JustFab

I purchased a womens Columbia ski jacket in good condition for under $16 and received excellent customer service from the seller. This was my first time using the site but rest assured I will do so again!

I was looking to replace a couple of very well-loved pairs of shoes. I had specific styles in mind and JustFab's selection allowed me to match what I currently owned almost exactly. Though, I admit, I was somewhat swayed by the other pretty snazzy selections. I was leery since I'd never heard of this company before, but I'm happy to say it's all worked out wonderfully. The shoes arrived quickly and fit even better than my worn in ones; I've already put some mileage on them. They seem to be well made and will hold up over the years...my last pairs were over 10 years old, if that helps shed some light. I'll definitely make this my first site to check for shoes in the future.

Ordering was fine. Prices seems good. It's been almost a month & no packages. The currier service they use "on track" doesn't answer messages. The shoe company claims zero responsibility. Now i just want a refund.

This company continually withdraws money from your account without authorization, making it feel like a complete scam; additionally, their shoes appear to be imitations of other popular brands, which makes the entire experience extremely disappointing and untrustworthy—I would not recommend purchasing from them at all.

Super happy with the boyfriend blouse. Sizing was great, style was perfect, fabric quality says I'll have it in my closet for a long while. Shoes and bags I order were also amazing... so glad I decided to pick up that gift for my niece.

I love the items I purchase at Justfab however my last several few purchases, the transit has been delayed by days, at times over a week. Ordering for an event I've learned to order well in advance if possible.

I ordered a pair of shoes three weeks ago and have received zero updates about shipping or whether I'll be getting the package at all. Poor communication and the customer service chat doesn't give any answers. I don't even know if I can cancel the order for a refund at this point because it is so unclear what's going on.

I have been member for approximately 10 yrs. My latest purchase was for half calf black block heeled boots that have a couple of buckle straps, theses are a great fit and look great with jeans. So do the denim knee high
Semi stiletto boots, which were my second boot on this order. They are both must haves for this fall. Multi compliments when I wore them just the other day!

I was very pleasantly surprised with every aspect of this company and its products.

I recommended highly. If you're apprehensive that's reasonable if you don't like it, they will give you back your money no problem.

I value their products which are very welcoming and stylish and fit most of my wardrobe. Some of their clothing is OK, but it sells out fast. Leave me with a few options to choose from. I would recommend this company to other people. Thank you.

Made two orders on the same day. Order #2 arrived in five days. Order #1 sat in California over 10 days before being shipped. Delivery date kept changing. Contacted customer service and the told me to wait a couple more days. Then we were disconnected.

Some of my favorite boots have come from JustFab. I love the selection and how easy it is to order. The boots come extremely well packed in boxes with paper padding and even rolls to make sure they don't crease when folded for transport. I also like how easy it is to return those that don't fit right. That's a huge benefit when buying footwear online. I like the new Happy Returns - no shipping box or label needed. Just drop them off at a drop site like the UPS Store or Ulta.

For the most part it's a cute boot but I think it was a wide width... very big in the calf area i have to constantly pull them up when trying them on and they are not at all like the photo...I dont have the time or energy to go through an exchange or refund. So Im more than likely will not order from them again.

I took a chance on purchasing from them, they only sent one half of my order 8 days ago. I've received no word regarding the latter, my heels and flats.
I had an event to attend this weekend, but because they thought they could get over on me, I no longer have the option to wear the original said outfit.
Shipment #*******379

JustFab website is very easy to use and the package arrived in a timely manner.One of the boots didn't fit so I just dropped off the shoe box to a happy return center. Shortly afterwards my money was refunded.

The boots I ordered don't come with a side zipper that helps when you try to put them on to wear them. Without a side zipper, it's difficult to put them on.

I purchased 3 pair of boots for my 86 year old dad. I've never ordered from this company before nor have I ever heard of Bruno Marc. So far, dad is enjoying 1 pair. The Military style. The other 2 pairs are Christmas gifts. I'm so impressed with the style and quality that I'm getting ready to order 2 pairs of walking shoes to add to dads Christmas list. He's going to have a great Christmas. Thank you JustFab.

This is an ongoing issue with my recent order that has not been resolved despite multiple attempts to address it. I have interacted with four different representatives through both online chats and emails, yet the issue remains unresolved.

Here is a summary of the situation:

1. Missing Pair of Boots: One pair of boots that I ordered is still missing, and I have yet to receive any satisfactory explanation or resolution for its absence.
2. Incorrectly Sized Boots: Two other pairs of boots I received do not fit, and I have been unable to initiate a proper return or exchange process.

Despite numerous efforts to resolve these issues with your team, I have not received the expected resolution or timely assistance.
I am extremely dissatisfied with the handling of this situation so far.

Meaning,you truly appreciate, no long waiting time, knowledgeable and courteous and resourceful, helpful rep's,and the clothes,and shoes,are truly a great deal and of high quality material,and very reasonable prices, not one complaint.

I have been a VIP member at JustFab for several years and have NEVER been dissatisfied with any of my many purchases. I always get asked, Where did you get those boots, ( shoes, etc.)? I just smile and say, Justfab.com! My husband says I should be a spokes model for them because I refer everyone that asks to the web site!

I haven't bought from just fab in awhile. But I got an email with their 10$ sale so I revisited them and ended up buying 2 pair if boots and a pair of booties. I've always liked their products and this order was no different.

Just Fab has always been my go to for shoes since I joined. If I buy something that I'm not happy with their return policy is wonderful. I've bought a couple of pairs of boots, that I gifted to friends, and they were very happy with them.

I have been a member for so long because it was always extremely hard for me to find my size (11) in stores and I was tired of the headache and heartbreak. Thank goodness I found JustFab. I have been able to get exactly what I want. Only a couple block heels I've bought with the backing and single strap have had too much space in the back so it didn't feel secure and too big, but other than that, I've had an amazing experience and will continue to use JustFab for my go-to shoe shopping!