They charged me $49. I received nothing. They won't respond to emails. Just send my inquiry back to me by text!
I ordered the calming blankets for my dog and they are buttery soft. They were shipped quickly and my dog loves them! Thank you!
Thank you so much for your paws-itively delightful review, Anne! We're thrilled to hear that your dog is enjoying the buttery softness of our calming blankets. Swift shipping and happy pets are what we aim for at MrFluffyFriendâ„¢. Thanks for choosing us to add some extra comfort to your furry friend's life!
Warm regards,
Sarah
Team MrFluffyFriendâ„¢
Is the most soft pet bed I bought. Really soft and clean. After I bought this bed, My baby slept in it every day.
Hello Fields A., Nothing makes us happier than knowing your pet loves the bed. Thank you so much!
1. The bed is so soft your dog sort of sinks to the floor.
2. RETURNS...i'm in the USA and they say returns but its to CHINA
DON'T BUY DON'T BUY DON'T BUY Still in plastic so no pictures.
Hi Corrine, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please don't hesitate to reach out to us at info@mrfluffyfriend.com if you need further assistance.
Expect to wait forever to get your order if you get your order. I'm so angry with this company. Good luck.
Dear Sue B., we apologize for any inconvenience you've experienced. We understand your frustration and sincerely regret the delay in receiving your order. We would like to investigate this, however, you didn't provide your order number. Please send us an email at info@mrfluffyfriend.com so we can assist you further.
Thank you for bringing this to our attention, and we appreciate your patience.
Best regards,
Sarah
Team MrFluffyFriendâ„¢
No filling in the middle. Not enough filling in the sides so they lay flat rather than stand. Fabric extremely delicate
Hi Julie,
Thank you for sharing your feedback. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at info@mrfluffyfriend.com so we can look for a solution together. Looking forward to assisting you further!
This is extremely nice and good product. I love this product very much. I am satisfied to this product thanks.
Hello Yasin, Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
This website has amazing products, i bought 2 pet beds for my both dogs and it helps them relax in a super good way!
Hello Daan T., Thank you so much for the 5-star review! We only want what's best for your beloved pets. Looking forward to see you again soon!
My Australian kelpie loves her new bed love this product. Its helpful for me and I am satisfied Thanks.
Hello Pallab, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Lovely items i have two now both dogs love them, arrived earlier than expected, easy to order and will be using again.
Thank you for your kind words, Flora! We're delighted to hear that you and your dogs love our products. We strive to provide a pleasant shopping experience, and we're glad that your order arrived earlier than expected and that the ordering process was easy for you. We appreciate your support and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Sarah
Team MrFluffyFriendâ„¢
Overview
MrFluffyFriend has a rating of 1.6 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MrFluffyFriend most frequently mention customer service, dog bed and credit card. MrFluffyFriend ranks 624th among Pets sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Christina, we apologize if it took longer than you expected for your order to be delivered. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. Please write to us via email at info@mrfluffyfriend.com so we can look for a solution together. We look forward to assisting you further.