PayPal

Paypal has been fine for the many years we have had an account. The accounting was accurate and the site was easy to use. As soon as you have a problem, however, you discover that customer service is nonexistent. I have made many phone calls and can never get through to a person. Right now I am fighting a fraudulent transaction. They closed my dispute in a matter of hours, leaving me no advice as to how to appeal. There is no phone contact. There is no live chat. There is only their website, with its circular references. It is very disheartening. When and if I get my complaint resolved, I am closing my account.

In the past when I was in Iraq Paypal gave access to my brother, now nothing really affected me other than upon my return I could not use it myself due to the credit card transaction I had no idea how and what credit card he used forcing me to used an alternative email address. That brings up the question how safe is to use Paypal. I recently made a purchase I was not even asked which pay method I wanted to use, they processed payment on a bank account that my wife had recently closed. Well the bank contacted me letting me know and offer options. So I attempted to contact Paypal using the phone number from the website first if I was over 50 push pound, offer for T-Mobile and last Satellite Cable. No customer service rep. I called several times finally they said my phone would be block. I called 4 times thru Ebay, got hung up by the time I got thru I was hot. No results. I paid the bank and their fee. Good luck with them.

Best uses: 1) When you do not have a credit card, the payment can be taken out from the bank account of your choice. 2) When a company refuses a VISA debit (or similar). 3) When you want an extra barrier of security between yourself and your seller.

Security: I feel there is an added measure of protection because the seller only gets a transaction ID from Paypal and no banking information from me. I also have the ability to contact Paypal's customer service if I do not receive what I paid for through an individual seller.

Customer Service: I have had no reason to reach out to them yet. All my transactions have gone over smoothly.

Overall: PayPal has been a Godsend for my online orders and purchases. However, private memos for transactions would be a bonus. Currently, any notes you attach to a payment are seen by the seller.

Hello, I don't know if anyone will really care about this review about PayPal because their already known for declined credit card! My situation isn't any different but PayPal doesn't want to explain why they declined my purchase! So I think that their system doesn't allow the chip on your credit card from other banks which is a security chip for your protection! They will lose another customer!, and they don't even care! That's why I hope people catch on to this and stop using them because they aren't for any existing customers or for new ones! The credit card I used is still working till this day! Stay clear away from PayPal they will ruin your Day!

It seems that they knowingly allow sellers to use false advertising while selling fake knock-off products, and don't care at all about helping buyers get their money back. As soon as I complained to the seller, their website disappeared from the web. I contacted the seller directly four times and twice through PayPal, and never received a response. After 12 days, still no response and the item has not bee shipped. Nevertheless, PayPal will not honor a dispute I filed. I will never use PayPal again, and I suggest no ones else should either. If you think that using them will help you get satisfaction against a crooked seller, you are wrong.

Terrible experience. Main problems: 1) Unable to access business account if business is in a a different country and I am accessing the account from a different. Already have lots of money blocked for 10+ years on this nonsense! 2) No easy way to find subscriptions. 3) They put your money on hold for nothing and will never recover.

Paypal claims to prioritize securing transactions for their customers, yet my account was charged with four fraudulent transactions. While I was able to block three of them, the fourth one went through. When I filed a claim, Paypal stated that it was authorized. However, I have evidence that all four transactions were made on the same day, within minutes of each other, for the same amount but with different merchants. I am seeking clarification on how Paypal arrived at their conclusion and how they are fulfilling their commitment to secure transactions. Fulfilling their commitment to secure transactions..

Stole £13.66 from my account. I changed over to the new ebay user agreement scam so when you sell something eBay handles all the fees and there is no PayPal involvement anymore, yet PayPal still somehow took the money out of my bank account to pay to their partner in crime ebay currently seeking legal advice.

They may be ok for simple financial transactions. They are terrible for dispute resolution. They don't even try. They prefer to just have them disappear magically. They don't make the slightest attempt to understand the issue. Instead the send some generic dumb A** responses. Closed my account. Not that they care. But, it is an act of rebellion. :)

I used to maintain a small balance in my account, but no longer. When I went to use it recently, I found that it had been frozen by Paypal management. Upon inquiry, it turns out my adult son was involved in a billing dispute with someone or other. Since we share the same initials and address, they froze MY account as well as his. When this was explained to a Paypal agent, it was no interest... my account would remain frozen until my son resolved his dispute. Unethical, piratical and arbitrary. Paypal is managed by swine, IMO.

Paypal is very good if you sell your own products, it's a ready-made platform which is easy enough to install without technical knowledge.

In my experience, Paypal is not suited for a large volume of transactions: it becomes very risky, and Paypal has the habit of blocking accounts at the slightest complaint, justified or not. Keep in mind that Paypal is based in Luxemburg, and they are allowed to freeze your assets for several months according to local legislation.

Security hold on my own money being transferred to my own bank account. Despite withdrawing money before, they decided to put my withdrawal on review, leaving me in arrears for my rent.
Literally no information on what on earth it is that they are 'reviewing'. Also, surely they can see that my payment was made through eBay.
If I knew before that ebay buyers can wire transfer, I'd have stayed away.
I'll be avoiding PayPal like that plague in the future.

The supervisor Morrie told me to ask the buyer to take their payment back and to send me a check. Is that professional? My credit card has been on file for 4 yrs and all of a sudden it's not good enough? The government can send me a tax refund to my account but paypal can't? And customer service can't help anyone. Why are they paying people who can't do anything? Useless site, Useless customer service. Use any other site but this one.

As i work with digital marketing and serve globally so it's mandatory for me to find the best solution. Paypal did the job for me. I can take payments anytime securely, from any country of the world (although Paypal doesn't support in few countries yet). Besides i can buy digital goods easily with the help of paypal. Its supported to all the global platforms which is great. In the same country, transferring money has no fee! Gift card system is also useful sometimes. In a word, i'm in love with Paypal.

I've tried multiple times to get a hold of someone at paypal as they hold your money hostage. Their fees are insane but when trying to move your money they refuse to do so because of "security reasons". What BS! Especially during a pandemic as well, they take advantage and rape you to do any other transfer. Plus when using their message center, it's always a different person answering and instead of trying to resolve your issue they brush you off. Pass the word around. It I could give negative stars, I definitely would. DO NOT USE PAYPAL!

PayPal holds the money being sent randomly. A client who is not selling anything all of a sudden is unable to withdraw because PayPal tags it as "payment for service or item" and several steps have to be taken in order to solve the issue. However, with the steps come several hiccups. For example, it asks the receiver to log in using the computer. When you do, it takes you to the phone verification which never sends text messages and only takes you to a dead end. Next, they don't give instructions to the sender on how to "CONFIRM" receipt of "item" or service. Worse, sender is unable to locate the CONFIRM button. PayPal will only release after payment is confirmed. This issue happens on a monthly basis. Customer support is pretty much non-existent too. Very frustrating to say the least.