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JustFab has a rating of 3.4 stars from 9,112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery, and timely manner. JustFab ranks 5th among Shoes sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 hours
Super happy with the boyfriend blouse. Sizing was great, style was perfect, fabric quality says I'll have it in my closet for a long while. Shoes and bags I order were also amazing... so glad I decided to pick up that gift for my niece.
I took a chance on purchasing from them, they only sent one half of my order 8 days ago. I've received no word regarding the latter, my heels and flats. I had an event to attend this weekend, but because they thought they could get over on me, I no longer have the option to wear the original said outfit. Shipment #*******379
Wonderful prices, quality, style on boots and shoes
I received my order quick, the shoes were lovely and just as described.
Hello Evelyn,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Nothing looked the photos at all kinda made me upset
Hello Neesha,
Thanks for sending your review! Your feedback about our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love these boots! True to size, cute, and warm! Totally worth every penny!
Hello Tiffany,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I order with no problems and they arrived quickly.
Hello Dawn,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Return, took them weeks to process. Called and received no assistance
Hello Wacosta,
Thank you for your feedback. Our Member Services Team will contact you right away to address your return concern.
Best,
Renz
Thank you very much this is perfect was the best ever!
Hello Jolene,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Shoes arrived three months too late. I would highly advise or purchasing from this company.
Hi Heather,
We appreciate your feedback on your order! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
They're exactly as described and they fit perfectly!
Hello Tammy,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
This coat is amazing and warm at that! The flats were everything I was looking for!
Hello Ebony,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Site is easy to use and I love the items I've brought so far.
Hello Fakeshia,
We are happy that we were able to help you have an easy shopping experience. Thanks for your awesome feedback! We love hearing from fabulous members like you!
Best,
Jane
Love the selection of boots. They fit well and are very comfortable.
Hello Alexis,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Delivery was fast. I really don't know what else to say!
Hello Keri,
Your feedback about our product quality and styles is important! We would like to address this as quickly as possible. Our Member Services team will email you within 48 hours to further assist you.
Best,
Zeth
These boots were true to size and comfy! Thank You
Hello Nakiyha,
We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!
Best,
Zeth
Well worth the money I spent my daughter loves them
Hello Sabrina,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Must buy...comfortable...easy to wear...show stopper
Hello Atiya,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Was pleasant only things is ur promo code can be a bit confusing when applying
Hello Shawnt,
Thank you for taking the time to share your positive feedback! We want you to know how much we appreciate you doing business with us We hope to hear more from you in the future!
Best,
Mary
Justfab has been so easy to shop and exchange items. I love my boots! All 6 pair! Lol
Hello Amy,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I want to thank everyone for submitting your reviews because you just saved me a lot of money
I purchased the long sweater wrap around for me and my daughter. Love them!-
Hello Sandra,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
The shoes are cheaply made and took too long with me paying express delivery
Hello Yolanda,
Thanks for sending your review! Your feedback about our product quality and delivery timeframe is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I'm very satisfied with everything I have ordered from just fab
Hello Christine,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Easy enough to order, but this pullover fleece runs quite short.
Hello Nan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Delivery was very fast and the boots fit perfectly
Hello Kelechi,
On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Great customer service and product are good quality
Hello Jenifer,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Gain trust and grow your business with customer reviews.
Millions of members worldwide are given the celebrity treatment every month as they receive a new and personalized selection of shoes, handbags, jewelry and apparel. Members have exclusive access to fashion tips and content, inspirational looks to shop complete outfits, and the team of JustFab fashion consultants for expert advice.
JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Hello Annette,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth