LightInTheBox

Hello, I won a dress from the Valentine giveaway. The dress I chose could not be altered to my height (156cm tall), so I asked if I could choose another dress. I could, but only one from the competition. So I chose the only dress that was not long.
It took a few tries to get the people on Facebook to understand my sizes (I included the graph from the ordering process and gave my measurements accordingly). After noting my sizes, I had to choose a color, wich was not an easy thing to do, because there was only one color pictured where the model wore the dress.

Upon arrival, I was stunned by the color, glad I chose it. The dress was not made out of crappy quality fabric (no idea if it is high quality, no knowledge of that).
BUT: even though they knew my body length, the dress was about 20cm too high for me. Luckily I have a handy grandmother who had a solution at hand. But this was a bummer for me.

It would suit this company right to (on Facebook) pay better attention to prior had conversations.

I never received my order never got a phone call never signed anything. But I get a notification my package has been delivered. But it wasn't thanks for ruing Christmas.

I have bought a lot from them. First 2 times they have returned additional customs fees to me but on last 5 orders they have erased my orders on my account so that I can't open a ticket, can't send DHL's bills for them to return the money because I have payed that option, I have received 10 items that doesn't look anything like the items bought (advertized) - instead of jacket I have received a blouse of terrible material that look like that jacket in some way, instead of white winter coat I have received a hoodie, etc. When I somehow find a way to send bills to them and ask why they have erased orders from my account, they have just closed a ticket and you can't do anything! Also, you don't have an option to delete your account. Not to mention that packing is terrible, everything is stuffed together and shoes, bags, hats after you pull them out you can't return the shape on them again... it stays squashed.
I was pleased at first to find another good site to order stuff but after all that has happend, I have a bitter taste in my mouth and hope that my review will prevent them to cheat and rob other people!

Never again will buy something from LITB. Poor quality and clothes was in big ziplock bags. What a waste. The clothes didn't look like nothing on the website page. NEVER AGAIN!

This company traffics in garments with violent rhetoric marketed to the traitors afflicting the USA. Obviously owned by trump trash who want to destroy our democracy. They deserve bankruptcy, at the very least.

UPDATE> ALL WAS GONE NICE
Hello. I would like to worn people from buy in shop LIGHTINTHEBOX.COM. THEY ARE SCAMERS. I BOUGHT OVER 2 MONTHS AGO POWERBANK. After 2 months I still not reveived my package. I write to Staff about this problem. This 2 months is enought to received package. I don't won't to wait more for it, so I write to staff lightinthebox. They write me message:

"We kindly ask you to wait until 6 months from sending the package. 99% of our packages arrive in that time. "

For me is not acceptable. I must open dispute in PayPal. THEY ARE SCAMERS!!!!!!
AVOID THIS SHOP!!!

I had ordered a dress as a gift. When the dress arrived, it wasn't the same as in the picture. The colors were "muddy" compared to the vibrant colors in the picture. Also, the dress was of poor-quality material and ill-fitting.
I requested returning the dress and asked for a full refund. LightInTheBox insisted to get any refund, I would have to ship the dress to China at my own expense, not the US address the dress came from. That means I would be spending more money on shipping than I would be getting as a refund. There is no legal reason I should not be returning the dress to the address it was shipped from. LightInTheBox has refused to give a full refund unless I do this. They have only offered a partial refund of the value of the item only.
LightInTheBox has displayed on its website that it has a policy of "Satisfaction Guaranteed", but they don't keep their word.
I STRONGLY discourage anyone from doing business with this company due to the unusable product and their unaccpetable business practices.

The worst shipping times, charges for your returns, AMazon is by far and above the most safe, secure and reliable and so timely service online company. NEVER EVER SHOP HERE.

Lighrinthebix scamme out of $63.03 I order some sandal on July 12 2022 they haven't even sent my shoes as of yet and today is July 21 2022 they close my account I been emailing them like 17 times no reply back this is the worst scamming company ever dont order nothing from them cause u will be just like scammed out your money I filed a police report and a dispute with my bank so I can get my money back from lightinthebox I found out this company is owned by Chinese ppl and they usually the ones that scam u out your money this company need 2 be $#*! down am also reporting them 2 bbb fic they gotta be stop stealing ppl money lightinthebox are scammers beware Chinese ppl always scam u and this is a Chinese company my bank doing a investigation they not gonna get away with this am tired of these scamming companies like lightinthebox taking our money scammers