Be careful with transactions, they won't cancel under certain circumstances for insufficient funds. They'll take it upon themselves to pay for the transaction when the paypal balance doesn't cover the full bill. Even when no one asked them to. Then, they'll make your paypal account negative in red. Every unsatisfactory transaction doesn't always need to be disputed towards the other person you put money to, seeing that it is the company's fault they set such bogus policy in place. As soon as you put money in PP ACCOUNT they will grab it to cover what they CHOSE to pay. Or they'll send your balance to collections until the doom comes.
Received a payment of 4500 they put my money on hold even after the buyer confirmed it. No one can even tell me why. Now they say they will hold it 180 days and they charge fees for holding it. So I might get $100 back after the 180 days with the fees. That's straight stealing! The company is trash and has went way down hill. No wonder eBay went away from them!
I just purchased something and then PayPal said the payment was being delayed but they could not tell me anything, people on the phone were totally creepy. I called several times and the last time the lady said "we can see you've been calling several times" and I said "good maybe they will get on the ball and fix this problem". She replied "oh but maybe they'll get annoyed and delay things now on purpose" WHAT? At that point I called the merchant asked them to cancel my order and paid for it again using a real payment method, by bank card. Wholly cow who the ---- do they think they are? I cancelled by account and my PayPal credit account which was THE WORST bunch of no brain people I have ever encountered. Their accountants are totally fog brained. Good bye to this headache!
I've been a PayPal user for many years and try to use PayPal for all my purchases. You know your purchase is covered and your payment information is kept safe. If for some reason you do have an issue their customer support team is super friendly and ready to help. No matter the issue they have your back so you can shop with confidence that you won't fall victim to an internet scam.
Upon fraudulent charges being made on my account, PayPal's final decision is the following: "We have reviewed this transaction(s) and are denying your case(s). This decision was made because this transaction was not unauthorized." Please learn from my mistake and do not trust this horrible company. I have been using PayPal for years without a dispute and this is the response I get when I am in need. They can not be trusted.
Tried to resolve my dispute with the seller because it was a complete fraud. I purchased one thing and received a completely different one. Customer Service at PayPal is completely useless, they just keep you on review status until they decide to close the case and not in your favor and do not base on facts.
Their customer service is terrible. My account got locked for no apparent reason and they won't even help, just send links to some not helpful articles. I sent the documents they need for verification they keep on rejecting them and give no reason.
Worst service I have experiences so far!
On the whole, I have had no problems with Paypal - I use it fairly regularly for buying and selling via eBay. The lower rating, however, relates to a transaction with Dealsniper.com, from whom I purchased a DS game. I was dubious, but when I saw the payment would be processed by Paypal, I felt a little better about the whole deal.
When the game arrived, it didn't work, and after much digging turned out to be a fake copy. When I put in a claim with Paypal, they said there was nothing they could do! So, why have such a system in place then?!
After over 2 weeks of trying to recover a fraudulent charge, still no resolution. Extremely difficult to speak to anyone and when you finally do, they blatantly lie to you,, transfer you to some un-answerable or disconnected number, extremely rude agents. Worst customer service ever. Their license to do business should be revoked.
Every item I sell I now have to wait 21 days to get funds…even then still had to call to get them to manually release payment. Meaning you now have to ship items out of pocket. Not only that but you pay them fees to hold your money, there's never any reasoning and I've sold with them for years, making them thousands in the process. After this transaction clears I will be deleting my account for good and finding another service.
Pay pal may side with scammers online just so they don't have to do any lag work i have been working on a clam where i never received my item i ordered threw a sight figured i have pay pal my $$ well be protected what a joke might as well spent it on gas then lit a match and dropped it in my fuel tank. Would have been better than the pay pal customer service was.
I purchased an item through PayPal, and on the same day cancelled it as I realised it was incorrect what I ordered, close to £500. Whilst the company was quick to refund. PayPal is holding onto my money stating it takes 3-5 working days, not even a bank takes this long. Which normal man on the street can afford to have such amount held by PayPal. Quick to take the money, slow to return. I won't use PayPal again.
PayPal quite happily let you sign up, give them all your information including bank account and credit card, they let you sell some items on ebay, take payments for over 3 months (without any issue) but as soon as you try and take the money out they limit your account and suddenly need lots more information?!
Dont use if you cannot afford to lose the money!
I set up a new paypal not the long ago. Noticed that at 4 in the morning someone had logged into my account while I was sleeping. They added a new phone number and address and made 3 payments to some random person I have never heard of. I called paypal immediately that morning, reported the incident and raised a dispute of the 3 transactions. Paypal denied my claim! This is crazy. Paypal is NOT SECURE and they do not repay for fraudulent transactions. I ended up having to close my account completely and will not be using paypal EVER again.
A month after I filed a complaint with the Better Business Bureau, PayPal contacted me and said they were issuing a refund. I'm glad they finally "showed up" and am happy to have a refund for the defective product I received but am still very unhappy and jaded by the experience. Five hours have been wasted on this transaction... that is unacceptable to say the least.
I ordered a curling iron that was advertised on facebook, paid for it using my PayPal account (supposedly has buyer protection). The item received, doesn't heat up, doesn't work. I tried emailing the seller with no response. I opened a case with Pay Pal, they say I have to mail the item back to the company at: XiamenNo. 41, Chaoxu Road, Xinlin, Jimei qu, China. I called Pay Pal, they said that is the way it has to be because the company won't contact them either. I stand the chance of being out even more money by shipping it back to them. Plus, the seller has to acknowlede that I sent it back... they probably won't do that either. Lastly, it will cost as much as my refund in return shipping! End group analysis, PayPal is impotent. A seller in another country can mail you a stick, say it's a curling iron and you have no protection what so ever.
