- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
JustFab has a rating of 3.4 stars from 9,097 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery, and timely manner. JustFab ranks 5th among Shoes sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 hours
Super happy with the boyfriend blouse. Sizing was great, style was perfect, fabric quality says I'll have it in my closet for a long while. Shoes and bags I order were also amazing... so glad I decided to pick up that gift for my niece.
I took a chance on purchasing from them, they only sent one half of my order 8 days ago. I've received no word regarding the latter, my heels and flats. I had an event to attend this weekend, but because they thought they could get over on me, I no longer have the option to wear the original said outfit. Shipment #*******379
I've never left the Justfab site unhappy. Always get what I am looking for.
Great I love how this company is always on time with your shipment
Hi Darlean,
Thank you for your amazing feedback regarding our shipment! It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Love this purchase! I get so many compliments on my Just Fab shoes!
Hello Eva,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Comfy and cute as usual. I always love to buy in this website, is very reliable
Hello Karen,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Can't seem to get this done. I have tried multiple times
Hello Noreen,
It is with great regret that we received your feedback regarding your request to cancel. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Love the looks that are offered at JustFab! Looking forward to future purchases.
Hello Shondrika,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I was pleased with my first time entire experience!
Hello Amanda,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
Arrived within the time frame in good condition. Have not had a bad experience yet.
Hello Alana,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Great fast shipping and easy exchange returns thanks
Hi Bonnie,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Trouble using the credit, to purchase clothes, etc.
Hello Amber,
Thank you for writing a review regarding our credit usage! We will contact you within 48 hours for further assistance.
Best,
Nelle
Everything is super cute and well priced! I get so many compliments on my shoes.
Hello Avery,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Love shopping with Just Fab fun & easy. Shoes are stylish.
Hello Suzanne,
We're thrilled to hear you had a positive shopping experience with us! We make every effort to provide gorgeous, high-quality items for you at a reasonable price! Have a fantastic day!
Best,
Renz
Great shoes on sale and I grabbed a ton just waiting for the perfect time to wear them!
Hi Jennifer,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
Just Fab is where I buy almost all of my shoes & they never disappoint me.
Hello Michelle,
Thank you for the positive feedback! We are happy to know that you love your purchase! Hope to hear more from you in the future!
Best,
Allison
Everything I purchased was true to size and amazing.
Hello Janice,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Great products at an affordable price.
Delivery was quick and easy. JustFab is just fabulous.
Hello Bridget,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I love my justfab shoe purchases. Beautiful heeled sandals at a great price
Hello Lori,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Shopping experience is awesome,, and it's very easy to navigate
Hello Sonia,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Easy to use website with great prices. Love the boots. They are really cute!
Hello Tanya,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Delivery is fast, great price and quality.
Will buy from them all the time.
Hello Emilia,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Always arrives within 2-3 days even if I'm located in Canada
Hello Martine,
Thank you for the nice words that you said about our products and delivery. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Purchase came a couple days early. The fit was great.
Hello Birdie,
We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!
Best,
Nelle
The products are excellent and they care about their clients
Hi Rommy,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Boots fit perfectly, and who doesn't need a black turtleneck!
Hello Catherine,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
These heels were beautiful but unfortunately the sizing ran bigger than expected
Hello Ciara,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Gain trust and grow your business with customer reviews.
Millions of members worldwide are given the celebrity treatment every month as they receive a new and personalized selection of shoes, handbags, jewelry and apparel. Members have exclusive access to fashion tips and content, inspirational looks to shop complete outfits, and the team of JustFab fashion consultants for expert advice.
JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Hello Cheryl,
We are so glad that everything worked out for you. We here at JustFab do our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison