JJ's House

I was a little scared about purchasing this dress but when it arrived it was perfect! The only thing is be sure to get the exact measurements of your body. I ordered a size 4 but had to get it taken in at the hips. Other than that, the quality is amazing and it looks exactly like the picture. Also, don't forget that some of these dresses may need a skirt to make it look full at the bottom.

Can not thank jjshouse enough. Ordered my bridesmaid and flower girl dresses through them. They contacted me with a few problems on my order straight away and it was fixed promptly. They fit perfectly and are just amazing i honestly couldnt be more happier. And at half the price here in Australia. The colours are exactly like the swatches ordered and i can not fault the dresses at all! Thankyou jjshouse!

I was so pleased with my purchase from JJsHouse, I ordered a wedding dress and was very sceptical about ordering over the internet but I am so happy with my dress. I got it custom made and it fits perfectly. I would maybe suggest ordering the length a little longer than your height and would order on the larger side just so you have room for alterations if need be, although I don't need to make any alterations on mine. The service was great, the dress arrived in just over a week to my New Zealand address. I am now going to look into getting bridesmaids dresses from JJsHouse too :)

We ordered two bridesmaids dresses from jjshouse in Dec 2019. They arrived before the promised time. The quality/color/material what was expected. Even with measurements provided by the site, we were a tad unsure of exact size. We ordered two and one fit beautifully. The communication was timely and responsive. The return process for the dress we didn't keep was seamless and my refund arrived as expected. We will use jjshouse again. Good experience.

I looked up this company because their dresses seemed pretty enough. And so I ordered my dress, it came in the estimated shipping time and I had no issues. The dress came in today, and not what I was looking for at all. The dress was too big, the color does not match what they present on the site. And now I'm wary about their return policy after reading the reviews. I recently contacted them about returning it. Hopefully I'll be connected to this Veronica everyone speaks so highly of.
UPDATE: Their customer service is good, if you are unsatisfied with your dress, the customer service is quite understanding and will offer full refunds for your dress. They offered me a full refund and offered to pay for return postage Although their other dresses might seem good, but I still recommend finding the colors before ordering, because obviously the colors won't match what they have pictured.

I was pleasantly surprised to receive a JJ's House try-on dress that actually fit to a tee. I wanted to just keep it and not worry any more about finding a dress for my daughter's wedding but that is not how their program works. Therefore, I had to promptly return it and go back through the whole mail order process and hope the dress I love arrives in time for the big day.

This website has beautiful dresses for all occasions. I ordered a stunning dress for a performance and it arrived exactly on time for me to get it altered and perform in. They also changed the address I got it delivered to for me at my request. Fantastic customer service, great products. I would definitely shop here again!

I ordered a standard wedding dress from JJsHouse but the size was too small. I asked for a reimbursement. They first offered me some discounts but after I reiterated my choice - they proceeded with the refund minus the shipping and exportation fees - which make sens to me. I will order from this site again with any hesitation.

For the most part I have received very consistent and high quality service from JJ's. Usually the merchandise arrives in a timely manner and if something is not available, I am notified accordingly. For the most part, I find the value of the product to be quite good and the prices very reasonable. The cocktail dresses are an especially high quality category. I can only think of one instance where the shoes I ordered were not comparable to what I thought I had ordered in style or quality, and one other instance where a piece of jewelry needed repair after arrival. I especially appreciate being able to obtain evening wear, wraps, and shoes which coordinate with one another for modest prices. Thanks!

I purchased a dress for my wedding, it is now a week late. I have no use for the dress that is lost who knows where. I contacted customer service to get a refund so that I could buy a new dress, after spending $300+ on a dress that is a week late, they offered me $27! After sending two more emails requesting my return, they offered me $54! I am so upset. I would not purchase from this site. It's a roll of the dice whether or not you'll see your items, and if you don't, who knows if you'll ever see you money again! I just want my money back so I can buy a new dress.

I ordered a dress around January 20 with standard delivery of 14 days. It's now February 15th and no dress no communication until I called them. Getting this response. " First of all I am really sorry for our late delivery. Because of the virus, we are fighting the virus all over China, all express delivery in China has stopped, and factory workers are quarantined at home. But please rest assured, the virus is already under control, and we will ship immediately once the government allows resumption of work. And do a good job of disinfection of goods. We believe and have confidence in defeating the virus. Please trust us and China. If we can't catch up your date, we will cancel your order and apply for a refund for you."

