LightInTheBox

According to light in the box contract, you must file a claim in order to return anything. Get a China address and pay for the return. I refused the package, due to the product not being delivered when expected (Halloween costume). It was then shipped to the address on the package without being opened. No refund and my credit card company said it's in their contract that you must follow the ridiculous return policy procedures.

This website steals all your information illegally just by visiting it and makes you a member without even asking. When I ask them to delete my membership and unsubscribe me from numerous spam mails that they send me everyday, they tell me something is wrong and they can't delete my account or unsubscribe me. Consider what kind of terrible surprises you may experience in case you purchase something.

Ordered a men's shirt from Lightinthebox. My size is large and so I ordered extra large to be safe. When I tried the shirt on I could not do the buttons up. It was way too small for an extra large shirt. I tried to return it and received an email from Lisa Sandoval advising that I would have to return the shirt to China and the cost of postage to do this is very expensive. She offered a "partial refund" for the inconvenience and without having to return the shirt. We accepted this offer but no partial refund has been forthcoming and Lina has gone AWOL. She doesn't respond to several emails and I am very dissatisfied with this company. Very poor business practices and not trustworthy. DO NOT DO BUSINESS WITH THEM OR TRUST LINA SANDOVAL'S PROMISES.

Terrible the dress did not fit. I mean it was a horrible fit, lopsided and the sleeves were WAY too tight. I weigh 140 and I am 5'6". And they only offered a 15% refund... PLUS the order took about 4.5 weeks to arrive. Worse looking dress and fit ever. Plus I could not even zip it up.

I was willing to do 85% but no longer... I want to sue them for such bad service and return policy.

This package was just as expected, and the parts fit my GoPro Hero as though they were made by GoPro themselves. The tripod was a bit smaller than I thought, however that will just allow it to fit in smaller places. The clips are very strong and should hold through any jostling around. The head and body gear seem very good as well, however I haven't tried them on yet.

So in a nutshell, this is a good package for the money, especially if you don't have any GoPro mounts to work with, which I didn't.

After posting the review below, I was contacted by Customer Service who advised they can address my issue with the cycling top.
So I have adjusted my overall rating to reflect my thanks for their timely response.
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I purchased a cycling top as a gift.
It turned out to be too small, because the sizing information was wrong.
The size chosen, (which normally fits my partner), has been used to purchase clothes from other clothing companies.
When I contacted the company, they told me it is too difficult to return as it has to be sent to China, at my cost.
Instead they suggested I buy another top in a larger size for a slightly cheaper cost.
NEVER AGAIN