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JJ's House has a rating of 4.0 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JJ's House most frequently mention customer service, wedding dress, and good quality. JJ's House ranks 3rd among Wedding Dresses sites.
This company responds to reviews on average within 2 days
I purchased beautiful final sale dresses at jj house always had a wonderful shopping experience excellent customer service. I have been a customer for several years and would highly recommend jj house to my friends and family.
Declared value invoice was $18. Dress cost $180. Resulted in $200 customs fine I had to pay to get dress released from customs. Absolutely no reply from JJsHouse for 3 days on this. Either major fraud or honest mistake? EDIT: JJsHouse replied on my mail and promised to refund penalty.
I very please with the dress. It little long for me, but I am short. I can helm it up little.
The dress I ordered is of high quality and fashionable design. The price is quite affordable.
Excellent great service my dress is gorgeous and the fit is perfect. Worth the custom made
Love my dress. Looks beautiful on. Very well made. Excellent quality.
Dear customer, we are really happy to hear that you are satisfied with this shopping experience with us. Your recognition is our greatest encouragement. We are committed to rendering the best options of products and perfect customer service. Please feel free to reach out if you have any concerns regarding your orders. Have a wonderful day!
I absolutely love the dresses i ordered the fit is great all 3 exceeded my expectations.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Customer Service is Great. Reasonable time for shipping.
Dear customer, we are so glad to hear you are satisfied with your shopping experience with us. As a professional online shop, we always spare no effort to satisfy our customers. Support from customers like you helps our business grow and evolve. Thanks so much for your order. Please rest assured that we will serve you with the same or better standard in the future. Never hesitate to contact our team if you need any help regarding your orders.
Lovely but was hoping it would fit better. I kept it to see if my daughter would love it.
* JJ's House attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. However, we did not find the order 401668796. Did you give us the correct order number? Please check the information and confirm with us.
You can reply here directly.
Thank you for your time. Hope to hear from you soon.
The most beautiful dresses and the best deals are at jjshouse
Dear Patricia u,
Thank you for your review.
Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Thank you again for your support! If you need any further assistance, please contact us.
I loved the dresses. The service and shipping were very good.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Everything was perfect! The dress is quality and the workmanship amazing!
Great quality and appearance! Will def revisit and look for more.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Everything was just as described! Colour was basically spot on and the fit was excellent
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Very satisfied with my purchase! The quality was very good and love the color…
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Brilliant suggest an invoice with goods though, an advise on returning goods would be helpful
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
The dress was beautiful and fit like a dream! I received a lot of compliments on the dress!
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
The dress for the try at home came in fast and was nice material was nice.
Dear customer, we would like to thank you a lot for your order. We are glad to hear your recogition of our "Try On" service which offers multiple options. Your affirmation is our greatest encouragement.
We also appreciate your honest feedback about your experience. Hope to serve you again very soon.
Made very well. The color is perfect for my daughter's wedding in October.
Thanks for your review here. We are so honoured that this dress will be part of your lovely memories on this unique occasion. Hope you will have a wonderful time at the wedding.
We also appreciate your honest feedback about your experience. Looking forward to more future orders.
Great dress and great service. Would order from them again!
Excellent! I recommend you, the best for you wedding dress
I am so glad I went with the custom sizing. The dress fit perfectly.
Dear buyer,
Thank you for your comment. Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
Great experience great communication wonderful dress definitely use you again thank you so much
Was very easy to find what I was looking for and happy with what I received. X
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Thank you for your kind review.
We are glad to hear your recognition of the quality and shipment of our goods. Your affirmation is our greatest encouragement, and we will continue to optimize our service and quality.
We also appreciate your honest feedback about your experience. Hope to serve you again very soon.
Have a nice day~
The service was very good indeed, the dress I ordered was here within the week as promised.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
I am very happy with my order and the people are also very good to work with very happy.
Gain trust and grow your business with customer reviews.
Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021 and 2024 The Knot Best of Weddings, 2022, 2023 and 2024 Wedding Wire Couples' Choice Awards!
Dear customer, We cannot be more grateful for you taking the time to write a review here. So honoured that you like the dress so much. Please feel free to contact our service team if you have any issues. We are committed to rendering a satisfactory customer service.