Incredible spot. I've purchased a few custom dresses here throughout the years that in spite of being years old, hold up like new. The client administration is marvelous, and the proprietor is constantly engaged with the network.
Everyone that wrote about them being a scam is CORRECT! I ordered 3 dresses July 20 and have not received them yet. Today is August 9. I always charge on a credit card so that it can be disputed without too much agony. I called and disputed the charges and they will be taking them off of my credit card. These people need to be shut down. I do not want anything they have, wish I had read the reviews before ordering. I will not be ordering anything from them ever.
These people are crooks! They sell cute looking clothing but when you receive them the fabric is inferior and sizing is not like clothing we have here in the US. Then when you want to return the items you give up that idea even though they advertise "fast and easy returns" because shipping back to them would cost a fortune. So they offer you a percentage refund like 25%. Really rediculous. They tell you to keep the items but you can't wear the items so they are only good for donations. I think companies like this should be banned from selling to people here who fall victim to their cute looking clothes.
They send clothes from China... if you need to return it you have to pay for your shipment. They have beautiful pictures, but not real... material of clothes is very bad... I will never use them again!
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our service and provide you the better shopping experience.
It seemed like it took a long time to get everything. One item I did not care for at all because it was very thin and cheap looking. The dress and capris and other tops were fine. Follow up with my questions were timely. Thanks for the great selection. Quick and easy. Lots of choices
I had a package that seemed to take a long time to get here and I usually get it a few days after placing the order. The tracking system was not updating so I could not track my package. I received a follow-up email saying what had happened and I received an apology even though it was not the fault of the online boutique, their service is absolutely amazing! I can't wait to buy my next item. A very happy customer.
First shopping on this site. Some confusion about discounts.
Order took a few weeks.
Clothing had to be ironed after washing and drying. Had creases from being in bags and in shipping. Weather hot may have been factor. Some items seemed smaller than others all stated same size. One item stated denim but i would have called in chambry was lighter weight than denim. This one was smaller than other selections. I gave it away.
Great clothes at an amazing price. One must grab their items before they sell out but there are some of the cutest clothes on this website. The shipping is pretty quick for the distance it travels and its so much fun once the package arrives and you have al these cute stylish clothes. The clothes are well made and fit very well. Its fun to shop on JustFashionNow as there are always new styles being added and the clothes ar offered in all sizes so this store is perfect for anyone who wants good quality clothes for a fraction of the cost. The customer service is one of the best as well. They go out of their way to help you and make sure you are happy with everything in your order. I highly commend JustFashionNow to everyone!
Ive had a good experience shopping at JstFashionNow.com. Great prices on ladies clothes I see. I cant wait to receive my tops and dress. I'm very optimistic that these will be fine, nice clothes. What is shown is beautiful and i wish i had a use for half of it!. I'm ignoring the reviews for now which have many negative comments regarding the quality of the clothes and the non-responsiveness of Customer Service.
Interesting website. Items have been photo'd very nicely. Just wish they would show waistlines and the backs' of items: ie: blouses, dresses, etc. Otherwise very easy to follow. Website is clean.
Had a difficult time having to send back product and am still waiting for money return after sending product back.
Interesting website. Items have been photo'd very nicely. Just wish they would show waistlines and the backs' of items: ie: blouses, dresses, etc. Otherwise very easy to follow.
Overall, the product received was equal to the price. However, there is discrepancy with sizing. Ordered two tunics in the same size. One fit perfectly, the other is too small.
Shipping took far longer than I expected. One item said it shipped, but I received the other item first. After texting, received the other item
Not totally displeased, but probably won't shop here again.
Email that arrived this am said to use APP20 to get discount, and then it said it was not available.
I found the website easy to navigate but the pictures weren't the same as the colours and fabrics received. Tunic style tops were body hugging snug instead of loose and flowing. And a golden yellow in an art print arrived in almost a fluorescent yellow that doesn't flatter my pale skin. Sizing was definitely off for plus sizing.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I found the website easy to navigate and I was pleased to find my sizes in stock and the variety of beautiful clothing.
