serious bone I have to pick with IPSY and why I hate them and other customer service.
My wallet was stolen so I had to cancel the credit card I was using for IPSY. When I went to update my information to my new card, they charged me for a full year of subscription! I did not confirm this transaction, and when I attempted to cancel it, they would not refund me and only canceled the renewal for next year. I tried so hard to speak with a HUMAN customer service rep, but I had no way of getting in touch with one, so I was forced to request a chargeback through my credit card company.

So bottom line...do not give them your money.

I've given this. Company the benefit of the slubt as I was.probably.one of their first subscription buyers. I enjoyed the concept of receiving my little bag of goodies. NOW things have changed with this company, they have evolved and should be expanding and doimg better but they are getting arose. Packages are never on time and I mean NEVER we are charged a month in advance for these bags there is absutly no reason for these bags to be late. Now I'm about to be charged a third month and haven't even received one how are you going to charge for 3 months before even sending a package we laid for nearly 3 months ago. They don't compensate they don't do anything to fix their issues or.to satisfy their displeased customers. Unprofessional basically your paying 2 to 3 months before even receiving one. Month package. So your paying triple the price before you receive one no.the of. Packages not to mention no. Matter how many times you update your quiz they send the same products over and. Over again an eyeliner and. Mascara that are very. Petite portions of product and same color of eye-shadow over and over I'm talking for 2 years straight I've received aascara and an eyeline as 2.of my. Products out of 5 and a cheap makeup brush. Kthing is. Exciting. Avw your money and go the store and pick q product you truly want you'll be disappointed with the crap they keep sending k stead.of getting better after receiving thousand made millions of customers and made. More. Money their. Products have got worse instead of better. This company n3eds new management entirely

I ordered a glam bag then canceled the next month. They kept my money and canceled everything. I do not receive the glam bag I paid for! Joke

I think Ipsy is a great monthly makeup and beauty bag. Ipsy sends you a bag every month filled with new makeup and beauty samples. The purpose of Ipsy is to try out new makeup every month to discover a different product that you might like. You get a cute bag with 5 different makeup items for just $10 a month. Considering how expensive makeup can be that is a very good and affordable price. If you are someone that loves makeup and enjoys trying out different makeup Ipsy is the perfect fit.

Ipsy contains 5 different types and brands of makeup in every bag each month. The brands that they put in are like the samples that you could find at sephora. The samples are usually about 1/3rd of the size of the actual bottle or packaging. Every time I have received my Ipsy or as they like to call it Glam Bag I have always received very nice brands, with good quality. Ipsy is a great way for you to discover new products that you love and that work well for you. Also to make sure they know your skin tone and what brands you enjoy, there is a survey when you first subscribe, about what makeup you would like best to make sure you get products that will most likely work for you. There are other monthly makeup bags like Ipsy, but I would personally recommend Ipsy over the rest to anyone.

The downsides of Ipsy are that sometimes the bags come late, mine comes late often and my friends that are subscribed often get late ones as well. Also it takes a few months to get your first one after you sign up because there is a waiting list. However, I have received Ipsy for about a year now, and the bag has only come late about 3 or 4 times, and was late by about a week or two. The biggest downside about Ipsy is that there has been many problems with cancelling. Many complain that they have poor customer service, and people are usually unable to cancel or continue to get billed after they have cancelled. If you would like to get Ipsy for just a short amount of time I would look into something else because you may have troubles cancelling. Many people have said Ipsy is just a big scam, if you dont like the idea of getting a bunch of samples then I would recommend you look into something else.

I was initially very excited with my Ipsy bag(s). Had ordered one but it too so long to come I thought my order hadn't been processed so did another. Again, initially didn't mind. Then started to notice I was getting almost the exact same things over and over. Multiple brushes I never use, all of these too dark bronzers, Lord knows how many black eyeliners and the same color blushes. All things I don't care about and are piling up. The most disappointing part is they rep all of these name brand items... maybe in the past year I've received two of those. The rest are straight leveled "Made in China" or in "PRC"... which is uh... also China. If I wanted Chinese products I could get Multiple full sized at the local Asian mart for much less than $10. Don't sink your business. You had a good model and concept. Don't get cheap now. I'm checking out Birchbox and Meme next. Will cancel these subscriptions if the next bag sucks too.

