Order took way to long, had to go get it at the post office and my second shirt is just now getting shipped.
Once I got my first shirt I like it a lot! Too bad I had all these other issues.
Shipping almost as much as order no more shopping at your store
SIZE NOT AMERICAN
REFUND A JOKE
$5.40 AFTER I PAID $40.00+ PLUS $26.00+ SHIPPING
QUITE A RACKET YOU HAVE GOING
HAVE ALREADY TOLD NY FB/INSTRAGRAM/TWITTER FRIENDS NOT TO SHOP WITH YOU
ENJOY
I love how fast everything I ask for in this boutique is sent. It is easy to find what I want on the page, I am happy that it is an option because some of the clothing sites have been before me.
The shoes I buy here are AMAZING and, most importantly, their service is AMAZING! Yes, your shoes are not cheap BUT they are remarkably beautiful and made with a lot of love! These are the PERFECT shoes! Thank you! I can't recommend it highly enough (and I am NOT a regular online shopper!)
My friend recommended this website, she said that this is the best site for accesories and other items. So I tried buying a dress and I absolutely agree with her. :)
I placed my review on the 02/09/2018 - to report that I was not able to send off my request to "JustFashionnow" for a refund, as their website would not allow it. I did however get a response to my review from them, apologising and supplying a contact email to send my order no and details etc., I emailed them back with all of the necessary details and... yes, you guessed right! There has been no response what so ever from JustFashionNow", and I do not expect to receive one.
As I have stated in my original review " DO NOT WASTE YOUR MONEY WITH THESE SCAMMERS. Their bad reviews are enormous, "There is no Honour amongst Thieves".
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. We would definitely reply your mails unless we have not received them. For this issue, please contact our customer service at https://www.justfashionnow.com/account/contactus again, then we will help you to resolve the issue ASAP.
I would like to inform the public about this company's business morals and ethics. I live in Australia and would like to say "STAY AWAY", from Justfashionnow.com. I purchased a dress to discover it was not the correct measurements as stated on their website. I tried to contact them via their contacts details supplied, to discover that that my complaint was not accepted as their refund policy section was not operable to the customer ( in other words it would not send my complaint). I have tried to email their support email with the same result.
DO NOT waste your money hoping it will be different with you, this company is fraudulent- they will take your money and severe all communications with you.
This company should be stopped from selling online and committing these acts with no scruples. They do not deserve your hard earned money.
Ordered a dress in may, paid for expidited shipping. Never received! Reporting them to the Better Business Bureau for fraud they are terrible company. I believe the good reviews are fake
We are sorry for the inconvenience caused. Please log into your account first and then click Contact Us to submit your message.
For faster response to order status query, please do submit a message " Please tell me when I can expect my order."
I have several pieces o clothes that I have buyed from this shop and some of them have bad fabric, it's like a synthetic silk but stiff, other items are ok!
I do not like the silky material. I prefer cotton.
Also they were too small! I couldn't get them over my shoulders. These foreign sizes are way off from American sizes!
I do not like the silky material. I prefer cotton.
The Boot I ordered is not what I received and I am VERY disappointed.
I really like your products on your site but now I will NEVER order from
You again because what I order is NOT what I receive it's definitely a cheaper
Version of what I'd seen on screen.
VERY, VERY DISAPPOINTED!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
The quality of and appearance of the merchandise they advertise is not the same in actuality. I attempted to return the merchandise and they said I had to pay the international fee to return the clothes to China. Offered me the option of keeping the clothes and refunding my credit card 25% of the total purchase cost ( which I did and donated the clothes to charity).
Then today received an email from a fake "Geek Protection" (Service Update <*******@gmail.com) with a China based contact phone number that I called from my landline and did not answer (Customer Support *******842) saying that "Your Service plan with us Renewed successfully". I replied that I did not order this. No response.
I have attempted to upload photos and pdfs of emails to SiteJabber that have not been accepted.
Upon checking, You have enjoyed several discount, pls check
The clothing tht did arrive did not fit. Apparently they go by a differennt size system than americans do, My tops were too tight, I still have a top and a pair of pants that havent arrived yet and I am derttain they will not fit either but I will try them on. The jewelry was pretty and looked nice bt when I got it home it seemed cheaply made. I would like to return all of the items except fir 5 of them. The hummingbird earrings were so pretty and the daisy earrings both were good enough to keep. I am sprry however the items I am sending back are just not useable. I want to wait until the last 5 items arrive and then if they do not fit ir look cheaply nade I will send them back for a redund, TY.
Loved everything, COuld say more but in a hurry
Pictures look lovely. Ordered a cardigan when it arrived it was nothing like the picture. Wrong material size was 5xl ordered a large. Looked awful. Returned the item said they hadn't got it. Sent them receipts. Told me would refund £15.10 not £17.77! Its not the cost that bothers me it's the fact they are not genuine at all appalling customer service. Still waiting for the refund. PLEASE PLEASE PLEASE DO NOT WASTE YOUR MONEY OR TIME WITH THIS COMPANY
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
I bought a dress and it was supposed to be XL, well, it would have fitted a child of about 10. I sent the dress back and paid postage, THEN you sent it back to me. You are nothing but RIP OFF MERCHANTS and I advise anyone to be wary of buying from you. I have since sent the dress to my local Hospice Shop.
BE VERY AWARE OF THIS COMPANY.
The picture below is NOT of the dress as I said it is at the Hospice Shop and if I had not put a picture it would not let me put this review.
Sorry for the inconvenience caused.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.We will try our best to improve our service and provide you the better shopping experience.
My order was submitted April 30,2018 and still I have received absolutely nothing. However, Just Fashion Now has certainly scammed my CA$112.04. I expect at this point I will never see my order and by the looks of it even if I do it will likely not fit or the shoes will be the wrong size. I have sent emails and just get the same crap response. When I check their site it still says my order is "Processing"... unbelievable! DO NOT ORDER FROM THIS COMPANY - THEY ARE SCAMMERS!
Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address.
This is the first time ordering concerned how long shipping will take and if the sizing is correct. Oevery experience was great just that the sizes aren't correctt and it costs too much to send back to China. If I would have known it was to go back to China I wouldn't have ordered..
Waited over two months and still no product. When asking for details of when to expect my order I get a generic response with no details to my question. BUYERS BEWARE! THEY ARE SCAM ARTIST AND NOT A RELIABLE SOURCE TO PURCHASE CLOTHES. I am calling Better Business Bureau and my attorney to go after them for my money.
As I check, we gave clear guidance. Please log into your JustFashionNow account first and then click Contact Us to submit your message.
I would like to return an item! How do I do it? The material is not what I expected and it is too small in the shoulders! It does not fit right!
Thanks
Anne- Marie
Montreal QC
I ordered a dress on line, not expensive. After three weeks without receiving it, I got in touch, they asked me to wait as there were some delays with stock. Offered me a discount for delay. Two weeks later I got in touch again. Same replies. Luckily I paid with PayPal and got a discount, DO NOT DEAL WITH THESE SCAMMERS
Sorry for the inconvenience caused. Shipping might be a little delay during the peak season.We are trying our best to solve the problems encountered and make our customers satisfied. We are doing every effort to provide best products and services, and always welcome your valuable advise.
Had a recent problem and wanted to return my purchase. However, I was told by their customer service I need to return the items to China. What's the point?
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry for let you down. The shipping cost depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process.
We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
If you have any problems, feel free to contact us via email or online chat