JustFab

I love these boots so much that I ordered them & they didn't look like the heels were that high? I used to wear heels that high when I was younger. I can't wear them high anymore, so I had to send them back!

My order was delayed. When my order showed delivered, I could not find it. The delivery company said it was left on my porch. I don't have a porch. I messaged with customer service for weeks. Customer service directed me to work with the delivery service. I'm at a dead end with no order, no refund and no help.

I loveeeee these boots. They are soooo cute and so comfortable for it to be platform heeled boots. The only thing though is that the boots are tight at the calf. I sized up a half based on previous reviews, but I feel an entire size up would work.

They recalled my order back to sender FOR NO reason and were unable to tell me why. The one pair of shoes I was excited for was out of stock after I found out so I couldn't even reorder them. This is the second time I've had an issue with them sending my items— the last time they just canceled the order without any explanation. I will not be continuing with my membership. I've had no other merchant have issues delivering to me.

This is the third time I'm being charged the 39$ fee even though I contacted someone last month and the month before that to stop charging me and to cancel the membership. Please give me my money back, stop charging me and cancel my membership

Package says delivered "outside the door" on a nyc busy street when it was supposed to be delivered inside the store front which is like a POBox receiving store. Just Fab said to contact the carrier, They said they would reply with if 2 days. I've yet to receive a reply.

I don't like that JustFab no longer sends the reminder emails at the first of the month. As a result, I have credits that I would not have willingly agreed to - I would have skipped the month. I think the practice is shady.

Just been scam by the worse con iv ever had. Bought a pair of shoes payed on line then found out they have been charging me 35pound every mt since January. On penshion credit and wondered why I did not have much money to live on. They are saying I did not read terms and condition but there were not any as I payed there and then.

The experience is great, i just wish i can purchase round toed pumps instead of pointed toes. Pointed toes hurt my feet and its too narrow. Please get some round toed pumps to purchase. I purchase some a while back and i loved them.

I was charged for product I did not ask for nor did I receive. I will not be paying for shoes sent or stolen. I got my 4 pair of boots that I requested but the 2 or 3 extra pair you sent to the address are not my responsibility. I tried to explain what happened, but you ignored my complaint now you want me to pay for shoes I do not have. Do better the next time please!

I'm not for or against a shoe subscription. However, if you forget to cancel, you will not get a refund. You are forced to spend the money. Even if it's one day, you're stuck another month. The quality was good, but the canceling, not so much.

I bought a pair of boots size 8 they felt like a 7 they were to small so i got 8.5 also way to small so i said to myself third times the charm so i get a size nope still were like a size 7 im so not happy im done with them!

I bought a pair of shoes and then I got one half off, I didn't read the stupid print that said VIP but that means every month they take money out of your account no matter u buy something or not. I called the customer service department and they said they will end my VIP and close my account. Wow over that they lose a customer.

For the past two months, jf did not send the Email at the beginning of the month, so on the sixth they charged my card. I wasn't given a chance to cancel. I should be able to cancel jf online, but they make you call them

Sneaky company. Charged me for the membership subscription and wouldn't refund it to me upon the morning I realised that the money had been taken from my account. Beyond gutted that I ended up buying a pair of pretty poor quality boots for £10 (+£3.95 postage) and got charged for the membership, has meant that I have paid £13.95 + £35 for a hidden subscription? So £48.95 for a pair of pretty poor quality shoes. Furious at the service that they would not refund me for this! Would NOT recommend.

Shoe broke the first time I wore it. Had to call customer service now I have to print off a form and send the shoes back and wait for them to Shipped me a new pair. Instead they should be sending me the new pair and allowing me to put my shoes in the box and send back the bad pair instead I'm gonna be without the shoes I wanted for the summer for most of the summer

JustFab is a scam and they are in violation of the "Consumer Bill of Rights," first articulated by President John F. Kennedy in 1960. Found here: http://www.mass.gov/ocabr/consumer-rights-and-resources/consumer-protection/shopping/consumer-bill-of-rights.html

JustFab directly violated the consumer's "right to be informed". I will take action to bring this to the attention of JustFab customers and the mass government. No company has the right to con consumers into overpaying. It is unethical, illegal, and wrong.

I ordered a bundle. When I received it the purse was so small it was more the size for a child. The dress was just okay but acceptable. The shoes looked cheap. The earrings were as expected and were pretty.

If you want to cancel your membership, you have to call ( you can't do it online), and in the phone call they make you wait, they talk and talk and talk, and in the end they do not cancel your membership and you have to call later.

They do not refund your money they took from your account monthly, this is the definition of stealing.

I made a purchase from JustFab last month for shoes. This month I see that automatic payment was set up on PayPal. My card was charged 49.95 and now I have to go through the hassle of dealing with canceling everything. I never authorized an automatic payment I made one time purchase of shoes. We'll never purchase from this company again. Not worth the hassle

I will probably never shop here again. I was charged for a month that I apparently was on a membership but I never knew that I was on a membership. One good thing they gave me my money back. But the lady was very rude, and kept trying to get me to keep the membership.

I had credit to use and bought some clearance shoes. I was not looking to buy anything but use my credit so I can close my account. Only to find out I had more credit added to my account as I tried to close it. Guess this is how they keep you as a member. I'll keep the account open to get more credit add to my account.

I have been traveling outside the country when I order my purchase. The delivery was fast, and the quality of the shoes are great. I bought them with the purpose of having a dual shoe that I could use in the span of the seasons. The feel doable and resistant and the look is as fashionable as the pictures!