• jClub.com

jClub.com

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Overview

jClub.com has a rating of 3.5 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality, and great prices. jClub.com ranks 3rd among Daily Deals sites.

  • Service
    228
  • Value
    233
  • Shipping
    235
  • Returns
    106
  • Quality
    231
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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How would you rate jClub.com?
Top Positive Review

“Always the best place to shop”

RR R.
5/10/16

Choxi (formerly NoMoreRack) has awesome customer service. I had a problem, once, with my local post office, and they handled it for me. That goes above and beyond. The products are well priced. Sometimes not quite what I expected, but always as stated on their site.

Top Critical Review

“Amazon”

cheryl s.
3/17/24

Has some amazing daily deals.I check them every few days.If you cant find an item anywhere be sure and check Amazon.Has a variety of choices and pricing.

Reviews (7,428)

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Reviews that mention popular keywords

customer service (754) quality products (104) shopping experience (121) credit card (72) store credit (35) post office (18)
Thumbnail of user debbiem60
California
1 review
0 helpful votes
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December 17th, 2015
Verified purchase

I have ordered many items from Choxi over the past several months. I've only now had any problems, but when I've notified customer service, they respond immediately and work to resolve any issues asap.
I will continue using Choxi and recommending them to my friends.

Thumbnail of user danielm176
Florida
2 reviews
0 helpful votes
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September 9th, 2015
Verified purchase

I look at numerous deal sites daily. Choxi, formerly No More Rack when I first started, is one of many such sites. I saw items that interested me and purchased them. The first thing, timeliness. Many of these deal sites are third parties to a Chinese wholesaler. As a result, you wait and wait for shipping. My experience with Choxi is different. I received my merchandise in ten days. Well within standard shipping. Exactly what I wanted and no long wait, excellent.

Thumbnail of user cams1
Wyoming
1 review
0 helpful votes
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December 14th, 2015
Verified purchase

I like this site very much, I just wish I understood the shipping order better. I love the choices offered, I can usually find something wonderful for everyone in my family and friends circle. And best of all, I can afford them. I'm on a limited budget, so I do appreciate the reasonable pricing. But again, I wish I understood the way the orders are broken up and sent so randomly. It gets very confusing when the e-mail says the order was delivered and only part of it actually was. It makes me stressed.

Thumbnail of user kathyw35
Ohio
1 review
0 helpful votes
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October 5th, 2015
Verified purchase

I like to shop here, but the delivery is different than other sites, I would prefer all items sent together than receive 1 item one day couple days receive another
+ than some week or 2 later. If you place an order all items should be sent in one order not strung out for weeks!

Service
Value
Shipping
Quality
Thumbnail of user stefann2
North Dakota
1 review
0 helpful votes
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October 3rd, 2015
Verified purchase

Ordered 4 watches all came within a week. One of them didn't work and choxi got in contact with the watch company and got me another one within 3 days. Excellent A+ service from this company. I WILL be ordering again.

Thumbnail of user timothyb62
California
1 review
0 helpful votes
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March 6th, 2016
Verified purchase

Choxi is a great site to do all of my shopping, Fantastic deals, Awesome people. The complaints from me is about the company that choxi sends all orders to for items to be delivered. I'm still waiting for item that hasn't arrived at my address. Item was paid for, on March 6th it will be a month and still probably won't have item. Choxi has been very apologetic on their behalf, That's customer service we all need. Its the other Company I have a problem with.

Thumbnail of user arlened8
California
2 reviews
0 helpful votes
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February 25th, 2016
Verified purchase

I've had very good luck with everything I've ordered thus far. If the size is a bit too small or too large, I will give the tops as gifts as they are really stylish and both friends and family appreciate them.

Thumbnail of user annetteb19
California
1 review
0 helpful votes
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April 25th, 2016

I ordered some outdoor solar lights back at the beginning of March. They charged my credit card immediately. Still have not received and in fact they haven't even shipped! Trying to get them to credit back for item I never got!

Thumbnail of user debbiec45
Colorado
1 review
0 helpful votes
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October 3rd, 2015
Verified purchase

I love CHOXI! A lot of great items, at great prices, and the shipping is fast and cheap. Also love the coupons and free shipping they send at times as a thank you.
So far everything I've purchased has been great, had a problem one time getting something I didn't order, they told me to keep it and they refunded my money, no questions asked! Customer service is wonderful.
I would highly recommend (and have) CHOXI to anyone, a fun and inexpensive way to shop online.

Thumbnail of user terrya23
Maine
1 review
0 helpful votes
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March 6th, 2016
Verified purchase

Choxi has quickly became my go to site for ordering Birthday, Holiday and last minute gifts for friends and family alike. I love their broad selection of products and prices in conjunction with their events, free and $2 shipping. Shipments are fast and easy to track and you get notifications all the way to delivery.

Thumbnail of user lisaj95
Alabama
2 reviews
0 helpful votes
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April 5th, 2016
Verified purchase

I don't like the fact that my credit card is charged before the item ships. Where products are manufactured is also important. Either I missed the description or the information was never provided. The 5th Avenue Crystal Goblets were manufactured in China. A big red flag for me. I hope there's no lead in them.

Thumbnail of user susana118
California
1 review
0 helpful votes
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March 19th, 2016
Verified purchase

Still no return slip for the 1.5 Ring I bought from them. So I will ship it back to them at my expense. They have good deals and prices but when jewelry should be in A + condition an its not, then they should make good of it, not make a customer wait 30 days.

Thumbnail of user arthurp38
South Dakota
2 reviews
2 helpful votes
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April 17th, 2016
Verified purchase

Company website refused to allow me to change the expiration date on my credit card as it had expired. When they used it for a future purchase, it naturally was declined. They then cancelled my account. When I sent them numerous emails to their accounting department, they were ignored. When I called, no one could help me and kept telling me to email the accounting department which obviously I was doing. I have since stopped trying and am now shopping elsewhere with no problems.

Thumbnail of user marthac55
Georgia
1 review
1 helpful vote
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August 30th, 2016
Verified purchase

It's been several months since I placed my order with you and still haven't receive more than half the items I've paid and for me this has changed my opinion of this new company. When it was "no more racks " never had these types of issues so please explain to me what's changed besides the name. I would like to receive my product or my money refunded to my account.

Thumbnail of user shwetas4
California
1 review
0 helpful votes
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October 3rd, 2015
Verified purchase

Good Seller, in time delivery, products are good but website is very annoying & frustrating. Takes time to load + always open a pop up and asking log in which I never observed in any eCommerce site + products are also not classified well, women's department contains men's t-shirts.

They have to focus on website.

Thumbnail of user lolob1
Georgia
1 review
0 helpful votes
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January 23rd, 2016
Verified purchase

I've been searching for these boots for awhile and when I came across these I had to hurry and get them. They do run a little Donal in my opinion buts half size up from your current shoe size definitely helps.

Thumbnail of user yg3
Canada
1 review
0 helpful votes
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August 27th, 2015
Verified purchase

It was easy to find the products -jewelry and electronics- that I wanted at great prices. The cost was even further reduced with a promotional discount. The products were shipped much faster than expected. I am enjoying my purchase. Thank you.

Thumbnail of user angela249
Georgia
4 reviews
21 helpful votes
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September 5th, 2015
Verified purchase

I used to enjoy Choxi and bought many nice items from them, some at incredible prices. However, over the past six months, Choxi has gone downhill rapidly. First I didn't receive all the items I ordered. Then, instead of a refund for an item that they cancelled due to unavailability, they issued me a store credit instead of the usual refund. So I ordered some more items using my store credit, but after six weeks of waiting, none of them arrived and customer service gave me the runaround. So they issued me a store credit again, I waited two months, and still no action on items ordered. I just want my money back. Worse still, no way to get credit card to remove the charge as a lot of time has lapsed since you made the initial order and paid the credit card charge. Little did I know months ago that I would become caught in this web of deception. And yes, they are criminals.

Thumbnail of user lucillet3
Florida
2 reviews
0 helpful votes
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August 23rd, 2015
Verified purchase

I have been so pleased with all of my shopping experiences with Choxi. It is a safe and secure site so I never worry about my information being compromised. Their flat fee shipping price is so reasonable that it encourages me to shop even more. Once you start shopping with them they will frequently send you discounts or coupon codes to use as a way of thanking you for shopping with them. The quality of the merchandise I have purchased is first rate. I will continue to make purchases from them in the future.

Thumbnail of user kbernadetteh
Georgia
1 review
0 helpful votes
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September 20th, 2015
Verified purchase

Choxi has great customer service and response to inquiries. If you want a higher priced item do your research on the internet to compare prices. The stated retail prices are exaggerated but if you are a savvy shopper you can get a really good bargain. I would recommend them because they are one of the most reliable and accountable websites for online shopping.

Thumbnail of user normam8
Tennessee
1 review
0 helpful votes
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August 23rd, 2015
Verified purchase

The quality of the merchandise is very good. Everything that I have purchased have been very nice so far. I did buy 5 tops last month and they all were a little tighter than I would wear my clothing, but I do like the top and plan to lose a couple of pounds anyway so hopeful they will not be as snug then.

Thumbnail of user penmyh
South Carolina
1 review
0 helpful votes
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August 22nd, 2015
Verified purchase

I have ordered several times from Choxi, and I have never had a bad experience. Everything has been on time or earlier, many is packed well. The sheets I have ordered for gifts as well as for me, are high quality and so soft! I love them!
I red red genuine leather belts for my husband which were a hit, b/c the cheaper ones I have gotten for him don't last, and he specified he wanted REAL leather, so I knew where to go!
I will order for Christmas again this year for sure.
Keep up the good prices and the ease of ordering!

Thumbnail of user angelab152
Virginia
1 review
3 helpful votes
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October 21st, 2016

I ordered 2 things over 4 months ago. I finally received 1 item a few weeks ago and when I've tried to contact Choxi about the status of the other item I received no reply. Then I tried contacting them about receiving a refund - surprise, still no response. They have ignored my numerous attempts to resolve this. You will lose your money just as I have. Stay away.

Thumbnail of user terrencet9
Virginia
1 review
0 helpful votes
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August 26th, 2015
Verified purchase

Just visited the site to get a fresh look. I would like to see the items categorized with mens, womens, pets, toys, electronics, etc. Being a man, I could skip the ladies stuff. Takes too much time to look through the entire site. Also, the reason I have not visited in so long is because last time my page would scroll in jerks and stops. That was due to, I believe, cookies and trackers being placed on my computer. I now have an add-on that blocks cookies/trackers and scrolling was much better.

Thumbnail of user crystald15
Massachusetts
1 review
0 helpful votes
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October 3rd, 2015
Verified purchase

Choxi is an awesome website. Unique & everyday items can be found at great prices. They are always adding new products & every once in a while there are even items that are 100% OFF! You cannot lose when you shop with Choxi. It's like a treasure hunt!

Service
Value
Shipping
Returns
Quality

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From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.

Company Representative

Thumbnail of user adamh87
Irving O.
Director Of Customer Service & Call Quality

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