PayPal

PayPal is an evil company
As a realtor, I paid $600 to a web in China for Ads postage. I don't know this web before and front agent promised me a big dream. 3 months is gone, nothing came to me. So I asked the remaining $450 back. Today PayPal noticed me service delivered, then denied my case. That web only send me link to post my profile. Now agent delete me from his social media. So my $600 is gone, for nothing, nothing, nothing.
I really don't know how PayPal made this decision. Agent is not professional at all. Compared to credit card company, PayPal is junk and scammers. Sincerely. Hue

If some of my favorite websites would stop using this as the only method of payment I would be happy to be rid of this company. Every time my old credit card expires and I add a new one they give me grief and I have to email customer service and wait weeks and weeks before I can purchase things again. This biennial frustration would be nice to remove.(note that I have never missed payments on any of my cards and they seem to equally hate visa, mastercard, and discover cards in multiple iterations)

We are a small business providing PayPal as a payment option. PayPal randomly decides to sit on your funds because they find something in their T&Cs to do so. You are completely left at will of paypal to get your funds and meet their demands. Something you wouldn't ever have with Apple Pay, Google Pay, Stripe, Square... you name it. They all work well and for us its time to put and end to this and remove it finally as an option!

Terrible experience. My account got frozen last week with Paypal after a decade with no explanation. They kept my balance from the things I'd been selling. I'm disgusted with Paypal after reading how many people this has happened too.

If you're an Ebay seller, you pretty much have no choice but to process your sales through PayPal. PayPal takes 6.5% of the sale amount; Ebay takes 10% on top of that.
If you send money to a person or business, same story, 6.5% comes out of what you send.
A lot of businesses, especially small ones, won't except PayPal as a payment option because of this.
In short, there's no winning with PayPal.

I received a USD transfer in and it seems to be impossible to get it out without extortionate fees. To any other currency or bank account about 3% of the balance. It's a large amount so this fee is several hundred dollars pretty much for nothing. It seems they have even introduced a 3% fee for a USD domestic transfer to another USD account. Even with traditional banks, such transfers are usually free, not taking 3% of the balance or forcing conversions for another 3%.

Please do not use this service for any reason. I booked a flight online with an online travel service. Usually you get a confirmation through email almost immediately after purchase. After waiting about an hour an no confirmation, I contacted PayPal and asked that they stop the transaction (which had already went through). After filing a complaint, booking and paying for another flight, and waited. I waited for over a month to be told by PayPal that they were not going to refund my money.

Paypal stops the flow of business. If you have a problem you can't connect with them and get an issue resolved same day. There is no number to call that is actually answered. They route everyone to a chat that is not monitored. You chat a message and then receive an email in hours or days that may not even address your question. If you reply, you start the days waiting period for a response over again, and you do not keep the same agent.

I had cancelled an order with an online merchant due to product unavailability. Merchant never responded to my emails and would not answer phone. They shipped the product too late for me to use and still would not respond to email or phone. Return freight charges would total more than value of the item. I filed a dispute with Paypal thinking it would at least get a dialog going with the merchant. Paypal sent a canned response saying that they heard back from the merchant and were cancelling my dispute. I was invited to send more documentation. Obviously, a human being never even intervened on either side. No value at all to Paypal.

This is probably the worst customer service I have ever met. I do regret I chosen this company for my finance transfers. Customer service specialists respond very slow in chat. Their responses contradict to each other. What they do is just kick the customer out to get rid of him as soon as they can instead of helping him. There was a time when I called their service via the phone and they just hung up. Apart from that, money transfers via PayPal have a lot of problems. E.g. They can allow you to put lots of your money on their crypto balance. After that, there are a lot of problems and delays to take your money back.

I ordered a product from Moroccan Oil in November and never received it I opened a dispute with PayPal and they never did anything. They want me to get a letter from a law enforcement agency. What a joke! What are the police going to do? They have more important things to do than to track down a $75 bottle of shampoo. Paypal does not protect the consumer as usual they are there to protect the big companies!

Today someone stole from my boyfriend's account more then 130 through his PayPal account. He wrote to PayPal about situation, they investigated and the verdict was: nothing's wrong with this payment and closed the case. The place where money " went" was some game company named "Xsolla", which my boyfriend never heard about and never used their services. It's impossible to reach PayPal by phone and after closing the case impossible even to write them back and fight for your customer's rights. That is very irresponsible from PayPal which keeps bank data's of so many customers who are relying on their security and help in such kind of situations and in reality they turning their back on their customers.
Now we had to contact boyfriend's bank and ask for help and fair investigation from them.

The screenshot is from emailing with PayPal and it says " the case is closed"

I actually really like PayPal. I use it whenever possible to make online purchases and I have so far always have good experiences. I recently did not receive an item that I ordered and I filed a dispute and escalated it to a claim. I called and emailed them throughout the course of the dispute and was always met with a friendly, helpful and most importantly English-speaking person on the other end of the line. It never sounds like they're reading from those cue-cards, either. One time I called and waited on hold for 25 minutes, which I think is a little bit ridiculous, but aside from that my calls are always handled quickly and professionally. I've never had issues transferring funds to my bank account either.

They have no interest in protecting you, the consumer. But they will do everything to protect crooked Chinese sellers that rip people off. FashionMia owed me for 3 items they never delivered and refused to refund me. As a result of a claim with Paypal, Paypal took their side by saying that I should return the items in order to get a refund. How stupid can they be. Even after telling Paypal I can't return what I never received, they still took the Seller's side and denied my claim.