Hi,
I ordered items from this online shop, which turned out to look completely different than the photo online. It took them more than a week to provide me with a return label. Today, 2 months after I returned the items, they sent the clothes back to me and I still haven't received a refund.
This company is a big scam and out to rip Australians off - do not order from them!
Can you tell us the order number so that we can check it?
The ad that lured me in showed this item for $29.99 with free shipping and then if I gave my e-mail or phone # I'd get a 50% discount on 1st order... when I went to the website to purchase this particular item the item listed at $31.99 and I got a 15% discount applied for $4.79 and then an added shipping cost of $10.99 so to say the least I feel like I was "lured" into this purchase by false advertising which being low on cash I wasn't expecting to pay $38.19 for an item that was 50% off $29.99 with free shipping
I’m sorry you feel that way. Our apologies for any inconvenience this may have caused.
Please note the price in the advertising you mentioned may be a flash sale price, it goes back to the normal price when the promotion is expired.
I believe there is some misunderstanding.The promo code you mean is a lotto code and the actual discount is random from 15%-50%OFF, and we use "UP TO 50% OFF" as our slogan to explain.
Hope you can win big discounts next time~
Shipping cost of your order depends on the shipping distance and weight of the packages. We now offer free shipping service on orders over $109 USD (after discount and except for pre sale items and final sale items).
Upon checking, the amount of this order has not reached the free shipping threshold yet. Thank you for your understanding.
If you have any problems, feel free to contact us via email or online chat
I liked everything I received. The shipment took awhile but that was to be expected. The prices were very good for the items received. The styles are very cute. I especially like the white leggings as they are SO comfortable and attractive. The adorable tennis shoes. (which attracted me to the website in the first place) were a little too big so I gave them to my sister-in-law and she loves them.
I was hesitant about ordering at first. I expected super long ship times and poor quality merchandise. I was very pleasantly surprised that it only took a couple of weeks to recieve my order and everything (so far) appears to be well made. I will be ordering again. I WOULD like to see more CUTE styles in larger plus (US) sized clothing options. Plus size clothing doesn't need to look like circus tents. Big girls like to look and feel pretty too!
Would like to see some larger plus sized clothing options
I thought the shopping was going to be great and was so looking forward to receiving the parcel. I haven't shopped for clothes online before but the pictures from JustFashion were very tempting and great value. I bought three tops, one skirt, one dress and earrings. Two tops were just awful both in fit and quality. Went right into the rag bag, the same with the dress. All items I bought were the same size but the dress too tight, two tops way too big and two tops ok. The earrings arrived with a piece broken off. So no, I won't be buying on line again and because we live in New Zealand it is not worth the postage to return.
I love the cute style of the clothes here! I have been shopping at this online boutique for over 3 years and it is my go-to site if I want to find something nice to wear. I love it because the more I buy, the more discounts I will get for future purchases. It's always a little surprise to see a discounted total :)
I was looking for a shoe for my daughter for her wedding. Her feet hurt in flats, so this looked like it would be a good choice. The shoes arrived and they fit, but the insole was so hard, like walking on pavement. I ended up giving them to Goodwill. I ordered a light green top after this experience and it was beautiful, so I plan to order again, just not shoes.
I was looking for a shoe for my daughter for her wedding. Her feet hurt in flats, so this looked like it would be a good choice.
Nice clothes to chose from. Size doesn't always come close to indicated chart, depending on material and manufacturer. I tried to return 2 items cause they didn't fit. The representative told me the return charge cost for me would be more than the cost of the items I wanted to return. She offered an approximate refund of 1/3 of the original cost. Based on my options the representative suggested I took the 1/3 refund. For that reason I will no longer place any orders.
3 Nice items that fit well, good material. 1 t shirt was too big. Capri pants to big. Materials to thin for pants. I requested to get an authorization code to return the 2 items. I did not get a code. I called and was told that it would be expensive to return the items. So they offered me a 35% credit. For the reason of the hassle and expense to return items I would not buy from JustFashionNow again.
Received in timely manner. Both items I ordered were described as SWEATSHIRTS BUT ARE NOT! They are both very flimsy. The one was on sale for $4.99 so I'll live with that. But the other cost $14.98 and is very flimsy, thin. Anything but sweatshirt material of any kind.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.