business logo of JustFashionNow

JustFashionNow

How would you rate JustFashionNow?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow GIANCARLA R.
Unfollow GIANCARLA R.
Send Message
Share Review
Report Review

Convenient shopping
August 3, 2020

I enjoy viewing this website with a cup. There is a wide variety of clothing for all sizes and in current fashion. The products are almost always of very high quality and a great fit. There are never problems with returns if the products are not suitable. I like the click and pick option at the local post office, as well as home delivery.

Date of experience: August 3, 2020
Washington
1 review
0 helpful votes
Follow Cora A.
Unfollow Cora A.
Send Message
Share Review
Report Review

Beautiful dress!
July 29, 2020

I bought this dress in an Extra Small for my daughters' prom... It was too small, so I asked for a second to fit, It was then that I realized they had a "swap-only" policy after having bought both identical dresses. Luckily the customer service was so helpful and forthcoming that they helped me solve my problem and got a refund. I am very, very satisfied with my purchase and with this company! Small size looks great!

Date of experience: July 29, 2020
GB
1 review
0 helpful votes
Follow ittay j.
Unfollow ittay j.
Send Message
Share Review
Report Review

Excellent boutique!
January 5, 2021

The website was very easy to use and there were sizes available which at this time with COVID is hard to come by. Quality clothing with a large variety available at an extremely good price. I will definitely order from this site again.

Date of experience: December 6, 2020
Pennsylvania
3 reviews
0 helpful votes
Follow Linda G.
Unfollow Linda G.
Send Message
Share Review
Report Review

The stated sweater was more like a jersey
April 1, 2021
Updated review

The page I was on offered me free shipping. Now that I checked out it charged me shipping, 13.00 is too much for shipping and I will not order again with this amount of shipping. Received the top which was too big on the top compared to the bottom. Very cheaply made and colors looked a lot duller than on the picture. Would of returned it but had no invoice.

Date of experience: April 1, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.


The page I was on offered me free shipping
March 8, 2021
Previous review

The page I was on offered me free shipping. Now that I checked out it charged me shipping, 13.00 is too much for shipping and I will not order again with this amount of shipping.

Date of experience: March 8, 2021
France
1 review
1 helpful vote
Follow Elizabeth M.
Unfollow Elizabeth M.
Send Message
Share Review
Report Review

No comunication
April 16, 2019

I ordered a dress on the 13 march 2019 and was informed after they had banked my cheque that it was out of stock. Fine. But it is now 16 April and despite numerous emails sent asking for an update on my order I have had NO communication from them. I am really annoyed,'cause having read all the bad reviews I wasn't wiser to the fact that they seem to be scammers!

Date of experience: April 16, 2019
Justfashion N. JustFashionNow Rep
over a year old

Could you please tell us your order number so that we can check it for you?

Canada
1 review
7 helpful votes
Follow Bev C.
Unfollow Bev C.
Send Message
Share Review
Report Review

Absolutely... one of the worst companies online to order from. Products are cheap, they take forever to get back to you if you want to return and then all get it is them telling you you are out of your return window. Disgusting! I wish I'd have read the reviews before ever ordering from them... total nightmare, now I'm out of pocket with a cheap piece of rubbish.

Date of experience: April 22, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Colorado
1 review
6 helpful votes
Follow Johna R.
Unfollow Johna R.
Send Message
Share Review
Report Review

Ordered 3 things. The sizing is bizarre and the summer linen dress I ordered was huge. Took forever to get the items and I have not received one blouse I ordered over a month ago. The other blouse did not look at like the photos. These clothes are all made in China and my one order was shipped from Dubai. I have never clicked on an ad like this and placed and order and I wont again. Do not waste your money on this scam company.

Date of experience: May 4, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

California
1 review
0 helpful votes
Follow Abigail J.
Unfollow Abigail J.
Send Message
Share Review
Report Review

White Jacket
October 31, 2023
Updated review

This white jacket is perfect for our climate... light weight and no lining makes for a great option
To wear on a cool day or at night when out for dinner. The pattern gives it a dressier look than
If it was plain.

Date of experience: October 31, 2023

Easy to order!
September 8, 2023
Previous review

Easy to order!

Date of experience: September 8, 2023

Beautiful Blouse
July 2, 2023
Previous review

It was very easy to place my order and receive confirmation. Blouse looks just like the picture and
Am excited to wear it for the first time.

Date of experience: July 2, 2023
Nebraska
1 review
0 helpful votes
Follow Alice Q.
Unfollow Alice Q.
Send Message
Share Review
Report Review

Prices are attractive - Pay attention to the sizing options.
June 15, 2022
Updated review

1. Only 1 of these items actually fit. They are all labeled as Large - however, the large should be labeled Medium. Either that, or tell people to go up a size when ordering. I am keeping these as I have a daughter that they will fit. 2. Delivery took several weeks. No every company can be as fast as Amazon, but I expected a faster delivery.

Date of experience: June 15, 2022

Great prices
May 13, 2022
Previous review

Great prices. First time I have ordered from this website. Hoping everything fits as described in size charts.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
Follow Cath H.
Unfollow Cath H.
Send Message
Share Review
Report Review

Items were of poor quality
March 6, 2022

One of the Items received was not as pictured on the ad and so ugly I won't wear it. Sizing on the 2nd item was way too big. When I requested a return shipping label I received notice that they'd give me a fraction of what I paid refund, but if I actually returned had to be returned to China and would probably not make it within time frame required for return service which is 30 days. Then refund would take 'months' to receive, their words.

Date of experience: March 6, 2022
New Jersey
1 review
11 helpful votes
Follow Maria M.
Unfollow Maria M.
Send Message
Share Review
Report Review

Shysters!
March 16, 2018

You know when those offers pop on your feed and you find some little boot you like? Then, against your better judgement you decide to purchase those boots. Well I just want to warn you about Justfashionnow. Their product came from China and took practically 2 months to get to me. Once received I tried to return them and low and behold, they say that I am over the date of return. Back and forth through emails and they are standing their ground. It wasnt a lot of money at all but I am calling them out on principle. I really hate companies like this. Make sure you dont order from Justfashionnow and double check that your product is already in the states. Looking at reviews, I am not the first person this has happened to. Rant over!

Date of experience: March 16, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for all the inconvenience caused. If there is any problem, pls Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you and take care of it for you ASAP.

GB
1 review
0 helpful votes
Follow IDONNA W.
Unfollow IDONNA W.
Send Message
Share Review
Report Review

I had an order that seemed to take a long time to arrive here and I usually receive it within a few days of placing the order. The tracking system was not updating so I could not track my package. I spoke on the live chat that they were very friendly, helpful, and efficient. I also received a follow-up email saying what had happened and I received an apology even though it wasn't the boutique's fault, their service is absolutely amazing! I can't wait to buy my next item. A very happy customer with this website!

Date of experience: October 21, 2020
Oregon
1 review
2 helpful votes
Follow Jane S.
Unfollow Jane S.
Send Message
Share Review
Report Review

I bought a pair of shoes that took about 2 1/2 months to get. When they finally arrived, one of the straps on the back is aobut an inch longer than the other so I can't ever wear them. I don't get my mail every day out of my box so when I submitted for the return they said it had been too long since I got them and they won't take them back. I can understand if someone just doesn't like them but when they are obviously made wrong they should take them back and make it right. They lost me as a customer forever and I will tell everyone I can not to order from them. Bad decision on their part if you ask me...

Date of experience: July 15, 2018
Justfashion N. JustFashionNow Rep
over a year old

JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Michigan
1 review
0 helpful votes
Follow joanne b.
Unfollow joanne b.
Send Message
Share Review
Report Review

That's what their clothes look like when received... like they'd been ripped out of a sheet! No finished edges, simple cutouts of material with no real styling. These five shirts I ordered aren't even WalMart quality and aren't even Good Will worthy! The worst workmanship I've ever received from a mail order company. I'm very disappointed... I've wasted >$80 on shirts I'd planned to give as gifts, but I'm embarrassed to to even give these to a homeless person! The items I received are a total Chinese rip-off!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Arizona
1 review
1 helpful vote
Follow Donna B.
Unfollow Donna B.
Send Message
Share Review
Report Review

Disappointed
September 3, 2021
Updated review

Disappointed with the very long wait for delivery plus when I received it nothing fit and the return policy is terrible a d I had to pay for return postage
I pray that they will refund my $73 that they were going to give me $7 to keep merchandise and no refund. Who does business like that.

Date of experience: August 4, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Great choices
July 5, 2021
Previous review

Great choices

Date of experience: July 5, 2021
Australia
1 review
0 helpful votes
Follow Isabella O.
Unfollow Isabella O.
Send Message
Share Review
Report Review

I am very dissatisfied with the company's lack of communication and caring. They are very happy to take your order but not happy to communicate when your order doesn't arrive.

The tracking information when you finally negotiate the not user friendly system is disgusting. It says my order has been returned, but it never arrived in Australia.

Date of experience: April 17, 2023
Montana
1 review
0 helpful votes
Follow Rach M.
Unfollow Rach M.
Send Message
Share Review
Report Review

Just Fashion
July 29, 2022
Updated review

The way things are shipped, they never come all together. I'm still waiting for clothes that I ordered in July 2022. They say they have been shipped, but haven't received them. Some of the clothes are really cheaply made. It's frustrating when they take your money really fast, but the products take for ever to show up.

Date of experience: July 29, 2022

Good shopping experience
July 29, 2022
Previous review

Good shopping experience

Date of experience: July 29, 2022
Canada
1 review
0 helpful votes
Follow Casandra L.
Unfollow Casandra L.
Send Message
Share Review
Report Review

AWESOME
August 1, 2020

A girl at this online boutique was amazing with the quick response to a question I had about my order. My emails were received and responded very quickly, which was fantastic! Concern about an item was adequately addressed and I was extremely pleased with the way it was handled. Love this page even more now! Again, AWESOME!

Date of experience: July 31, 2020
California
1 review
0 helpful votes
Follow Judit K.
Unfollow Judit K.
Send Message
Share Review
Report Review

This has always been my option to buy my work clothes quickly and easily, since I like to dress a little differently. Whenever I have had issues with my order, they always respond in a timely manner and are happy to help. I am a happy customer for the last 2 years of this online boutique :)

Date of experience: February 25, 2021
Michigan
1 review
0 helpful votes
Follow Jean B.
Unfollow Jean B.
Send Message
Share Review
Report Review

I love shopping on this site
November 15, 2022
Updated review

Thank you! My order came as expected and my order was delivered on time. Even though I need to return a couple items, it was not the fault of the products, I just didn't like what they looked like on me. They are great about returns and I visit their site frequently to see the new stuff!

Date of experience: November 15, 2022

Thank you!
October 11, 2022
Previous review

Thank you!

Date of experience: October 11, 2022

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

Instant Feedback

122,843 reviews
+347