JJ's House

I paid extra to have custom size, which i double checked my measurements, and when i got the dress it was almost as if they completely ignored the measurements i put in. The dress was very badly made, and obviously did not fit at all. I could not zip it up over my butt and the cups were absolutely huge, and because i ordered a custom size i cant return so im out a lot of money.

My sister chose bridesmaids dresses with jjshouse, which look nice and fit the description. We got a bit of a surprise on delivery as we didn't realise the VAT would be so high. DHL added an additional 30% to cover VAT and "disbursement advance payment". When I queried it with jjshouse, they were quick to come back to me, very pleasant, and reassured me that my business mattered. My sister had a tight budget for the wedding and they have offered to help provide a coupon towards our next purchase, which we appreciate.

JJsHouse impressed me. Everything I ordered on line came as it is unlike other online shops/dealers. I am a lady of quality and you caught my eye. I was kept informed about the progress of my order in case of expected delay, notification was easily available and would not get scared like what happens with other shops who do not communicate with the customer. I recommend JJsHouse for wedding requirements, you are 5 stars.

Im very hard to please and lack of inventory in retail stores has made it a problem for me to find an appropriate dress for my sons wedding. JJ House option of try and return is awesome. While I've tried 7 dresses so far im really closing in on size, style, and fabric preferences. Thanks for having flexible try on options.

I ordered shoes back in June, they took quite some time to arrive and when the arrived I knew straight away they needed returning because of being so narrow. For the past week I have been trying to get a return sheet and they keep sending out the exact same email about a link to a ticket, I cannot access this ticket through a link, by either my phone, my partners phone or on the laptop. Nothing is working, the screen just goes blank. I have emailed about this happening and now I'm getting no reply. Not one bit happy after spending a considerate amount of money and now it's proving difficult to be able to get a return form let alone my money back!

This is by far my favorite dress I have now. I was maid of honor at my best friends
Wedding. This means lots of running around all day and making sure everything is
Perfect. I felt so comfortable all night with this dress. Including dancing all out on
The dance floor. I did order 3 sizes (4, 6, 8) larger to make sure it fit the curves well. It was perfect and then taken in around the waist. Plus the order arrived less then a week of purchasing. So very impressed and so was my now married best friend. I could move any way I wanted too that whole day. Very light and breezy to wear. BEAUTIFUL!

I would recommend this place to anyone! The quality is far superior to what I expected. The price was perfect. The only thing I'd say is if you are in between sizes, order down. I ordered up and am scrambling to find someone to nip & tuck. But that was my weird measurements at fault NOT JJ's. If I ever need a dress for a different formal occasion I will order from here again. Thank you!

Fantastic customer service, ordered dress with customised measurements, it arrived within 10 days was a perfect fit the workmanship was terrific and all details were exact. On asking a question on their website I had a response within hours, would recommend this company highly

Beautiful quality dresses, great value, fast shipping! Size charts help with finding the right size dress. Our dresses have been coming in 3 weeks! Very fast and gorgeous colors. I would definitely recommend them!

I have ordered 5 dresses and matching ties. All the colors are beautiful. They are prettier than on website. I got the following color
Grape, plum, tahiti, wisteria and mauve. Cant wait to see them all together at wedding. 3 dresses are perfect fit and 2 need to be taken in as person is between sizes so went bigger.

Let's see if you will allow this post. Will screen shot it to prove. Do not order if it's a special event. WILL NOT REFUND, exchange or FIX any issues. Terrible answers. Say different spools of material so AFTER purchase, will say they MAY be different slightly! You be the judge! Or if it means anything to you, RUN! Go with a company you trust and with stand by their product.
Wish my experience had been better. Asked if they were same material, same color, would they match, answer was, YES! All I asked for was an exchange to Black. Got a "NO"
Would a true customer service company do that?

Just amazing! Thank you so much for make beautifully my dress! Fits to a T! My dress was ordered and delivered in less time than ordering from a bridal shop in town... with the added bonus that it fits perfectly. Absolutely no alteration necessary.

Beware! Stay away from this company! I bought 2 dresses that were so cheaply made. Im trying to return them. There is no way to contact them! They are in Hong Kong! No phone number. Live chat doesn't work. I've been asking for a return label. They don't send one! I'm out 260.00! Please listen to me. Stay away!

Ordered my dress after viewing JJ's House website, it is for my Silver Wedding Anniversary party next month. I was a little nervous at first because I don't usually buy without trying on first. I paid a little extra for custom order so I knew sizing would be more accurate. My dress was made within the 11 days as stated on the website, it was shipped and actually arrived in less than 3 days - excellent service and I am so happy with the dress. The quality and the sizing are fantastic. Can't wait to wear it in May. Thank you so much JJ's House - I will definitely use your services again and recommend you to all my friends.

I ordered my wedding dress from JJ's house and it was at my house less than a month later. I didn't imagine a custom gown being done that quickly, let alone for the price. The lace gown I got was not a "true lace" as it is a lace pattern sewed into a mesh material but in all honesty, it looks fabulous.

The dress did not fit my bust properly but their customer service was excellent and they refunded me a portion of my initial cost to help with alteration fees. They're response time was extremely fast when I had my initial complaint.

I would recommend getting your dress from this site as it is a fraction of the cost and you can pick out exactly what you want, customize the size for only $20 more, and it's very fast. My only advise is to order it early in case you do have any alterations that need to be done or have any issues.

I will post pictures before and after alterations at a later date :)

Not only was the Bridesmaid dress I ordered for my friend's wedding gorgeous it was also made so well! The service has been great and they were super helpful with sizing changes needed whenever I was in between sizes.

Site is easy to navigate. Order arrived ahead of schedule. Dress was just amazing, with high quality workmanship and beautiful fabric. I will definitely order from here again when I'm looking for a beautiful dress at a reasonable price.

My dress arrived today and the size is true to measurements on the website. It fits perfectly. What's worth mentioning is the impressive quality at such reasonable price. Love this exceptional experience and surely will buy from you again!

I was notified that the dress for my son's wedding would not arrive in time one week before the wedding. Now fighting for a refund and trying to find another dress at the last minute. They actually wanted me to go ahead with the order and keep the dress for another occasion. Customer service is atrocious. I am filing fraud charges. Another thing-since ordering from them, I have been receiving scam telephone calls from Places like Mauritania and Egypt. Run!

BEWARE. This company is a scam and fraud. I am getting married in Oct and ordered my mother a dress from here and she passed away last week and I wrote them to cancel her dress 8 days before they shipped it out and they want to give me back only 40% of the dress cost and me to pay shipping cost when it hasn't even shipped yet. I will write as many bad reviews as possible and seek legal council. I will make this my full time job to let everyone know how they do business.

I ordered a wedding dress as well as a underskirt and veil from this site. The dress was custom made to my own size- and it fits very well! I would be careful about giving your height, make sure you give enough because it's always better if your dress is too long than too short. The dress came fast and looked very much like the picture (not EXACTLY) and many of my friends have been impressed with the quality. It is hard though to order a dress you haven't ever tried on... I have to do some alterations on it now just to make it perfect.

I am trying to return the dress which hasn't been worn and tags are still attached. It is impossible to find a return address and when you message them (China) they come back with this offering: give me 10% and keep the dress or 20% off a purchase. Horrible Company. Be aware and stay away.

I immediately fell in love with this mustard colored cloche the minute I saw it online. I was hesitant to order it, but I am thrilled that I followed through. It is of utmost quality. A nice sturdy wool, and excellent craftsmanship. I was a little worried about how it might fit, but it is perfect for my head size and shape. It is not not flopping around and not too tight. I would definitely order again from JJsHouse. Shipping took longer than I had expected, but that's because I did not read the shipping details thoroughly. Still arrived in time to wear this winter.