business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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California
1 review
0 helpful votes
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WORTH THE WAIT!
February 11, 2023

As usual, long delivery time, but worth the wait. I can't beat the prices,

Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
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April 12 order
May 10, 2023

Overall the parcel came fairly quick. Part fit well the rest were to small.

Date of experience: May 10, 2023
Romania
1 review
0 helpful votes
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The cat!
April 15, 2021

The cat is very beautiful, everything went well. Very long shipping time. Thank you!

Date of experience: April 15, 2021
Spain
1 review
0 helpful votes
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Good service
July 4, 2021

Ordered solar lights, they were delivered to Spain no problem and they work fine.

Date of experience: July 4, 2021
Canada
1 review
0 helpful votes
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5 star
February 20, 2024

Medium is to small, i placed a second order for a large

Date of experience: February 20, 2024
Norway
1 review
0 helpful votes
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My order
September 20, 2022

It was fantastic, i didn't expect such a wonderful dresses and shoes I received

Date of experience: September 20, 2022
Oregon
1 review
0 helpful votes
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Great compression pants
May 16, 2023

Great Mens Compression pants. Good fit, good quality for the cost as well. Recommended

Date of experience: May 16, 2023
Italy
1 review
0 helpful votes
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Compre estive
August 24, 2024

Sono soddisfatta del mio acquisto ottima qualità, bei tessuti, taglia giusta, tutto come nelle fotografie, tempo di consegna come previsto.

Date of experience: August 24, 2024
Canada
1 review
0 helpful votes
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Unsatisfactory
January 16, 2024

Santa Claus hat is ripped and torn.
Battery was not in the spot allocated to hold onto the battery.

Date of experience: January 16, 2024
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102334653 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Denmark
1 review
0 helpful votes
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Love it
January 16, 2024

Great items but remember to use the size chart cos you need to order a size or two up

Date of experience: January 16, 2024
Ireland
1 review
2 helpful votes
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Poor Avoid this site...
November 16, 2017

Poor site bought tablet paid duty cost over 50 euro to buy nothing... AVOID AVOID AVOID AVOID. Doubt this will appear as a review

Date of experience: November 16, 2017
LightInTheBox F. LightInTheBox Rep
over a year old

This is Customer Service Supervisor from lightinthebox. I am glad to help. I am glad to help. After review your case, I had conducted ticket ID=16697144# in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touch with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

New Jersey
1 review
0 helpful votes
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This order came faster than the others
I am getting ready for the spring when I visit Georgia and South Carolina the hot states

Date of experience: February 14, 2023
Switzerland
1 review
0 helpful votes
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Excellent products and reliable delivery.
February 20, 2024

Products in very good quality. Very reliable. Everything is fine. Shop with a lot of products.

Date of experience: February 20, 2024
Canada
1 review
0 helpful votes
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1 mistake in the contents
February 20, 2024

Bought 2 long sleeves shirt and got one with short sleeves.

Date of experience: February 20, 2024
Philippines
1 review
0 helpful votes
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Satisfied with quality and prices
January 20, 2024

While not everything is great, about 90% if what I purchase is perfect.

Date of experience: January 20, 2024
Michigan
4 reviews
0 helpful votes
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Great place to shop on line.
November 21, 2023

Tje website was user friendly and there was a large selection of items to choose from.

Date of experience: November 21, 2023
Italy
1 review
0 helpful votes
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My First order 2023
March 29, 2023

The measure small Is too big for me. A think could be orovide also the xs

Date of experience: March 29, 2023
Canada
1 review
0 helpful votes
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It was easy to order and it arrived on time I am pleased with this hoodie.

Date of experience: May 30, 2023
Washington
1 review
0 helpful votes
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Great experience
November 28, 2015

I odered my bridal shoes from them, and they were gorgeous, and shipping was very fast.

Date of experience: November 28, 2015
LightInTheBox F. LightInTheBox Rep
over a year old

Dear Myotte,
We appreciate your business with us and we are very glad to hear that you're satisfied with the purchase and service.

Bulgaria
1 review
0 helpful votes
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Nice service
June 17, 2022

Delivery on time, I bought two very good face mask products. I'm setified and I recommend.

Date of experience: June 17, 2022