- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
JustFab has a rating of 3.5 stars from 9,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery, and timely manner. JustFab ranks 3rd among Shoes sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 hours
I purchased a womens Columbia ski jacket in good condition for under $16 and received excellent customer service from the seller. This was my first time using the site but rest assured I will do so again!
This company continually withdraws money from your account without authorization, making it feel like a complete scam; additionally, their shoes appear to be imitations of other popular brands, which makes the entire experience extremely disappointing and untrustworthy—I would not recommend purchasing from them at all.
Satisfied with the experience. I would do it again.
Date of experience: June 17, 2022
Hello Sandra,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our services.
Best Regards,
Clark
The shoes are so cute. They run a size small if you have wide feet.
Date of experience: June 16, 2022
Hello Amy,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
All my items were well delivered in a timely fashion everything was good.
Date of experience: June 17, 2022
Hello Selma,
On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
I'll never ever buy shoes from anywhere else! Best quality and most beautiful styles :)
Date of experience: December 7, 2022
Hello Berry,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Very disappointed. Asking for review when I still didn't receive order yet.
Date of experience: June 16, 2022
Hello Palak,
It is with great regret that we received your feedback regarding the status of your order. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
Great prices, good quality fabulous choices, super fast shipping!
Date of experience: June 16, 2022
Hello Chanel,
Thank you for the kind words that you've said about JustFab! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
Best,
Ivy
I bought these as a gift for my daughter's birthday. She loves them.
Date of experience: June 16, 2022
Hello Carolyn,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I love shoes always have. Sale makes easier purchase exactly what want
Date of experience: June 16, 2022
Hello Vera,
We are glad you are enjoying our products and promos! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
The items that are bought was for my birthday and I am very happy with all of them
Date of experience: June 16, 2022
Hello Lokneeca,
We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Bought a pair of tennis shoes. Slightly too small. The exchange process was free and super easy.
Date of experience: June 17, 2022
Hello Tess,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Excellent, comfortable, affordable, and easy to order.
Date of experience: June 16, 2022
Hello Glenda,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
The Items I purchased was beautiful! Great buys.
Will order again from JustFab
Date of experience: June 16, 2022
Hello Alberte,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.
Best Regards,
Clark
Very affordable, comfy, and cute. Great for my summer outfits
Date of experience: June 16, 2022
Hello Laquita,
Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.
Best Regards,
Clark
Fast delivery and easy ordering! Good quality merchant.
Date of experience: March 8, 2023
Hello Krystal,
We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The wait time can be a little annoying, and I wish they had more extra wide choices
Date of experience: June 16, 2022
Hello Toni,
Thank you for writing a review! We value your feedback on the product. Our Member Services Team will get in touch with you right away to assist you with your delivery concerns. Thanks!
Best,
Renz
Shoes, purse and dress are all poor quality items.
Date of experience: June 16, 2022
Hello Jessica,
Thank you for taking the time to leave your comments. We appreciate your feedback on the quality of our product and will respond as soon as possible. Our Member Services Team will respond as soon as possible to address your concerns.
Best,
Clark
Returned items, no hassle and quick returning the money... thank you JustFab for great service
Date of experience: June 16, 2022
Hello Virgen,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Easy ordering and delivery did. Ot take very long.
Date of experience: December 7, 2022
Hello Shelly,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Will buy again service, different reading where good quality
Date of experience: June 17, 2022
Hello Tonya,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark
Shoes not as expected. Will be returning all of them.
Date of experience: June 16, 2022
Hello Rhea,
Thank you for writing a review! Your feedback about our product is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Great products, I am pleased‼ My new outfits will be so cute.
Date of experience: June 17, 2022
Hello Rachael,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product.
Best Regards,
Clark
Site is easy to use and there was a great selection.
Date of experience: December 7, 2022
Hello Dayle,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Loved my shoes and accessories. I got so many compliments on those earrings.
Date of experience: June 17, 2022
Hello Sharon,
We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!
Best,
Zeth
Excellent and wonderful fast shipping experience. More of low-heeled shoes need to be enriched
Date of experience: December 7, 2022
Hello Idalia,
We are glad you are enjoying our products and shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Millions of members worldwide are given the celebrity treatment every month as they receive a new and personalized selection of shoes, handbags, jewelry and apparel. Members have exclusive access to fashion tips and content, inspirational looks to shop complete outfits, and the team of JustFab fashion consultants for expert advice.
JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Hello Lily,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz