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JustFab has a rating of 3.4 stars from 9,081 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery, and timely manner. JustFab ranks 5th among Shoes sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 hours
Super happy with the boyfriend blouse. Sizing was great, style was perfect, fabric quality says I'll have it in my closet for a long while. Shoes and bags I order were also amazing... so glad I decided to pick up that gift for my niece.
I took a chance on purchasing from them, they only sent one half of my order 8 days ago. I've received no word regarding the latter, my heels and flats. I had an event to attend this weekend, but because they thought they could get over on me, I no longer have the option to wear the original said outfit. Shipment #*******379
It was satisfying and I have no problem with my purchase. I will recommend my friends and family to purchase merchandise from just fab and shoe dazzle.
Excellent experience because I only had to call once, and your team answered all my questions with the best of their knowledge.
I had to exchange 2 items, and JustFab rep treated me so good. Very professional, kind and efficient.
I bought the cutest shoes, but they were half size bigger. I process the return and the exchange took no time. Thank you for a good service.
The package's scheduled delivery was too way too long; then, who knows who decided to change the delivery address without my permission, my knowledge nor my authorization, causing an extra delay, an unnecessary stress and a huge disappointment
I purchased 2 pairs of boots and one pair of tennis shoes. I've gotten dozens of compliments on all three! Will definitely be buying more!
I know just fab has been around for a while quality shoes, comfortable don't know that I'll order again but satisfied with what I have
My original order had been missing since 5/28 where it was missing from the facility. They advised me I was 1 day away from their delivery policy would kick in. They asked me to wait another day and call back if I didn't receive therapy. I gave it another week (give or take a day). This call was completely different. The client service person went right into action, got her supervisor and immediately pushed through a replacement order and the pkg was here in just over a week. She was extremely thankful for my patience and resolved the issue accordingly. I was happy and thankful to hear someone still practices good customer service!
These boots are right color and the heels. The comfort is great, I am going to order them again different colors they are wonderful.
Amazing shoes, althought theyre red they still go with everythng and all neautrals. Wore them to an interview and they were comfy and recieved soo many compliments
I have narrow feet and I have been finding fashionable shoes that actually fit. If they don't the return/refund is super easy.
I have a hard time find shoe that fit me because I have narrow feet. I have been buying shoe for years here and find shoes that fit and those that don't they readily accept my returns. I love being a customer and will continue to make this my shoe store.
My experience was very pleasant. She was just very helpful.with associates like her, calling in to a company would not be unpleasant.
I love the two outfits I just purchased they are beautiful. Cannot wait to enjoy them all summer long. The jean is perfect lose fit and elegant and the crochet is gorgeous looks well made and elegant.
These are very comfortable and stylish. I stand on my feet a lot and they provide the support that I need.
Very pleased with quality of the boots I purchased. And happy with the quick delivery as well. Thank you just fab
My experience overall was very good. Customer service representative was courteous, friendly, patient and knowledgeable.
I have been using Just Fab for years and the quality of their products always impresses me. The sizes are all true to size and the fabrics are great.
Got a bunch of cute boots for an excellent deal! The boots with fur was very soft and comfortable! I'm very happy with my purchase!
JustFab has been my go-to for all of my seasonal footwear! The partnership with Dream Pairs has now solidified JustFab as my personal favorite shoe store for ALL occasions!
I love them. Got them for a concert I'm going to next month on the 6th. I'm going to an Ateez concert in DC.! Ateez is a K-pop group that debuted in 2018, Wave is the song that got them their first win on a music show in Korea.
Products used:
Shoes
I love the white boucle jacket and the fit is perfect in large. I also am happy with the black & purple knit midi skirts. The orange jacket though is too big in xl but you did not have a large in stock. Could you please send me paperwork to return it as I don't have a printer. If someone returns a large I would like to exchange the extra large for a large as it is a nice jacket. Thank you
I had a wonderful experience! Ordering was easy and fast. The shoes were delivered quickly and I love the quality. You have a customer for life!
I really love my boots, they are very nice and comfortable, the colors are very pretty, i can't wait to wear them to church,thank you JustFab.
I ordered a pair of jeans sandals with a rhinestone buckle wrapped very nice neat, and on time very pleased with the purchase
My experience with Just Fab has always been exceptional. It is easy to browse and shop and also easy to make purchases.
They are the most comfortable shoes, and so many compliments! You can wear them as casual or dressy, either way its a win! Great price and highly recommend to purchase a pair!
Style, comfort and heel size is. Ideal! I wanted a black boot with appropriate heel height and this one is it!
I've purchased from JustFab many times and I love the ease of the website and the great deals!
The products are also top notch!
Gain trust and grow your business with customer reviews.
Millions of members worldwide are given the celebrity treatment every month as they receive a new and personalized selection of shoes, handbags, jewelry and apparel. Members have exclusive access to fashion tips and content, inspirational looks to shop complete outfits, and the team of JustFab fashion consultants for expert advice.
JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
