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JustFab has a rating of 3.4 stars from 9,098 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery, and timely manner. JustFab ranks 5th among Shoes sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 hours
Super happy with the boyfriend blouse. Sizing was great, style was perfect, fabric quality says I'll have it in my closet for a long while. Shoes and bags I order were also amazing... so glad I decided to pick up that gift for my niece.
I took a chance on purchasing from them, they only sent one half of my order 8 days ago. I've received no word regarding the latter, my heels and flats. I had an event to attend this weekend, but because they thought they could get over on me, I no longer have the option to wear the original said outfit. Shipment #*******379
Love all the new styles and great prices Justfab has
Good stuff, I like justfab a lot! Shoes and boots fit well, usually have to size up for clothes
Hello Dawn,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
It was great product and came on time before her birthday
Hello Jennifer,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I've had such a great experience purchasing shoes with JustFab.
Hello Esmeralda,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.
Best,
Lia
Quick delivery, accurate order. Can't wait for my next purchase.
Hello Lisa,
Thank you for leaving a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Love my new boots! They fit great, super cute and arrived quicker than expected.
Hello Jamie,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Still waiting for the rest of my order, it's now a month. This is just ridiculous
Hello Alia,
We are very sorry to hear that you are disappointed with our shipping and delivery. We will be contacting you within 48 hours to help you further.
Best,
Bella
My granddaughter just loved her snow boots they fit great and look good
Hello Lisa,
Thank you so much for sharing your feedback regarding our products. We're glad you love your purchase. We always strive to provide our member's satisfaction. Have a great day!
Best,
Allison
Should be able to enter a separate shipping address in emergencies!
Hello Tashoia,
Thank you for providing feedback about your experience with your piurchase! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
My order come on time. The size I pick be right with no problems..
Hello Mccoy,
Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction.
Stay Awesome!
Best,
Bella
The advertisements Grabbed my attention and I like how they fit.
Hello Darquisha,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.
Best,
Lia
I got the wrong size. Everything else was good. Shipping and price are great.
Hello Sarah,
Thanks for sending your review! Your feedback regarding your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The boots I ordered could have fit two of my legs in one boot
Hello Charity,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Ordering is seamless and delivery has always been timely.
Hello Beverly,
Wow! Thank you for such an excellent review. We appreciate your time sharing how satisfied you are with how fast your order arrived. That is what we always aim for, your satisfaction.
Stay Awesome!
Best,
Bella
Very helpful, understandable and knowledgeable. Extremely nice!
Hello Brenda,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Cute boots. Can be use to walk long distance, really comfortable
Hi Pamela,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
The shoes are extremely big. Please may I return them and get a smaller size
Hello Kristie,
We appreciate the feedback you shared regarding the item that you got. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Love the shoes! Great fit and well made! I would by them again.
Hello Mary,
Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.
Best,
Allison
Always a pleasant experience, I love the products.
Hello Erica,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I love my boots and how quickly they came. So happy
Hello Caitlin,
It’s great to read your feedback about your purchase and we appreciate you taking the time to share your positive experience. We aim to provide the best products and services for every member!
Best,
Allison
I love my shoes and get compliments on them all the time.
Hi Alexis,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Got exactly what I wanted! The shoes were in great condition and delivery was easy
Hello Breanna,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.
Best,
Lia
I purchased these for my daughter and she loves them. They look very nice on.
Hello Deborah,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy with our products. Have an awesome day!
Best,
Daniel
Perfect! The boots fit just as labeled and are super comfortable.
Hi Megan,
Thank you for your amazing feedback about your shopping experience and we're glad that you love how the items fit. We are happy that we're able to provide the products that our members seek. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Great shoes and accessories at not so tough on wallet prices
Hello Angela,
Thank you for choosing JustFab! We appreciate your feedback. We are happy to know that you are satisfied with our products. We will continue to keep our pricing as reasonable as we can for our valued members like you!
Best,
Bella
Gain trust and grow your business with customer reviews.
Millions of members worldwide are given the celebrity treatment every month as they receive a new and personalized selection of shoes, handbags, jewelry and apparel. Members have exclusive access to fashion tips and content, inspirational looks to shop complete outfits, and the team of JustFab fashion consultants for expert advice.
JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Hello Melanie,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz