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JJ's House has a rating of 4.0 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JJ's House most frequently mention customer service, wedding dress, and good quality. JJ's House ranks 3rd among Wedding Dresses sites.
This company responds to reviews on average within 2 days
I purchased beautiful final sale dresses at jj house always had a wonderful shopping experience excellent customer service. I have been a customer for several years and would highly recommend jj house to my friends and family.
Declared value invoice was $18. Dress cost $180. Resulted in $200 customs fine I had to pay to get dress released from customs. Absolutely no reply from JJsHouse for 3 days on this. Either major fraud or honest mistake? EDIT: JJsHouse replied on my mail and promised to refund penalty.
Great quality, Helpful customer service, fast delivery, easy return policy!
The dress was great, sizing accurate, and shipping quick.
Was amazing, really quickly, highly recommended it.
Everything was great.
Fast shipping
Dress as described in the page
Friendly staff
It is a pleasure working with JJ's house. Excellent responding and quickly solving any problems.
Dear customer,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Good quality and excellent service including alterations.
Hello Nicole, thank you for the review. We appreciate you taking the time to write it and we are glad to hear you were pleased with the experience. Hope we can serve you again in the future and make you a happier customer. Have a wonderful day!
The dress was shipped fast I received it earlier than expected fit beautifully nicely made
Dear Bridgett K,
Thank you for your comment. Your encouragement will keep us moving forward.
We sincerely hope that we will have more chances to serve you.
Best Regards!
The purchasing process is easy and smooth. Fully satisfied.
Hello Aurora,
Thank you for taking the time to write your review. We appreciate you taking the time to do so and so happy you are satisfied with the experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
I like their dresses. Because they're so beautiful and classical.
Thank you for your kind review.
We are honored to hear your compliment on our dresses. Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
I'm very happy with the quality. My dress is beautiful.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Very gorgeous dresses and I had to get a second dress
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Beautiful just purchased to big. Will be ordering from here again.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Clothing colors match what is shown on the website, and dresses are comfortable to wear!
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
It was easy to shop and things arrived faster than I expected.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
I really like being able to try the dresses before buying them.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Easy process for returns and getting support around products.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Sizing runs small ish, good quality fabric and colors
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Great site. Beautiful dresses and perfect service! Can't wait to buy the next dress there!
Well made, beautiful fabric and fits perfect, came on time as spect
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
I ordered two dresses for my daughter they were both beautiful and great quality
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Thank you so much this dress is great quality just beautiful!
Large selection … great quality and good prices. Website easy to navigate. Delivery spot on.
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Fantastic great fit too just as described. Wedding shoes and veil
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Purchased new clothes after loosing weight - love them all and fit beautifully
Thank you for your review.
Your satisfaction is utmost important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Have a nice day~
Gain trust and grow your business with customer reviews.
Founded in 2010, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! The custom-made option ensures fitness, and you can definitely order confidently. Also, JJ's House has been selected as the winner of 2021 and 2024 The Knot Best of Weddings, 2022, 2023 and 2024 Wedding Wire Couples' Choice Awards!
Dear customer,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!