JustFab

Just garbage, i've tried to cancel my account twice. First time i was naieve and she talked me into keeping it. I forgot to skip a month, and used my credit toward a pair of shoes i thought were just so so. Didn't want to fight for my money back that bad. Just tried calling 8 times because i used the wrong shipping address. 24-7 is a lie.
Ponzi scheme.

I use to use Justfab all the time because they had great choices and if I didn't like it I could say I want better choices. Now that option is gone and I'm not happy with the choices they give. I have 3 credits and nothing I like to use them on!

Can't find skip button so have to call to skip month

Problem solved. He was kind and courteous. Solved my problem quickly.

I really like the items I get from Just Fab. The clothes are quality and the shoes are very stylish and comfortable. I've had an excellent experience from them so far. The sales are awesome too and I get to score great deals on some sought for items

I ordered two of the same jackets in the same size. One was noticeable larger than the other for being the same size. When I went through the exchange process, they said the exchange was having issue and to please contact your fashion consultant at the number below but there was no number so I chatted in.

I chatted with an individual named "Pink" and she tried to pawn me off the call the generic number but I asked, because I was already in chat, if she could process my exchange. Eventually she said yes. But, I had to repeat what I wanted done multiple times (In writing), I wanted to exchange my black coat in size small for a black coat in extra small, she came back saying "Well small is sold out"... well yes I know that but I asked for extra small. Then she said well we cant do that but you can have store credit.

Overall my biggest complaint is that their sizing isn't consistent.

They were supposed to be charging me 39.99 per month and I was charged over $60 a month. I was told I had a credit and when I went to use it I was charged twice once for my credit and again to receive this unusable credit. I was told that I could skip months of the charge and when I did I was still charged and received that again unusable credit. The shoes I ordered are very uncomfortable and gave me multiple blisters. I feel robbed. When I tried to cancel my account they told me if I did this unusable credit would go to waste. Products are cheaper in store when you consider how many times you get charged for your stuff. 2 pairs of shoes $120 later for garbage.

I ordered the regular size for both of my kiddos and the boots were too big. A good problem to have instead of too small. Just a little harder for my toddler to walk in. Both girls absolutely loved the sparkly boots!

I love just fab products always have but the shipping for me has always been a lil weird the site says one thing and the tracking number says another but besides that just fab has amazingly good stuff

Guilty Soles has officially launched!

Guilty Soles shoes and apparel is the NEWEST and HOTTEST shopping experience to hit the online market. Do you have a love for fashion and want to be able to enjoy the latest, new styles of the season without all of the guilt of having to pay high-end prices that go along with it?

Our company has come up with a new concept that allows us to provide a simple, convenient way for our customers to get the fashion they want at the prices they want, whenever they want. We offer a one-time membership fee of $49.99 per year with NO limitations! This makes your experience a luxury with you, the shopper in FULL control. Once you become a part of Club Guilty, everything is one price $20! This includes shoes, handbags and with the benefits of our brand expansion into other avenues, along with VIP passes to all our events nationwide.

The shoes took a long time to arrive and they were not the quality i was expecting. I have returned but they say they haven't recieved them so wont refund me! Over £100! Such awful awful customer service, the worst i have ever purchased from!

I spoke with customer service about my concern in processing my payment a week after I actually ordered the item. They informed me that the warehouse is backed up and there is a delay. They do not complete transaction (clearing my debit amt) until the item is shipped. And of course my item did not ship until a Saturday so my transaction did not clear until the following week. It is not my fault that the warehouse is backed up, and of course they don't give a damn because they have plenty of other customers to get money from. I'm just ONE less customer, right? They'll just move on to make other "loyal" customers happy. All they could offer was I'm sorry, no let me offer a discount on your next order, don't you think you would want me to come back and purchase from you? Nope, rather move on to the next victim and take their money. Just going to return the item, why would I want to have a product that means absolutely nothing to them but money.

Love this website, so many specials, so much selection of footwear, bags, clothes and accessories. Delivery is qiock and returns are simple and free.
Haven't seen such a beautiful choice of shoes and boots in every color and styles!

From their add, I purchased a pair of shoes. They did not fit, so I returned them. They did credit my account. A month later they put a $39.95 charge against my bank account. When I called about it, they told me that when I made my purchase the month before, I was agreeing to their $39.95/month "club fee." I saw nowhere on that order form when I purchased that I was agreeing to a "club fee." When I called about it, they said I could not get that back, that I could "skip a month" and use that money the next month on a pair of shoes. Unbelievable! I was refused my request to speak to a supervisor, or to have his extension to call him, or to have his email to contact him. That was all "private." Horrible! My only recourse is to cancel my bank card that they are charging, which I will definately do.

I bought boots as a gift but they didnt end up fitting, it was an easy return the people who answer the phone are nice, I would like to specifically thank mona for getting me my return lable she was great. :) it took quite a bit to get a replacement pair but, they love them so yay.

It took forever for the website to download. I tried several different devices and the same thing. It kept telling me I had the wrong password when my password was set to populate automatically. I had the hardest time changing my password because the site was taking so long to go through that the site told me it had timed out. At one point it told me my account was suspended. Frustrating as heck.

Love everything I got from JustFab. True to size and great quality

Was very good experience I love mi new shoes thank you

Another satisfied experience- my sandals fit perfectly!

I have ordered over the knee boots several times before trying to get the right fit, so I have been just blessing my friends with boots. My blessing came back to me with my last purchase, I love my boot and cant wait to wear them! Thanks Just fab!

Always a great customer service experience! Love JustFab! Great clothes and shoes!

They make it very easy to purchase, Try on and return if necessary.

I did not receive my parcel. It may have been mis-delivered