LightInTheBox

Very easy to order, all discounts apply, everything fit and was precisely as described. The bathing suits fit perfectly and the abdominal sweat tee shirt works phenomenally. All the Christmas decorations are as exactly pictured in advertisements. I am more than satisfied and I think this is my third order. Every thing fits shirts, shoes, and shorts. I'm going to keep ordering because this company is so reliable and the prostate top notch.

Sent me the wrong item. Not only that but the item was a shoddy, wrinkled badly-made baggy t-shirt that looked like it had just been picked up off the floor and was worth no
More than 20 pence. When I requested a refund (having sent photos TWICE as requested) they told me it had been sent from a third party seller so I'd have to pay the postage of $10-40! An utter con. Avoid these crooks like the plague!

I ordered several dresses. I didn't like them as they did not look good on me. I've been trying to return them for three months. I was given an address and posted them off at my expense. DPD keep emailing me that the address and phone number is wrong.
No one from lightinthebox is responding to any of my emails.
I am still waiting for a refund of £350!

My dissatisfaction, not only with you, but with any seller who adopts the same logistics (stores for exchange items and/ or withdrawal far and not specified in clear) lies in the fact that orders (even those with "free shipping") are shipped from collection points and / or warehouses around the world so as to shorten the delivery time (with convenient shipping costs, for the seller); while the return, for exchange and/ or withdrawal, can only take place in the only main store of each of you!
This, in fact, forces consumers to desist from their own right and avoids logging complications. In addition to not constituting, in any case, an economic loss for you.
From an ethical point of view, however, it is so unfair as to produce the no longer turn to you for other purchases.
The big e-commerce sites charge slightly higher prices; but, at least, they allow you to change an article and / or withdraw from a purchase much more easily than sites like yours!
Best regards.

Received my order of 4 3XL tee shirts. The shirts were labeled 3XL but were large or maybe XL at best. Plus were not as pictured on order site. ABSOLUTELY no way to contact this company's customer service department, I guess because they don't have one. Tried to follow their app to obtain a return shipping label which was not possible to do. LightintheBox doesn't deserve even a half star. I have read a number of other reviews with the same experience. Steer away from doing business with this company.