I wouldn't use this site again. The material was of poor quality.
Items came with NoraCora labels. One product still outstanding - supposed to be linen blend. I wait in trepidation
The delivery is taking forever. We are a month into the order and the final item is still not processed, much less shipped. Also, one t-shirt arrived and was not fully stitched. One sleeve had not been sewn at all. All items were the same size but the items varied in size by at least three sizes. Absolutely no quality control or consistency of sizing between items.
Never again.
Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the not fully stitched t-shirt so that we can verify the issue and offer a resolution.
In terms of size inconsistency, please note that each item has different sizing, and we provide a "Size Guide" with detailed product measurements on each product page. If the actual dimensions of the item you received are not the same as the ones stated on our size chart, please send us photos of the real item with size measurements for our check.
Upon checking, the last item was delivered successfully. If you wish to return any purchased items, please contact customer service to obtain a return label. Except for final sale items, purchases (excluding swimwear, bikinis, bags & accessories, lingerie, bras, and final sale items) can be returned within 30 days after delivery.
Again, we apologize for any inconvenience caused and hope that you will consider shopping with us again in the future.
If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW
Very straightforward online experience and a huge selection.
Your service was excellent but the quality of your goods are average. Your photographer is excellent as he brings out the best in the items you are selling but in actual fact the items are far below what you see. I would say you get what you pay for, nothing more. I hate giving you a not so good review but as communications and delivery go they were very good.
On March 16 I ordered some clothes, paid for expedited shipment. Was charged (via PayPal) immediately. Had to get my order in a week. As of April 1, it is still "being processed". Customer service phone is inaccessible. Sent them 2 emails, that were never answered. Highly doubt I'll EVER get my order.
We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.
I really like a lot of the clothing but the sizes are not consistent. I have one top fits me perfectly and its a XL and another is a XL and its WAY too big. Also the photo shots make the tops seem like they sparkle but you receive them and... not... its not what you see on line... then when you go to return them... i have to pay for shipping but then they offer me a discount where it doesnt make sense foe me to return but u still have to find a new home for these clothes... so its a hasstle. I'm happy/unhappy
I ordered a dress from Just Fashion Now and had to return it. It just wasn't my style. I was disappointed to find out how much the shipping costs, both to receive the dress and to return it. Combined, it cost me about $20. That was an expensive try-on! I did have the option to keep the dress and get back half my money, but it wouldn't be worth it to me if I didn't wear it.
My wife ordered a summer dress. Took 3+ weeks to arrive. Didn't realize that it was coming from China. Quality seemed OK, but too small. Just be aware that you're on the hook for return shipping and, and yes, it's going back to China. So, if your looking for a refund on a $30-$40 item, the return cost will nearly equal the item's cost. The seller knows this. Their solution is a 15% refund instead of a return. So she gets a dress that she can't wear and I get $5 back. Not my idea of a good retailer. So, it looks like this one is going to the local thrift shop. My advice is to avoid Facebook ads and stick to Amazon.
Probably isn't your fault but surfing through your site was so annoying as it kept cutting off! Error on this page kept coming up! I can't believe I finally did the order as it's taken ages!
Other than that you have a lovely selection! Was amazed by how quickly my orders came/ fast delivery / very satisfied thankyou
Problems with the site flashing on and off which is annoying but got there in the end!
Not good at all. Any of it. Puckering on neckline, cheap print on shirt and sub par fabric on another. Too expensive to ship back. Ads look wonderful. Reality is a different story. Also, sized for the Asian market,
I hope the merchandise is as good as it looks. Can't wait
1 loved the selection - needed more colour choices
2 easy to navigate shop appreciate sizing charts
3 order took long time to arrive almost a month.
4 overall quality seems good washed well fabric light and durable
Ordering a little confusing. Had to do it several times. Shipping is expensive. Most companies offer free shipping over? 50 or $60. Products look beautiful though.
I received part of my first order and so far I am pleased.
Ordering a little confusing. Had to do it several times. Shipping is expensive. Most companies offer free shipping over? 50 or $60. Products look beautiful though.
First time buying from outside the United States, l will not be able to give a better review until the items are delivered in 20 days. In my opinion that is too long to wait. I regret making this purchase already.
First time buying from outside the United States, l won't be able to give a better review under items are delivered in 20 days. In my opinion that is too long to wait
I had an excellent shopping experience with the team on this website, after my first order a long sleeve blouse, it was too big, they offered me a free replacement, which now fits me perfectly. Advice for future buyers: definitely buy a size higher than you need.
My first time using your site. Waiting to order more if sizes are true to chart! Had issues with lots of sights saying they have my size but when I get it, it's too small! Just making sure before blowing a lot of money on something I can't wear!
Thank you for your shopping.
Sizes of different items differ. There is the corresponding detailed measurements for the specific size in the product detailed. You could compare them with your measurements.
My first time using your site. Waiting to order more if sizes are true to chart! Had issues with lots of sights saying they have my size but when I get it, it's too small! Just making sure before blowing a lot of money on something I can't wear!
I have shopped on this website many times and never had any problems. I love the selection of products. We will continue to order from them, relatively fast shipping, incredible prices, and great clothing selections!
The checkout process here is very easy to use when purchasing an item online. If what I want is out of stock before shipping time, I can request a refund. Sometimes delivery times are faster than expected, even in a pandemic.
We bought some jackets with my sister on this website, they arrived very well. I always follow good offers and fashion tips! The best recommendations, especially when making a gift, save a lot of time
Love the unique fabrics and styles that are just my style. Important to check sizes on each product to get correct size, no consistent sizing.
High quality products and comfortable fits.
Great Deals!
Delivery can be very slow, but it's worth the wait.
Fun fabrics you don't see anywhere else. Can't wait for my first order to arrive.
They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!
I checked size charts and read reviews, etc before deciding to purchase. The clothes seemed well made but very thin material. However, the worst part was that nothing fir--it just didn't fit anywhere. Also, it did not fit my daughter or granddaughter. Then I discovered how problematic returns would be so I accepted $10.+ as a settlement.
Sorry that you are not satisfied with the size.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I did not travel the shopping site as well as I would have liked to ---I need to learn the site better.
Overview
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
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We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- Rayleigh, Essex, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for sharing your experience with us. We sincerely apologize that the quality of the materials did not meet your expectations. Your feedback is very important to us, and we will pass it on to our quality assurance team for review.
We apologize for any misunderstanding regarding the brand names and the inconvenience caused. As a clarification, the clothing brand may not always match our website name, as some items are marked with the designer's brand and others with the supplier's name. We appreciate your understanding of this matter.
Regarding the outstanding product, we encourage you to contact our customer service center directly at https://www.justfashionnow.com/contact-us and provide your order number. Our team would be happy to check on the status of this item and provide an update. We want to ensure that it reaches you promptly and meet your expectations.
We strive to provide products that meet our customers' satisfaction, and we regret that we fell short in this instance. If there’s anything else we can do to address your concerns, please don’t hesitate to contact us by email at support@justfashionnow.com. We will reply to you within 24 hours.
Best regards,
Ashley
JUSTFASHIONNOW