Not good experience. Dress is about 30% of what was advertised. I wrote a review on their site... magically it doesn't show and the response I received from the company was a coupon for 5 bucks if I complete a survey... huh?

Ok i am Re-writing my review. Not because they asked me too but because i believe in second chances. The customer service reached out. They were kind enough to give me my full refund but now i understand the process and it will not come down yo that again. Thank you for you time and effort.

I ordered 8 bridesmaid dresses from JJsHouse. When they originally showed up I loved the color and they felt like decent quality for the price. After looking at them closer 2 of the dresses had oil stains on them, I emailed JJsHouse in which they refused to do anything about. I ended up having to pay to have brand new dresses dry cleaned. Fast forward to the wedding 6 of the 8 dresses broke before the ceremony. So we were running around safety pinning my bridesmaid dresses to make it down the isle... pay a little more and save yourself the headache of ordering from them. I also paid for expedited shipping (5-7 days) got them 20 days later and they also wouldn't refund the extra I paid for shipping.

Thank you so much. Team jjhouse... i got my dress... i ordered one in royal blue color.as per the reviews i ordered size 4 for me which is small for my actual measurements. So i got it as a custom sized dress... i am so happy and excited. I love my dress... planning to wear that on my engagement day... undoubtedly, i would purchase from you in future as well... so happy to do that. Thanks a lot...
The best dress ever

Excellent seller, highly recommended, exactly as described, very well packaged, excellent quality, fast shipping AAA+...

I'm happy to have bought in JJsHouse. The customer service staff was excellent, superb communication, time even more surprising answer. It was my first purchase and I felt so well taken care of, so I hope to buy some accessories with you soon.

Also, I have recommended to my friends. The quality of the dress is more than I expected (had heard that internet shopping not always had good quality), but JJsHouse surprised me.

Just appreciate the coverage to the city of Mexico and it allowed me to choose DHL.

I was particularly pleased that I could order samples before ordering the actual dress. I believe this saves lots of time and energy being a consumer on a budget. Shipping was quick and the order was correct thanks again for all your help.

I never write reviews. However, I have never had a company actually steal money from me before. I ordered a pair of shoes for my wedding over a month ago. I never received them. Tried to get in touch through email. This was a very difficult process, as they do not reply directly to you. You have to log back on to their website to see a response. I was directed to a china shipping company that did not pull up my order. Tried again to get in touch through the chat option. Again directed to the same shipping company with no record of my order. The customer service rep did nothing to find my order! When I told them to refund me as I have not received these shoes and my wedding now passed. I was ignored. No response at all.

This is another one of those fake websites. I am from one of the companies they stole our picture from. There is no way they can sell a wedding gown that cheap. They are barely selling it at our cost. The quality If you get your gown at all will not be close to the quality from the company direct. Please Please make sure you always go to a store and see the gowns for yourself. Beware of fake websites like this.

JJ's House is the easiest company to work with, they're professional, efficient, prompt and have the most gorgeous dresses and accessories you could ever need. I've dealt with them for 3 different weddings and have exhausted them ordering dresses - lol. I found ones for 2 of the 3, however, due to my time issues, I had to go buy a gown for the 3rd one locally.
Their ordering and return policies are amazing and the process is so pleasant to deal with when faced with getting a gorgeous outfit. They have unique and beautifully styled dresses but most of all will make your whole ordering process the best!
Thank you

The website was very easy to navigate and find the dress I wanted in the preferred price range. They state they will answer questions within 24 hours, but mine were answered in less than 12 hours on more than one occasion. I was worried with the idea of working with a company in China (everything cheap seems to be 'made in China'), but they had a reasonable return policy so I did. The dress was perfect and custom made quickly! Great experience!

When contacting JJ's House for returns, they gave me 4 options to choose from which was very convenient. Their dresses in particular and light and airy and the size is spot on. Only reason for returning an item was because I ordered the dress in two different sizes to see which one fit best; otherwise, I would have no reason for returning the dress!

The dress I ordered was received BUT was way too short for a grandmother of the bride to wear! The height measurement I sent was 66.5 inches and the dress was made at 64 inches. It is a knee length dress and I had sent instructions to add 2 inches below the knees. You can imagine how this turned out. I cannot wear the dress in this condition. I have contacted them numerous times via email and through chat sessions. No one has replied and I now have put through a claim with PayPal. Hopefully this will get their attention for a full refund. Not a good way to do business or get referrals by ignoring the customer! BEWARE... they do not stand behind their refund policy.