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Pigeonly has a rating of 2.5 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pigeonly most frequently mention customer service, credit card, and bank account problems. Pigeonly ranks 242nd among Directories sites.
This company responds to reviews on average within 8 days
Pretty cool. I don't like that I have to wait for something to fully process before I can send another message. Also I wish you could use a phone calling service for Shelby county through pigeonly.com. But overall it's a neat way to stay in touch with incarcerated loved ones.
I tried to delete my card information and it wouldn't let me. I called to cancel and the phone number was disconnected. Scam
Keeps us connected for a very good price. Absolutely LOVE this app! Its easy, convenient and fast! Making incarceration so much easier.
First time using and it was the easiest process ever. Thank you for allowing us to connect with our loved ones in such a quick easy manner
Just try experimenting with pigeonly so hoping it goes well love the pricing offer on pictures and things
Hi Niannza, thanks for your time and review. We really hope you've found everything easy and convenient to use however please give us a call if you have any questions or concerns@ 1800-323-9895. We’re here M-F 6 am - 6 pm PST
I'm Extremely thankful for services like pigeonly, it helps me keep and stay connected to the love of my life.
Pigeon.ly helped me save a ton of money. They were very helpful in the sign up process as well. I definitely recommend
It's a pleasure serving you Lindsay. I really appreciate you taking the time to share your feedback and being so open with us. We hope you continue to enjoy our services!
Easy to use... Cheap! The follow up with their customers is consistent, fast and they are more than nice
Great app for keeping in touch with loved ones. Cheap way to send letters and postcards without all the work.
Hi Jessica,
Thank You so much for your review. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
It makes jail calls way cheaper so the money gives further. You can find tour incarcerated friends and family easy
This is an awesome way to write and put money on your loved ones books. Its everything in one place!
With living in the fast pace world we do. This has been an amazing little tool to have anytime day or night.
Thanks for the awesome review, Christina! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Give us a call if you need anything. Cheers!
It would b nice if everything works so far only the picture sending worked for me
Wish I could talk wit my husband.
Hello Vivian and thank you kindly for the feedback. We regret the frustration you experienced regarding our services and it would be best to discuss it with you over the phone. Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss in full detail the source of your dissatisfaction and get your issue resolved as soon as possible. Thank you and stay well.
I liked how simple it was to setup. Pigeonly is much more convenient than most inmate calling services.
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly.
I really enjoy being able to send my loved one anything anytime. It will help him not forget us while he is there.
Hello Susan,
We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
This was the most easiest convenient site I've ever worked with. Very easy to navigate and understand.
Tip for consumers:
It is self explanatoryIt is self explanatory
Products used:
Phone and post cards so far
Tonya,
Thank you for giving us a shot, we are ecstatic when we know we have met someone's expectations. Thank you for choosing Pigeonly!
It's very fast and easy I've told my family about this app so we could keep in touch with our love ones
Hey Whitney,
We tried our best to make the process of signing up for pigeonly services quick, simple, and convenient. I am grateful for your business with our service
I'm pretty new her, the forwarding number they have me didn't work. So waste of money but I sent pictures and he got them fairly quick
Hello Taylor. Thank you for the feedback. We do regret the fact that the number did not connect but happy the pictures arrived in an expedited manner. Feel free to contact an Account Manager M-F 6-6 PM at 8003239895 in order for your account to be discussed in full detail. Thank you.
Save lot of money on calling your loved ones to keep in touch. Appreciate the good service and reasonable pricing.
Thank you so much for your kind words, Latigue. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to speaking with you again in the future!
It's a great service and saves money in the long run but my incarnated person didn't get messages while I had to trial period
Hello Chery and thank you for your feedback. We regret that you your trial expired while waiting for delivery. We would love to make it up to you! Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss in full detail the source of your dissatisfaction and get your issue resolved as soon as possible. Thank you and stay well.
Great to keep in contact with your loved one who are improsoned. Call, send letters, and photos. Etc
Hi Grace, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to speaking to you again. Best Wishes.
Never thought I could find all the services that this site provides, thank you for helping me keep in touch with hubby.
Products used:
Talk and letters
Hi Perla,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again.
It's very easy to access, simple and I love all the services available. Thank you it is quite appreciated.
Hello Breanna,
Thank you so much for taking the time to leave us this amazing review. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
I love this service l. It helps me stay in contact with my loved one. It's very easy to use and affordable.
Hi Tamara,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again.
Very good and fast service excellent for loved ones wont be disappointed trust me pictures were received as normal great quality
Thank You so much for your review. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
Photos shipped out same day which i loved. Customer service was very nice and patient
Ive used other apps this one is so far the best.
Hi Angela,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, and our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.
Gain trust and grow your business with customer reviews.
Thank you so much we appreciate your wonderful review Kalene! We try to make our page and services as easy and as affordable as possible so you can enjoy contacting your loved one!