JustFab

For the most part I love your product. I have ordered several things. Everything I have gotten has been good quality product. The fit has caused me issues a few times but hasn't bothered me enough to stop ordering

I purchased a few shoes and shirts and I absolutely love the customer service Just Fab provides! I had to return an item and it was an easy process. I've been a member here for years and will continue!

Love love love this site! You can't get better quality for the price. I've ordered 6 pairs of shoes and a pair of jeans. All fit properly and good quality. Not to mention how beautiful the designs are! I get many compliments and just love the purchases I've made! People that complain clearly don't see that when you sign up it take the money off your card and give you a credit. And I don't see the big deal of having to call to cancel. Not that I would cancel! They have great sales frequently too! I can't say enough good things about JustFab!

I love just fab all these people complaining. If you un intellectuals will take the time to read rules and regulations you would have all the information before you proceed. I love all my collection of boots from JustFab

Found items in stock in my size and many color options. Easy to use site abd quick checkout process. Items all arrived in a matter of days and tracking plus notifications provided. All items fit as per size guide!

I ordered in August and never record the shoes. I only show fedex tracking from September. Tried going through fedex for help and received none. I will not be purchasing anything from this site until I receive this purchase

I don't like that you have to REMEMBER every month to skip. If you forget they take the money put of you account. I will be stopping my subscription soon. I also will not recommend this site to others

Every purse, backpack, and pair of shoes I get from this amazing website is utterly beautiful durable and a great value. I always get compliments on my purse and my boots! So I never hesitate to share the name!

Absolute Scam. This is poor business practice. Policies regarding their "membership program" are not clearly (obviously) indicated to the consumer. Your money, which they will continue to take EACH MONTH, will not be refunded! I have been charged for the last four months without making a purchase. There is not one item I wish to purchase on this website for the $160 worth of credits I now have on my account. The quality of the products is very poor which I realized after my initial purchase. I have been UNWILLINGLY charged every month since my initial purchase. Policy or no policy - this is the worst customer experience I have ever had. This company is hiding behind a loophole policy. BUYER BEWARE. I will continue to try to get my money back and cancel my account. Please don't make this mistake!

I ordered a pair of shoes in a size 7. They came in and were too big. I talked to customer service (extremely nice and helpful man). He sent me a shipping label and said when I return my shoes they will ship a size 6.5 in the pair of shoes I got as a free exchange. I did that, and I get an email that they were out of stock. I was promised that that size down of the shoe would be put on a hold so I could get it when I retuned my size 7. Extremely disappointed and a refund is not helpful because I got the shoe during a sale and got them for very inexpensive.

I purchased shoes never got them money was taken for two months for membership and I didn't get my full refund I will never buy anything again nor will I refer anyone! The customer service was unsatisfactory as well

I ordered 4 pairs of shoes and 1 jumper. The price was unbelievable! Valued at $200 but after my membership discounts, store credit and coupon it was under $5. Waaay under. You might get mad if i tell you rhe exact price, lol. I had to return 3 pairs due to fit and the exchange/ return process is stress free. I feel truly like a valued customer with Just Fab. I get so many compliments on all the shoes I wear from them. Keep up the good work, value quality and star treatment!

I bought 3 items since July, boots, purse, and flats. I was dissatisfied with the items, they were already damaged and poor quality. I asked a refund for all items since July. I was only refunded the tax. I've talked to 5 representatives and Tony the supervisor, they all confirmed that I would be refunded the full amount within a week. Its been since from July to October that I've been confirmed for a refund and nothing. I'm very disappointed and frustrated. It's not a good idea to purchase from a online website when they have bad service with returns!

Omg my boots looks just like the picture. The size fits perfect and I just love love loves the color. The packaging was great. And they came early so I had them before Thanksgiving. I will be ordering again. I just order my grandbaby some boots. Can't wait to show y'all.

I was amazed at the quality of how these items were shipped to me!
So much better than my last Nordstrom order!
I was so impressed one of the pair looked better in the picture than out of the bag; instead of returning them I just passed them along to someone who thought they were too cute!

I love JustFab! I get most of my shoes from here. The shipping is always timely and arrives well. Most shoes are either true to size or the reviews and comments from people give a precise sizing, which helps me always get the right size for myself. I love the styles and sometimes I wish I bought a second pair of my favorites because some shoes to sell out. I have never been disappointed or let down by JustFab and plan to continue to purchase from them.

I ordered two pairs of the same boot and neither pair was true to color I viewed online when ordering. I do like the boot a lot but I have nothing to wear them with now and due to my accommodation needs shipping is a lot of work on behalf of the customer

Three if my own arrived really fast and I wore one item the day it arrived like great and fit very well. I wore the second item a few days later and love it. Wearing the third item tomorrow. Still waiting on the boots and it's the only reason I did not give higher rating.

Set up my account in early 2016 since I only wanted to buy a pair of boots I signed up for the VIP, after realizing that I would be charged 39.95 a month just to be a member I canceled my subscription. Well to my surprise I had to called back 3 more xs and was still being charged at 39.95 a month! Long story short I had to call back 3 more times to get them to cancel my subscription and to stop stealing money from my account. Beware this company will Rob you Blind! Any you'll be stuck with a pair of shoes you can't even fit to boot!

I placed an order on 4/28/21 order stopped moving on 5/4 but they made me wait until 5/19 to resend my order. I called because the rep told me they would expedite the replacement order they shipped it as slow as possible. I hope my order eventually gets here but honestly I will never purchase from this company again they do not care about good customer service and happy customers.

I am beyond upset! I checked out this website and found a really cute pair of boots I wanted to buy. I purchased them and today I found out I was locked into a membership. I could cancel the membership but they refused to refund my money. I could not believe it! I am so angry right now! If you are thinking of buying shores on this sight DO NOT DO IT!

I got 2 pair of sandals. The design was cute. But they were horribly made. The quality was abysmal. In less than a week both pair were falling apart at the seems the straps had detached. I have had better quality from Walmart $1 flip flops! In fact I replaced them with a pair of sandals from Walmart that have outlived the pair from just fab by a multiple of at least 4 already and are still in excellent condition. The just fab sandals were waste of money! Maybe they have partnered with Wish!?!

I recently gave a scathing review of this company who doesnt let you cancel your account and lies to you when using Live Chat. I turned them in to the Better Business Bureau for not refunding me accordingly and in less than 24 hours they answered. They gave an excuse and blamed the one month delay on Pay Pal and said they would have my refund to me in 24 hours. Alot of work to get back 35 bucks but at least my point was made and they have yet another bad ding on their reputation