LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
As usual, long delivery time, but worth the wait. I can't beat the prices,
Overall the parcel came fairly quick. Part fit well the rest were to small.
The cat is very beautiful, everything went well. Very long shipping time. Thank you!
Ordered solar lights, they were delivered to Spain no problem and they work fine.
It was fantastic, i didn't expect such a wonderful dresses and shoes I received
Great Mens Compression pants. Good fit, good quality for the cost as well. Recommended
Sono soddisfatta del mio acquisto ottima qualità, bei tessuti, taglia giusta, tutto come nelle fotografie, tempo di consegna come previsto.
Santa Claus hat is ripped and torn.
Battery was not in the spot allocated to hold onto the battery.
Poor site bought tablet paid duty cost over 50 euro to buy nothing... AVOID AVOID AVOID AVOID. Doubt this will appear as a review
This is Customer Service Supervisor from lightinthebox. I am glad to help. I am glad to help. After review your case, I had conducted ticket ID=16697144# in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touch with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
This order came faster than the others
I am getting ready for the spring when I visit Georgia and South Carolina the hot states
Products in very good quality. Very reliable. Everything is fine. Shop with a lot of products.
Bought 2 long sleeves shirt and got one with short sleeves.
While not everything is great, about 90% if what I purchase is perfect.
Tje website was user friendly and there was a large selection of items to choose from.
The measure small Is too big for me. A think could be orovide also the xs
I odered my bridal shoes from them, and they were gorgeous, and shipping was very fast.
Dear Myotte,
We appreciate your business with us and we are very glad to hear that you're satisfied with the purchase and service.
Delivery on time, I bought two very good face mask products. I'm setified and I recommend.
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102334653 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox