- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Pigeonly has a rating of 2.5 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pigeonly most frequently mention customer service, credit card, and bank account problems. Pigeonly ranks 14th among Directories sites.
This company responds to reviews on average within 4 days
In these trying times where visitation is prohibited because of the pandemic, there is always a way to reach out inmates. Sending letters, pics and all other ways to interact so that they dont feel alone while in an entanglement with the law.
I tried to delete my card information and it wouldn't let me. I called to cancel and the phone number was disconnected. Scam
If you love to stay connected with your loved ones pigeonly is the best way to do just that. I have sent letters and i love it!
Date of experience: October 16, 2020
This is the best website out there to stay connected to friends or family who may be incarcerated! It's easy to use and the prices are great!
Date of experience: October 16, 2020
Thank You so much for your review Briana. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
Makes it easy to keep in touch with loved ones. I don't have to print pictures or send letters, I can do it all from my phone
Date of experience: November 1, 2020
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
I needed to find a way to send something more than an email or letter to someone special during a difficult time and this site is great!
Date of experience: November 7, 2020
Dear Nick,
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
It's easy to set up. Easier and faster way to get in contact with a loved one. Would highly recommend to people
Date of experience: September 26, 2020
Thank you so much for taking the time to leave us feedback. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
Easy to send pictures right from your cell phone to your love ones in prison. Also cheap rates can't beat the deals
Date of experience: October 20, 2020
Hi Shelly,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again.
Products are inexpensive, good quality, and I've been pleased with my purchases. Thankful to have an easy access to my loved one.
Date of experience: November 3, 2020
Hi Rachel,
That is music to our ears! So glad that navigating through the website was easy for you, Pigeonly is committed to helping family members stay connected and provide all the resources we can to keep customers connected with there loved ones. Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.
This was my first time using this service. So far everything has been good and in order. Services were fast and sufficient.
Date of experience: August 21, 2020
It's ok. Think it makes it easier to look up what you need to. Like video visits, commissary, phone mins and etc.
Date of experience: September 27, 2021
Hello Darcey, thank you for your review, we appreciate you using Pigeonly
I love this app it's great and easy to stay in touch with loved ones I recommend it!
Everyone should use it
Date of experience: August 20, 2020
The website is so easy to use. I have never hassled with the site not even once. I'm very pleased with them.
Date of experience: August 27, 2020
The best app to keep in contact with our loved ones. I would recommend this app to all my family and friends.
Date of experience: August 25, 2020
I am impressed at what you all trying to do. I applaud you for that. It just needs more tweaking and examples,
Date of experience: August 26, 2020
It Is super convenient and easy to use. There's step by step help along the way. It's really neat i recommend it.
Date of experience: August 26, 2020
I can't tell you how much money i wasted at Walgreens printing picture's to send this is so much easier and faster
Date of experience: September 13, 2020
Pigeonly made it very easy to send my boyfriend money and pictures which was very exciting! Im very happy with their services!
Date of experience: September 19, 2020
Hello Paige! We hope all is well and that your boyfriend loved the great quality of your pictures. Thank you for choosing Pigeonly.
Great service prompt and easy to use I was able to find my lost friend and reconnect in a very easy and fast way
Date of experience: March 8, 2020
This is uncalled for I paid my money an pictures just sitting there. I would like my money back I don't recommend this service to anyone
Date of experience: October 31, 2022
Hello Kisha,
Thank you for your review, please know that our team is working diligently to have this issue get resolved as quickly as possible. We are currently receiving volume of orders that causes the delay of the shipment. We will make sure that this will be taken care of immediately.
Fast, easy, reliable way to send love to your loved ones. Your inmate deserves another chance. This to shall pass
Date of experience: October 25, 2020
Hello Shawna,
Thank You so much for your review. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
This app does is all! From pictures to post card to phone calls! All in one... One stop communication shop!
Date of experience: February 18, 2021
WHi Tiffany, we are pleased to hear you've had a great time with our company! Thank you for this wonderful review, we praise customer loyalty please give us a call and ask about our three, six, or twelve-month subscriptions and what more we have to offer for you when you get a chance. Serving customers like you make our jobs more enjoyable.
I can send pictures, write letters,, postcards,, send money,, and phone money,, all in one place,, as well as other people in there,
Date of experience: March 8, 2020
Thanks for the awesome review, Lanna! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Give us a call if you need anything. Have a great day!
Hello Misty!
Welcome to Pigeonly, we invite you to test out all of our six different services so you can take advantage of everything you plan has to offer you. If you have any more questions or concerns please do not hesitate to contact us@ 1800-323-9895. We’re here M-F 6 am - 6 pm PST. Have a wonderful day!