I bought all my blouses for my work here online. I can find anything trendy on this site and they are all good quality. I will definitely buy more next time
Shopping was easy. BUT your clothes run way small for the size ordered. I will not order again as I can't keep giving away my money for something I can't wear.
Shopping was easy. Hope your clothes live up to the experience
Love the shirts! They ran a little small, very pretty, but wrinkles did not come out in the wash! Will have to get the iron and board out and press them.
I paid for speedy shipment I never get it on time and when finally arrived was a big HUGE disappointment. NOTHING was as advertised not even close, no the fabric, I bought a denim dress and what i got was a different thing, pooor quality, cheap, cheap material, and to make thing worse I have to paid for a return. Well not again.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
After waiting for the item, it was disappointing that dress was so big. The size chart was way off. Gave it to my daughter who is taller and heavier than me.
This skirt is really comfortable, with a great fit and ideal quality for work. My delivery was really fast, which is always the case with this boutique. I highly recommend it.
This time this boutique on the internet has raised my level of expectations. Thank you very much for such a fast delivery service to my door before the expected delivery date.
This online boutique has always provided me with prompt service with excellent backup emails to let me know where my packages are at the delivery stage of my online clothing purchases!
Three fit good, the others too big or material was not like picture. I just gave them to charity as the return policy was discouraging. Probably won't order them them again.
Love the colorful tops, etc. Hope they come true to size and arrives timely.
I have been shopping for clothes on this site so many times, it has never disappointed me, it is my first choice to buy fashionable clothes, especially blouses for my work!
Do not order from this company. The clothes are not true to size and are of poor quality. They come straight from China! And don't think you'll get a refund either!
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Please don't hesitate to contact us by email or chat to get a better solution. We stay always at your service.
Easy! I love all the clothes on this website. So easy to buy. The clothes suit my style. It also has good quality, that's why I keep coming back for more!
My package with my order on the internet here was sent fast. My sweater feels good quality too. Good services and delivery time, for that and more I recommend this page.
I would like to return the items that I have purchased, but it's not user-friendly how to return your items for a refund. Please help with this. Thanks Customer Sheila Taylor
I had emailed you the return address, pls check. We will issue full refund to you after we receive your return package successfully.
I hope that your sizes are true to size.
I found this boutique on the internet with nice clothes, good quality, affordable and free shipping. I love buying clothes here, it is a very good online clothing and accessories store.
I sent the same dress back for a larger size and it was beyond the exchange time, so they would not accommodate... so I have to pay shipping again. Not happy.
Sorry for making you feel like that.We understand that different people have different expectations on the items. But we are trying our best to solve the problems encountered and make our customers satisfied.We are doing every effort to provide best products and services, and always welcome your valuable advise.
I sent the same dress back for a larger size and it was beyond the exchange time, so they would not accommodate... so I have to pay shipping again. Not happy.
Do Not Order From Here! Customer Service is AWFUL! I had to "make" them send me my items and once I did finally receive "some" of them, they were not as described and wouldn't give me a refund or give me the exact address in order to return the items. They offered a 15% refund to keep the items. There is a reason their website does not have a location on it nor can you find one, and that because IT IS IN CHINA! Therefore, any return or exchange you may have, that is where it has to be sent and that is VERY EXPENSIVE! Never again! I will be posting this anywhere and everywhere I can and "hopefully" their business will be shut down! Stay Away!
We have stated the details clearly in our return policy.If you want full refund, please follow the instruction that we emailed you to arrange your return.
I have continued to shop with JFN because I like the quality of the sewing and THE BIG POCKETS.
One of the T-shirts I got was the first thing I would consider somewhat flawed. The V-neck point goes way too low and right under it there is a little pooch that sticks out (the shirts, not mine.) I am going to hand-sew the neck so it will not plunge as deeply and will sew up the pooch. I love the shorts so much I don't want to wear others I have from the past.
FIRST OF ALL IT TOOK FOREVER TO GET MY ORDER, 2ND OF ALL NOTHING LOOKS LIKE WHAT IS ON THIER WEBSITE AND THE QUALITY IS CRAP. THEIR SHOES ARE A JOKE. THE BIGGEST PURCHASE MISTAKE I HAVE EVER MADE AND I STILL WAITING ON ITEMS ORDERED.
Sorry for the inconvenience caused.We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
This is just junk and a waist of money. Out of 10 items ordered I got 6. Out the 6 I got nothing is wearable. Material is thin cheap and wrinkles at a touch. Will I never learn.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!