Very easy to navigate through the site, Great prices and great pictures. Was my first time shopping at this site. Sizes ran small, 2X which I usually wear, all the tops were too small.
Initially couldn't find checkout. Also, why are there no sizes for the tops I bought? I want them all in large. I don't want to return. I love your products and a good client.
Initially couldn't find checkout. Also, why are there no sizes for the tops I bought? I want them all in large. I don't want to return. I love your products and a good client.
Did not read the size chart so the capris were too small. Order was on time, nicely packaged and nice quality. Am hoping to return the two pair and have ordered them again only in the correct size.
First of all, the products are not good quality and the sizing is completely off. I ordered a 3XL in eight different tops and they all fit completely differently. They were either too small or too large, the sleeves were very long, the fabrics were really cheap. I had one top fit me well, and tried to return the rest. To make a very long story short, there were lots of exchanges in emails and the end result is that I couldn't return anything. Cheap products and a waste of $100. DON'T WASTE YOUR TIME AND MONEY!
Amazing! I ordered a fitted dress, it looks amazing for the price I paid, the service was great, I will definitely buy another one again, thanks to everyone who helped
I needed to return both items but the process sounded complicated and costly. I ended up just donating the two dresses to Goodwill. I won't be ordering from here again.
The first time I used this online boutique... everything was surprisingly cheap :) Judging from the reviews, I won't be disappointed. I will definitely buy here again.
I was very disappointed in the quality of the fabric. It looks very cheap. Also, it took me 4 weeks to receive my order, and there was no tracking information.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Website always super friendly with a great selection of clothing and fashions in a variety of sizes. They also have the funniest discounts on the net!
I have a positive experience with this website, I did not expect much but it is good, I asked for a windbreaker and it was fine, and a couple of blouses, one of them was brightly colored and I was afraid that the color would transfer when I washed but no, it did not
I agree with all BAD reviews about this Company. I order a Jacket and they sent me the ugliest garment I have seen in my life. I request the sticker to return it, and I sent it through USPS. I paid US $ 22.75 from my pocket for the return. It was on December 27,2017. Until now they have not returned my money from the Order. They have a robot that keeps answering that they have received nothing I returned. This Company is a real Scam. They are no more than thieves. PLEASE DO NOT BUY ANYTHING FROM FRAUDULENT COMPANY. Hope you listen my advice. Luz S Rodas
Only after we receive your return package INTACT successfully, can we refund you.
This is the first time that I buy clothes online, relatively fast delivery for being an international shipment, the clothes I ordered are of good quality.
Awesome designs of clothes and accessories. Very good customer service, shipping takes a bit and anxiety surpasses me, but delivery time is very good. Thank you.
The dresses that I buy on this website are in incredible colors for this season and I love each piece. I just received my package earlier and they were lovely.
This company sent me half of what I ordered, and what I did receive was utter rubbish.
The fabric was thin and not natural in fibres as claimed. Real scammers.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Beautiful clothes. Great prices. I ordered two pairs of ballet type shoes (red and blue). The red pair were way too small but the blue fit perfectly. I love them
I always want quick and thoughtful responses. They were very good with my query and responded immediately by email. The shirts I bought were beautiful too!
Products have arrived and I am happy with all of them. My experience, from, ordering, to shipping and follow up customer service have all been excellent.
Shipping is ridiculous! I realize now your quite far away from me. Not sure I'll order again, but we'll see. Maybe when I get my order I'll change my mind.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
Regarding the delivery time, you can learn more about our shipping policy here
https://www.justfashionnow.com/information/Delivery
As for shipping fee issue, shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).
So when your order amount is less than $109 you`ll be charged the shipping fee. Hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I bought 4 long skirts from this page and they are beautiful. Great quality and fit. Fast delivery service too. I recommend this company and will continue to buy them.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.