Ordered plants online from a US based company. Except it actually wasnt- it was a Chinese. They labelled the plants "toys" and sent a literal box of dirt. When I filed a complaint, the company asked me to send back the items to an address written in chinese. Why would I keep dirt to send back to China? PayPal's bot rejected my claim. When I called they said there was nothing they could so. I complained on FB, they told me to dm them and then blocked me within a minute of posting. Scam company. Do not do business with them.
Do NOT use PayPal for international bank transfers. They use third party operators that they don't tell you about nor do they have any information on. They are forcing me to give this third party operator a power of attorney to have the funds deposited into my account, but PayPal doesn't have my full name.
To change my name on PayPal I have to send in documents and their platform doesn't have a submit button!
Their support is terrible, the call option is disabled, their "Report a problem" flow is broken, the email option only sends auto responses, and the twitter option gives you the same reply over and over.
They don't care about providing proper answers or helping you find a solution. They keep regurgitating the same useless information. This has been the worst experience I've ever had and they refuse to revert the transaction and have the funds put back into my PayPal account.
I am unsatisfied with your services i waste my whole day and you closed my dispute. Why? I asked to provide the IP address from which the request is raised. Your executive answered me due to keep safe my account he can not share. From whom you want to keep safe account? Me?
100 times i told in conversation i did not made any transactions now you also closed one dispute so i am not able to raised again dispute for that one. What is this? When the money is not safe at pay pal then how any one can trust on you. Your service is too much bad you are not providing any contact number also to contact and money is also deducted form the suspicious attempt and resolution is ZERO.
Too much bad service 7000 rs is deducted from my account. I am not going to leave this whole amount. I will share every where and every day multiple time for this all.
I've set up a PayPal account so I could pay my renewal fee as a member of a teachers organization. I have never paid using such an account before; I have paid all dues with my debit card. Now that I have set up the account, I still could not pay! Unfortunately, PayPal seems to be the only way to pay my renewal fees. As a result, I was forced to cancel my membership renewal. Now that I am dissatisfied with the whole process, I wanted to close my account. But it would not let me. I also wanted to get rid of some of the information I had put in for my "wallet". Excuse me for being a bit of a luddite, but I prefer the old way of paying for stuff (cold hard cash, but credit/debit for wireless and necessary purchases). Using PayPal just reinforces my belief that this is just another racket.
PayPal needs to be taken down for their fraud
I was supposed to receive money on my PayPal account. Instead PayPal told me that for some unexplained and unknown reason I "Can no longer use PayPal". In addition they said " Any bank or credit card information that's linked to your PayPal account cannot be removed nor can it be added to another account."
I have had it with their continuing fraudulent actions!
A few months ago, they did a similar thing with my wife. They committed actual fraud in that case, lying and saying that they confirmed that several fraudulent deliveries were made to our home that were never made. Instead, someone had set up a fraudulent PayPal account in her name, and had deliveries made to other addresses. But PayPal joined in with them in their fraud, as confirmed by a police investigation. It looks like it's time for a class action suite against PayPal for their ongoing fraudulent actions.
Answer: I would not recommend PayPal to anyone for anything they're a joke of a business
Answer: Paypal will NOT be on your side if the item is not as described. I bought an item that was totally wrong, advertised as "handmade, hand quilted, made of brushed Kona cotton", picture was beautiful with wonderful quilting and vibrant colors and I was buying from a company from Texas. I received an item from Texas, not handmade, not hand quilted, not vibrant colors, not brushed cotton and it was just a picture printed on cheap polyester/nylon fabric. Hideous. I paid $99.90. Company first offered to refund $30, nope, still way too expensive for a cheap quilt that I wouldn't even use for my pets. Then said if I return the "quilt" to China at my expense they would refund the money. Cost to return? $70. Paypal agreed with this company, denied my claim and I'm sitting here with something I would feel cheated if I paid $10. Paypal is not the company it once was. Use your credit card as that company will have your back. Looking to see what a better option is than Paypal. 20 year customer and I'm done. I do not think anyone actually reads our messages to Paypal.
Answer: They have become a money laundry scamming allowing company. Stay away at any cost.
Answer: USPS delievered it to the wrong address my pacakge was supposed to be delievered too 35710 Bay Morgan Ln, Fallbrook, CA 92028 when USPS delivered it to an address simillar to this one 12354 Alcatal Street (do not know the exact address since they did not email me, but you can call USPS and ask, and that is how I found out) Fallbrook, CA 92028, right city and zip code, far away address.
Answer: I'm thinking someone has to work there, if you send messages you will get a canned reply, I get the same response from 10 messages, basically "suck it up buttercup, you have just been played" but if you try to actually talk to a person good luck.
Answer: They dont. They wait for you to forget it. You get money back if you fill in a form after 180 days.
Answer: Do never send money to PayPal. That money is lost. This company has become a Giants money laundry company.
Answer: No there is not. PayPal protects scammers. Be sure to never use them.
Answer: It doesn't matter if you report them or not PayPal won't do nothing about it they continued to let the scammers operate on their site and do not protect consumers
Answer: SOMETHING NEEDS TO BE DONE WITH THAT LOT, THEY CLAIM TO REFUND AMOUNTS PAID FOR ITEMS THAT DO NOT ARRIVE THATS "BS" I HAVE HAD 3 SUCH CLAIMS FROM 14 TRANSACTIONS AND HAVE NEVER GOT A REFUND DESPITE THEIR CLAIMS, THEY ARE CROOKS, FULL STOP, KEEP WELL CLEAR OF THEM.
PayPal has a rating of 1.3 stars from 2,136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PayPal most frequently mention customer service, credit card and bank account. PayPal ranks 157th among Money Transfer sites.