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JustFab has a rating of 3.4 stars from 9,108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery, and timely manner. JustFab ranks 5th among Shoes sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 hours
Super happy with the boyfriend blouse. Sizing was great, style was perfect, fabric quality says I'll have it in my closet for a long while. Shoes and bags I order were also amazing... so glad I decided to pick up that gift for my niece.
I took a chance on purchasing from them, they only sent one half of my order 8 days ago. I've received no word regarding the latter, my heels and flats. I had an event to attend this weekend, but because they thought they could get over on me, I no longer have the option to wear the original said outfit. Shipment #*******379
My purchase and experience was great. The items were as described
The boots I received had creases like they we worn before
Hello Vanessa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Ugly, I mean absolutely hideous boots. Unable to return.
Hello Buzz,
Thank you for sharing your experience with the boots you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Ordered online. Beautiful shoes. Slight delay in delivery.
Hello Catherine,
Thank you for writing a review! We appreciate your feedback on our delivery and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Both pair fit great and I love them! Thanks so much
Hello Elizabeth,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Great Quality and the delivery absolutely on time.
Hello Jessica,
Wow! Glad to hear that you love our quality and your order arrives on time. Have a great day!
Best,
Nelle
Allowed me to skip, no questions, they are always accommodating.
Hi Barbara,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy
Great first experience! Good quality, easy return & happy with purchase!
Hello Michelle,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Was very satisfied, didn't have to wait long for my order.
Hello Brenda,
Thank you for sharing your great experience navigating the website! It makes us delighted to know that you are satisfied with the services we offer! Have a great day!
Best,
Nelle
I really liked my products. Arrived earlier than expected.
Hello Karlla,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Got the shoes that i wanted, very nice and comfortable
Hello Gail,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
They are so comfortable and fit just right. I am looking forward to getting them in other colors!
Hello Adebola,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Just have his quality products at inexpensive prices
Hello Christine,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
I love my shoes. They are comfy and gorgeous but super cheap.
Hello Farzaneh,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love their boots because they are wide enough to fit my thighs!
Hello Jeniffer,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing JustFabitems! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
I love JustFab. All the reviews are spot on. Good quality and fast shipping.
Hello Ashley,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Shoe came on time. Good quality. True to size. Just like the picture. Comfy and nice material.
Hello Amarilis,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing JustFab items! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
Great products with excellent Customer service. Very satisfied.
Hello Necole,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
One shoe is always tighter and a little smaller than the other.
Hello Marqueta,
Thank you for sharing your experience with the sizing of the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Quick processing, speedy delivery, great prices. Very pleased.
Hello Kristin,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Both boots have been a fantastic purchase. I keep coming back
Hello Medgeda,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing JustFab items! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
Mules hurt the top of my feet. Cheaply made. Well not order similar shoes.
Hello Dawn,
Thank you for sharing your experience with the quality of our items. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love the deals and easy ordering. So many different styles to chose from.
Hello Cara,
Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.
Best,
Mary
True to size… Good fit for those of us with the thicker thighs
Hello High,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
Best,
Mary
Gain trust and grow your business with customer reviews.
Millions of members worldwide are given the celebrity treatment every month as they receive a new and personalized selection of shoes, handbags, jewelry and apparel. Members have exclusive access to fashion tips and content, inspirational looks to shop complete outfits, and the team of JustFab fashion consultants for expert advice.
JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Hello Francesca,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz