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JustFashionNow

How would you rate JustFashionNow?
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California
3 reviews
0 helpful votes
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Bait and Switch from China
August 25, 2023
Updated review

The pictures were not even close to the real dress, unless they shipped the wrong thing. The pants are labeled with tags that say cotton and linen, but they are cheap polyester. The promised follow-up email with tracking number never came. Items shipped from China. A month's worth of disappointment. Use Temu, at least they're cheap.

Date of experience: July 26, 2023
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Thank you for your feedback. We apologize for any confusion or dissatisfaction you may have experienced with your order.

Regarding the promised follow-up email with tracking information, we apologize for any delay in communication and will work towards improving our customer service in that regard. Usually, after we have shipped an order, customers will receive an email notification with shipping information. If you have not received this email, we also recommend checking your email spam folder.

We also apologize for any discrepancies between the product images on our website and the actual product received, as well as any issues with the materials used in the pants. We take all customer complaints seriously and are committed to continually improving the quality of our products and services.

If you would like to return the items for a refund, please contact us at support@justfashionnow.com or chat with us online. We will process this matter as soon as possible and provide you with the best solution.

Best regards,
Jules
JUSTFASHIONNOW


Looks like well made stuff
June 22, 2023
Previous review

Looks like well made stuff. Fingers crossed.

Date of experience: June 22, 2023
GB
1 review
9 helpful votes
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Total scammers
December 18, 2017

Sorry can't believe these positive reviews. Suspect they are from the company themselves. Returned a coat I ordered, which came at least three sizes smaller than it should be and of terrible nylon feeling fabric. Had two calls from China at 3 am 21 days ago saying they had received the item, now the company is saying the return was not received! Despite sending proof of postage and screenshot of calls I am getting nowhere. DO NOT TOUCH THEM.

Date of experience: December 18, 2017
Justfashion N. JustFashionNow Rep
over a year old

Sorry to hear that. Please note we will refund as long as return is well received.

France
1 review
0 helpful votes
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Good idea!
March 27, 2020

I'm already a fan of this boutique, but I recently ordered some shoes for them. When they arrived, they were packed in a packet-shaped bag that had a handle. Making it super easy to take home from work. Since I had ordered a pair of shoes, shoe boxes are always difficult to carry, but their packaging made it easy to carry. Good idea!

Date of experience: March 26, 2020
Arizona
2 reviews
6 helpful votes
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This is a SCAM
June 21, 2019

This is a Chinese company that rips off reputable companies clothes the material is crap as well as the workmanship. Their sizes are a joke. The clothes I received smelled horribly. I spent $100 on four items and got $11.00 back from the company. They run out the clock on returns with their nonsense. Sad - this company should be put out of business.

Date of experience: June 21, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Wisconsin
1 review
0 helpful votes
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Did not acknowledge my problem
December 24, 2021
Updated review

My tights were too big and I sent a message as to how I could return them for the small size, and never received any information on my problem. I have not worn them, waiting for a return message from you.
I like your clothes but am not satisfied with your customer service department. I should have received some kind of acknowledgement back.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

As we checked, we have replied your email before, please check the spam.

And we have issued the full refund on November, 20th, pls check your account.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com


Great prices, beautiful clothes
October 23, 2021
Previous review

Great prices, beautiful clothes

Date of experience: October 23, 2021
Canada
2 reviews
0 helpful votes
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Good quality and excellent price
February 28, 2023
Updated review

I have purchased a few things now from just for fashion, and they have all arrived, fit according to the size chart and are indeed a very good quality for the price that is advertised. Always happiest when I actually receive the parcel

Date of experience: February 28, 2023

Lt will be best to delay the shopping experience until...
February 22, 2023
Previous review

Lt will be best to delay the shopping experience until I receive my package

Date of experience: February 22, 2023

Will see if this arrives
January 25, 2023
Previous review

Will see if this arrives

Date of experience: January 25, 2023

Will see if it arrives..
January 25, 2023
Previous review

Will see if it arrives. Then comment

Date of experience: January 25, 2023

If the package actually gets here I will be very pleased
January 19, 2023
Previous review

If the package actually gets here I will be very pleased.

Date of experience: January 19, 2023
Indiana
1 review
1 helpful vote
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I bought a pair of wonderful nude pumps to wear on one special occasion. The quality of the shoes is awesome, they appear just like a image on the website. The package arrived in four-five days, but I was waiting passionately, Fully satisfied with the product.

Date of experience: February 3, 2018
Sweden
1 review
0 helpful votes
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I really like the speed to send the clothes from this online boutique, as well as the changes (when I received the wrong size), but overall it was very good. Also, I support this online clothing store by having a wide variety of sizes and styles.

Date of experience: August 23, 2020
Georgia
1 review
0 helpful votes
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The best store online!
October 17, 2020

The best store online! I love shopping on the internet with this website. They have the most beautiful clothes and they have really good prices. Shipping is almost always fast and every time I contact their customer service by email, they are very friendly and helpful

Date of experience: October 17, 2020
Switzerland
1 review
0 helpful votes
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Super fast delivery
March 19, 2020

Super fast delivery and makes the ordering process really simple. I love that you can exchange or return items if they don't fit well and get the new stuff surprisingly fast. I love that they have a variety of styles and sizes to suit all tastes.

Date of experience: March 18, 2020
GB
1 review
1 helpful vote
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Just SCAM now
September 4, 2018

You will regret buying anything from them. Take your £30 and use it at ASOS or somewhere that you trust. I wish I had read reviews before buying. It too a month to post the product. I emailed them and asked them to cancel the order and refund me. Three days later they shipped the product and told me I'd have to post it back to China at my own expense if I wanted a refund. The dress looked like a piece of c**p. I'm demanding a refund but the people I'm dealing with are slime who write things like pls' and start their emails with hi'... don't do it!

Date of experience: September 4, 2018
Minnesota
1 review
0 helpful votes
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Took a long time
February 20, 2023

I would like to see more details of the product.
This week ( March 15) I received the last if my order placed end of January. So took a long time to get everything. The products are of a really good quality. It was worth the wait!

Date of experience: January 21, 2023
GB
1 review
0 helpful votes
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Total Rip Off
May 31, 2020

Clothes don't resemble the photos. Cheap copies and badly sized. Tried to login to get information about how to return goods and it didn't recognise my email address even though it has sent me numerous emails to the same email address. Stay clear. Wasted over £100.

Date of experience: May 31, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry that you're not satisfied with the item(s). Could you pls tell us your order number and we will check it for you?

Greece
1 review
0 helpful votes
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I liked it
August 26, 2020

Elastic waist skirt, fits easily. It's very comfortable. Short above the knee. It is fabric looks quality with fall. Perfect size: I ordered S and very well. The blue is like the website photo, dark and a little bit bright. I liked it.

Date of experience: August 25, 2020
California
1 review
0 helpful votes
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Excellent company.
May 10, 2021

I have been buying clothes on the internet a lot for a long time. I really find it a bit addictive. This is a reliable website. They communicate well the expected shipment and arrival, with good quality and reasonable business most of the time. Thank you

Date of experience: April 10, 2021
Alabama
2 reviews
0 helpful votes
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Confusion over Order led to Double Charge and Purchase
July 1, 2021
Updated review

Thought I had already ordered this, but did not want to miss out on these beautiful tops, so when
I did not receive confirmation request, I reordered. Now I have 2 of each tops and one set the front was not finished off.

Date of experience: June 1, 2021
aff j. JustFashionNow Rep
over a year old

We apologize that you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will try our best to improving our products and services.


Thought I had already ordered this, but did not want...
April 28, 2021
Previous review

Thought I had already ordered this, but did not want to miss out on these beautiful tops...

Date of experience: April 28, 2021
Canada
1 review
0 helpful votes
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I like this boutique, they have a lot of clothes, beautiful designs and accessories to choose from. I bought some shirts and I love it. Good customer service too, I didn't have any issues, but I got a confirmation email on my order.

Date of experience: December 8, 2021
France
1 review
4 helpful votes
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0 star!
October 4, 2018

I agree with every bad comment. I ordered shoes they sent wrong size, and refuse to reimburse. I have to pay for returning items back and it is far too expensive...
I have lost my money and regret I did not read the reviews before ordering...

Date of experience: October 4, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Alabama
1 review
1 helpful vote
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WORST CHOICE EVER!
April 26, 2019

DO NOT waste your money! This site is a scam and joke! I hate that I wasted $117 on junk. The material and patterns are nothing like pictured. The ads need to be banned!
I do not want to give even one star.

Date of experience: April 26, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Czechia
1 review
0 helpful votes
Follow Lorelei A.
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I have ordered several times and have been satisfied with the products. This time the blouse that came to me didn't fit. They responded immediately and resolved quickly. That was more than pleasant saving me a trip to the post office. Good people in this company.

Date of experience: February 28, 2020

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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