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    Pigeonly

Pigeonly

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Overview

Pigeonly has a rating of 2.5 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pigeonly most frequently mention customer service, credit card, and bank account problems. Pigeonly ranks 14th among Directories sites.

  • Service
    103
  • Value
    104
  • Shipping
    79
  • Returns
    74
  • Quality
    94

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
View ratings trends
213
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How would you rate Pigeonly?
Top Positive Review

“Sigh Of Relief”

Norma H.
9/15/20

In these trying times where visitation is prohibited because of the pandemic, there is always a way to reach out inmates. Sending letters, pics and all other ways to interact so that they dont feel alone while in an entanglement with the law.

Date of experience: 9/14/20
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Top Critical Review

“Phone disabled”

Jackie M.
8/11/24

I tried to delete my card information and it wouldn't let me. I called to cancel and the phone number was disconnected. Scam

Date of experience: 8/11/24
See critical reviews

Reviews (1,018)

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Reviews that mention popular keywords

credit card (29) customer service (65)
Thumbnail of user valeriar28
Massachusetts
1 review
0 helpful votes
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October 21st, 2020

A little slow, some things I didn't understand and there's still something in process so far...

Date of experience: October 20, 2020

Thumbnail of user cortneih
Cortnei H. – Pigeonly Rep

Hello Valeria. Thanks for the feedback. The normal delivery time on any fulfillment product is 3-5 business days. If you ever need assistance feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895 in order to discuss the particulars in full detail and get your issue resolved as soon as possible. Thank you and stay well.

Thumbnail of user samanthag362
Louisiana
1 review
0 helpful votes
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November 4th, 2020

5 stars completely very easy and quick response when needing assistance.
Recommend to all my family

Date of experience: November 4, 2020

Thumbnail of user cortneih
Cortnei H. – Pigeonly Rep

Thank you so much we appreciate your wonderful review Samantha! We try to make our page and services as easy and as affordable as possible so you can enjoy contacting your loved one!

Thumbnail of user farrahw5
New Hampshire
1 review
0 helpful votes
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November 10th, 2020

Happy with site so far. I am struggling and this helped ease my worries a little... Farrah

Date of experience: November 9, 2020

Thumbnail of user cortneih
Cortnei H. – Pigeonly Rep

Farrah thank you for your great review, we hope you continue to have easy and convenient time using our services to contact your loved one.

Thumbnail of user margiec51
New Mexico
1 review
0 helpful votes
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September 15th, 2020

I'm so grateful. Signing up was easy, it's cost efficient and your help desk is absolutely amazing!

Date of experience: September 15, 2020

Thumbnail of user yasminb26
Texas
1 review
1 helpful vote
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August 26th, 2020

Esta aplicación es 100% recomendada es rapida y segura para mandar cartas y mandar dinero a un detenido se las recomiendo

Date of experience: August 26, 2020

Thumbnail of user frankling16
Costa Rica
6 reviews
6 helpful votes
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March 11th, 2019

Tiene un carácter muy atractivo y muy tranpatente es muy confiable y son muy buenos me lo an recomendadodi y pienso usarla

Date of experience: March 10, 2019

Thumbnail of user charitys42
South Dakota
1 review
0 helpful votes
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October 23rd, 2020

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Date of experience: October 22, 2020

Thumbnail of user cortneih
Cortnei H. – Pigeonly Rep

Hello Charity. If you ever need assistance feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895 in order to discuss the particulars in full detail and get your issue resolved as soon as possible. Thank you and stay well

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Thumbnail of user cortneih
Cortnei H.
Typically responds within 4 days

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