AND, I forgot but read what someone else said and that part is correct too. For the first 6 months or so, my order was in my mailbox by the 10th... then it started arriving on the 12th or 13th, now it's maybe the 14th to the 15th... yet they still take my money out on the 1st? Why? Was that to impress up front but then after you are no longer a brand new customer, you are moved down the priority list after they realize they've got you? Not sure but they seem to be slipping.

So the products are small and great if you are looking for smaller items to pack in a carry on or if you're going on a trip and need to pack lightly. It also gives you the chance to try before you buy. The problem I have is not with the products, although I have had some questionably empty items like dry mascara or tubes with only a few drops in them. The issue is trying to cancel. Due to inflation and rising gas costs, I have to cut back on spending, and ipsy was first on my list. For an unknown and uncommunicated reason, they charged me an extra $3 this month without any add-ons. Luckily my card alerted me to this and I was able to remember to cancel them. I attempted to cancel from my phone but there were only 3 options, either 1. Upgrade, 2. Change frequency, 3. Skip a month. I continued to click around looking for a way to cancel but nope. Nothing came up. I even read their help page which directed me to another membership page that still had absolutely no link to cancel. I tried a different browser, went through the same loops to cancel, and still no link! I finally dusted off my computer and logged into my account and the same 3 options appeared. Finally... after almost calling my bank to block them, I see in very small 8 pt font at the bottom of the membership page that says "help me cancel my membership". I swear that this was not there before, and definitely was not there when I tried from my phone. It's like they repeatedly tried to get me to give up on canceling. And if that wasn't enough, the "nevermind" button is a huge bright pink link that resembles a "submit" option, so you might think you're canceling but you're really hitting nevermind, so be careful. You have to read the small light font letters underneath that say "continue to cancel." These people are crooks and their tiny little 0.25 ounce tubes of makeup aren't worth it.

Ipsy USED to have amazing deals, since it was bought out by boxycharm… the deals SUCK. Hardly any money off the original price.

Never really had problems with Ipsy before other than the fact you travel size samples that don't always fit your beauty profile and by the way I don't know why they have it on there if they don't care to substitute it with your monthly bags. You can get something from Ipsy and doesn't match your skin tone at all, but as nice concern person I would save your money and don't spend it on monthly beauty boxes like Ipsy, boxycharm etc. they're money hungry and don't care about their customers sad to say. I was looking forward to my November bag this month from Ipsy, the estimate delivery time was longer than usual. So I thought it was because of the hurricane but their facility is no where close to the hurricane. After it left it went to Kentucky postal service sat there for about about 5 days I have no clue why, finally it got to Melrose, Illinois and now it's been sitting there going on 5 days. The estimate delivery time said from 17-19 the 19th the latest. Today is the 22nd and had yet to leave the postal service. I emailed Ipsy and they were no help they said they can't do anything about it and they don't do refunds either they said they would send me another bag AFTER 45 days when it was suppose to be shipped. Yes 45 days you have to wait and that's even if the bag makes to my house the second time. I emailed the postal service and they yet to contact me, in the first email I sent to Ipsy they asked me to respond if I wanted a new tracking number so I can track it through there and if I want to cancel my subscription I replied and said yes I want to cancel and yes I want my new tracking number, and guess what they have yet to reply. I sent them another email requesting them to cancel my subscription. I'm not letting them take more money out my card, I find it stupid and unbussines like that you have to email them and request them to cancel your subscription and the fact they get back to you late by then they'll taken money out your card. I beg you all don't waste your money on these beauty monthly bags. Spend the extra money for beauty products at least you're guaranteed to get them whereas you're not when you're trying these monthly subscriptions. Your 10 dollars can go towards something better trust me.