• Pigeonly

Pigeonly

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Overview

Pigeonly has a rating of 2.5 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pigeonly most frequently mention customer service, credit card, and bank account problems. Pigeonly ranks 242nd among Directories sites.

  • Service
    103
  • Value
    104
  • Shipping
    79
  • Returns
    74
  • Quality
    94

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
213
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How would you rate Pigeonly?
Top Positive Review

“New to this”

Leslie R.
2/26/21

Pretty cool. I don't like that I have to wait for something to fully process before I can send another message. Also I wish you could use a phone calling service for Shelby county through pigeonly.com. But overall it's a neat way to stay in touch with incarcerated loved ones.

Top Critical Review

“Phone disabled”

Jackie M.
8/11/24

I tried to delete my card information and it wouldn't let me. I called to cancel and the phone number was disconnected. Scam

Reviews (1,018)

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Reviews that mention popular keywords

credit card (29) customer service (65)
Thumbnail of user samanthag362
1 review
0 helpful votes
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November 4th, 2020

5 stars completely very easy and quick response when needing assistance.
Recommend to all my family

Thumbnail of user cortneih
Cortnei H. – Pigeonly Rep

Thank you so much we appreciate your wonderful review Samantha! We try to make our page and services as easy and as affordable as possible so you can enjoy contacting your loved one!

Thumbnail of user margiec51
1 review
0 helpful votes
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September 15th, 2020

I'm so grateful. Signing up was easy, it's cost efficient and your help desk is absolutely amazing!

Thumbnail of user valeriar28
1 review
0 helpful votes
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October 21st, 2020

A little slow, some things I didn't understand and there's still something in process so far...

Thumbnail of user cortneih
Cortnei H. – Pigeonly Rep

Hello Valeria. Thanks for the feedback. The normal delivery time on any fulfillment product is 3-5 business days. If you ever need assistance feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895 in order to discuss the particulars in full detail and get your issue resolved as soon as possible. Thank you and stay well.

Thumbnail of user rubyc121
1 review
0 helpful votes
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October 13th, 2020

Best app to stay in touch with inmates it lets you send letters, pictures, postcards and even call

Thumbnail of user cortneih
Cortnei H. – Pigeonly Rep

Hi Ruby, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to speaking to you again. Best Wishes.

Thumbnail of user yasminb26
1 review
1 helpful vote
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August 26th, 2020

Esta aplicación es 100% recomendada es rapida y segura para mandar cartas y mandar dinero a un detenido se las recomiendo

Thumbnail of user frankling16
6 reviews
6 helpful votes
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March 11th, 2019

Tiene un carácter muy atractivo y muy tranpatente es muy confiable y son muy buenos me lo an recomendadodi y pienso usarla

Thumbnail of user charitys42
1 review
0 helpful votes
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October 23rd, 2020

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Thumbnail of user cortneih
Cortnei H. – Pigeonly Rep

Hello Charity. If you ever need assistance feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895 in order to discuss the particulars in full detail and get your issue resolved as soon as possible. Thank you and stay well

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Thumbnail of user cortneih
Cortnei H.
Typically responds within 8 days

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