LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
It was calm, they answer all your cuestions, and it came here in the perfect time
I have only good things to say about
LightinThebox.
Low Prices.
Good quality.
Deliverys on time.
I couldn't be more satisfied with the product or the experience. As usual better than expected.
My experience witht his company was awesome, I got my product and had no issues whatsoever.
Evrything was fast and secure, only had to wait for delivery because it was free shipping...
Productquality and Size ok, little long delivered, but still ok. All together 2 to 3 weeks
Items were too small, lighinabox wants me to take pictures and send to them. Bad policy
Very good product clothes never tought it will be like this but i have good experience
The clothes I have ordered fits me well. The sizes are normal, and the prices are good 🌹
Told jacket 🧥 is coming but not told whenever and can't wait much longer
I have bought a lot of things from this website and all ways been happy with what I bought
I like this kind of shirts i will buying more thank you
The jacket and matching military-like flat cap fit and look great! Comfortable and stylish!
The item I purchased are what I expected and perform as expected.
Do not recall receiving any purchase on 11/9/23. I do not have fifty words to say about this order.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102030753 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
The design is very nice and quality is great. Will continue to buy more from Light in the box
I'm waiting for my whole list comes to see if the same is true of my other list items..
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 27983276 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
They are just like the picture! The fabric is great and they fit me perfectly!
I want more dresses!
Was very cute went perfect with my dress. The material was also good so it was a comfortable wear
Good except for long wait on items. Other than that items were satisfactory.
I WOULD LIKE TO THANK LIGHT IN THE BOX FOR EVENTUALLY SUPPLYING THE CORRECT SIZE T-SHIRTS THAT I ORDERED
THE CLOTHING I ORDERED CAME THROUGH IN THE WRONG SIZE AND THEY WOULD NOT EXCHANGE EVEN AFTER SENDING THEM THE PROOF THEY REQUESTED
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 28897645 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox