Website works fine, except it was very difficult to find any information on the return policy. I am disappointed in the shirt as the sleeves are too large for a "small" size and the shirt is longer in length than I would like. Mostly the sleeves make the shirt unflattering. Make me hesitant to order another product
I have been a client for more than 3 years and the clothes on this website increase my confidence, yes, I am chubby, but I also have curves and its pieces hug my body, which I love. They break the stereotype of having baggy clothes for my body type by having items that make me feel sexy.
High quality products at affordable prices. I bought a matching shirt and skirt on this website for an event that I was invited to. Both the top and the skirt have a very soft feel (the skirt feels like silk) and it fits me well. I had to wash the skirt because a glass of wine splashed my skirt that night and it still looks new after washing. Very happy to find this website, you could not find the same quality product for the same price anywhere else on the internet. Shipping was also fast, I received the product 2 weeks after ordering.
I ordered 3 items in August-received 2 after 4 weeks and still don't have the 3rd item. Product #******* ladies pants. Of the 2 items I received 1 fit nicely but the other (a sweatshirt) was fine in neck & sleeves but very tight from breast down. I'm usually a small or medium size 8. I emailed the customer service but did not get a response.
Great variety of items and easy site navigation
Incredible prices for many clothes that are not very available or accessible in the mall near my house. Website easy to navigate, and always had amazing prices and offers. It was the first time that I ordered and they have so many beautiful things that adapt to the taste of many girls.
Dress way too big. Return directions looped around without allowing return information. Finally, was offered 50% cash refund if I didn't return dress. Very frustrating experiencce! Will not do business with them again.
I looked at many different types of boots from many different online stores and websites. The quality of the boots in this store was instantly apparent when I saw it. Shopping with this website is a very satisfying experience for me. And my boots are absolutely beautiful! I will definitely order again.
The dress I ordered was too small. I didn't check your size measurements and wasn't aware that your sizes are not standard U.S. sizes. I will donate it to a resale shop at my library rather than hassle with a return, but I won't re-order with you. Please delete me from your email database.
Easy to order, I hope the quality will be good.
If they can, this place is selling them! The fabric was of the cheapest quality ever. I returned items at a loss, I didn't mind. I wasn't going to keep the garbage they're selling. Pay a few dollars more and get something that looks normal. All pieces ordered were horrendously sized and again the fabric (can't describe it) was fake. That's how it felt and looked.
In this website there is a lot of variety and beautiful clothes. The online support service is very friendly and I am very happy shopping here. One of my orders arrived after 13 days, the other arrived in less than 10 days, but it says 15-25 business days, so I was warned.
Very well! They are fast with shipping, the clothes are very good and good quality. Just be careful with the sizes, if you are rather size 40 always wear an XL, but it will be small. Luckily I already have it and have never needed to return anything in this online boutique!
This has always been my option when buying clothes on the internet. This online boutique is reliable and fast in its shipments. All clothes I have received so far have been better than I expected, the service they provide has left me no complaints. I definitely love ordering my clothes from here!
We were very disappointed when we received their product. What we saw on the website looked very nice. The cat depicted looked realistic and very cute. The fleece material looked warm. What we received, on the other hand, was embarrassingly bad. The fleece is of low quality. And the cat? Probably something a child made for a school project. Please compare the photos. They should really use photos of their products on their web page instead of something they are hoping to make. Sorry for a bad review. We will not shop here again.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
In order to better help with your issue, could you please provide your order number for checking?
I love the designs. I do wish i could trust this site. Since you offered a measly 15% to NOT return the shirts that didn't fit, or be charged more than i paid for them to be returned, i feel this site cannot be trusted & I'll never buy from here again!
The shirts I ordered are lovely. I can't wait to see them, and I hope they fit since they will fit well in my wardrobe
Easy ordering, took three weeks to arrive and it was almost one by one. Nothing fit correctly, fabric was cheap. The Refund offer I was not satisfied with. Yes I got taken advantage of! Don't do it unless you like cheap fabric and terrible fit. Size chart is not accurate at all.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Easy ordering, took three weeks to arrive and it was almost one by one. Nothing fit correctly, fabric was cheap. The Refund offer I was not satisfied with. Yes I got taken advantage of! Don't do it unless you like cheap fabric and terrible fit. Size chart is not accurate at all.
Don't believe anything you see online. The clothes I received were of low quality, made with synthetic cheap fabric. The sandal was a joke, and I don't even know how to describe its looks compared to what they were advertising online. They grab online pictures from famous brands and try to replicate them—all made by what I can only imagine being slave laborers in some underground facility.
I purchased 4 or 5 dresses and a sandal. I donated every single piece to Goodwill.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. We will try our best to improve our product quality and provide you the better shopping experience.
Fabric is horrible nylon/polyester not cotton as in photos not even close & have to ship back China! Do not ever order you will be dissappointed! Stick with Big store you know! And in USD!
Tanya Calgary, Canada
Sorry for this inconvenience. Please check product's detail page to find out material information before shopping. Don't hesitate to contact us by email or chat if you have got any before sales question.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
1 out of four items, not available, one of three items, size of final product, no were near the size ordered, return/Exchange policy, a $#*!in joke. Don't use this site. Go to top Shop! Or primark. Better Deals
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
First time ordering from JustFashionNow. Nice product, and easy order placing. Only complaint is product ran too small, can't wear it (and its my usual size for all other clothing I have in my closet and am wearing).
The store's website was easy enough to navigate, nothing was difficult at all!
There are so many clothing options that I couldn't choose! I am very satisfied
The quality is amazing as always, I especially love her dresses!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.