Pigeonly

I've had $55 plus out my account in ONE MONTH. I am from the UK as him can see, so the number was a god send for my friend to contact me. I'm a single mum & can't afford the charges at all. Cancel
The number it's a scam & not fair. I am so upset with this company.

I am having issues learning. But that's me. Lol! Other than that. You gave me a way to talk to my soon to be husband. And without that communication right now. It's been very stressful. Again. Thank you!

It took over 2 months before inmate got the free post card. I sent a letter a month ago, he still hasn't received it. Trying to call is impossible...they never answer calls, and NEVER call back if you put self on the call back list..

My gf was recently arrested and was housed in Macomb County Jail pending me finding funds to bail her out. I knew it was going to take a little while for this to happen and did not want to spend so much money on care packs which would cut into my bond fund. I never saw this Pigeonly option before and looked at what other options are there to show incarcerated loved ones are not forgotten. Even a little note that just says high can lift their spirits and give them the energy to go another day esp if they are in full blown detox. You all know the prison guards and system does not give a $#*!! Anyways I like this new option to communicate with loved ones to remind them they are missed dearly and not forgotten. Oh btw website easy to navigate

I'm still not quite exactly what Pigeonly really does. First off they wanted to charge me $30+ for the phone calls when it was only supposed to be $8. Customer service won't message back. Still don't know if I get a letter in the mail box or onlie

My fiancé told me about your services, and that it will be easier to send pictures, make calls. I've sent him a couple of pics, and he is always thrilled to receive them in great condition. Pigeonly has made it so convenient to stay in contact with loved ones, and share memorable moments. Thank you for your support durning these hard times.

Good way to keep in touch and share memories with loved ones while theY are away. Especially during the COVID pandemic. Have faith and let go of negativity in this crazy thing called life. It's too short to be anything but Happy?

Have taken over 400pounds unauthorised. Not what you want to see at anytime never mind after Christmas. Currently onto the fraud department at the bank!
Of course I've emailed pigeonly with no response!

After seeing the gentleman on VICE and hearing his story, I decided to sign up to see if it works better than the system I currently use. I sent my first picture today then had a chat conversation to determine the time it would take for my picture to arrive. I was told it would go out today and would take 3-5 business days to arrive. I only live 12 minutes from the facility but it usually take about 7-10 days with the facility checking and distributing mail. I'm curious to see if it's quicker than my usual method. I had bought a printer to print pictures, etc. prior to signing up.

Pigeonly has been so great helping me stay connected to my loved one. Costumer service has been great with any issue or questions I might have for them. They offer some pretty good services, letters and photos work great for me especially if I'm working plus you can do all this from the comfort of your home. Thanks pigeonly

Pigeonly helps you connect with your beloved inmate or inmates. They have great ways to stay in contact and offer different ways to let them know you're thinking about them. Their prices are unbeatable I have searched other websites to connect with my loved one and pigeonly is the best one. I highly recommend it p

Right now, it's a hassle to go to the post office where I live. Hubby and I are having problems so phone calls aren't plentiful. Being able to just write how I feel and press submit relieved a lot of pressure while we're trying to work things out. If I knew about this 4 years ago, could have saved me some money.

Since May this company Pigeonly has gotten me for 79.99. Not counting the 1 dollar they got my card number for. Saying my Inmate could call for a monthly fee. I have never received any service from them. But the still continue to randomly charge me. 4x in one month. Will not give any refund when called?

I made an account and signed up for a free trial. Read these reviews about bogus charges and canceled it immediately, but just in case I put a card with no money on it and deleted my bank card. They won't let you delete your card until your "subscription ends" which is 7 days later. Lo and behold 24 hours later I get a notification that my card declined two 39.99 charges. This site is the first and only place I have ever given this card info. I have contacted the authorities and am determined to erase myself from their site. I had to deactivate my card. I've enclosed photos. Oh yea, the charge came from "pgn.co". Imagine that.

It's awful. Nobody explained nothing to us. Told us unlimited talk didnt happen. 35$ later and only talked 2 times plus the letters they mail takes 2 weeks to get there. Also promised that 10$on us had 3 friends join as well got nothing but more fees.

My mail was sent back to me for several months. When I called to ask why, I was told as long as I have his prison number it should get there. Not so. The correction industry wants you to address the envelope they way they want it addressed. I followed their protocol but still it was returned. I then asked pigeonly why I should use their service if my mail continues to be returned? I'm still waiting for a response.

I wish that this service would replace all the others in place at the jail facilities.
I've had nothing but trouble, problems and hassles. GTL connect Network, the other ones I am broke because of it and can barely afford to put money on my husband's books do to the other companies high fees. I wish my jail facility will allow pigeon to load commissary but at least now a lot of the other services are cheaper for me and I can send him pictures, greeting cards among other things. I've only had to use the customer service one time and even that was beyond amazing. Extremely happy with them.

I was hesitant about using this, since I'm so old fashioned and use to mailing everything. I'm really not too computer savvy, but since I‘ve mailed my pictures off twice and they haven't been received, I figured why not give it a try. It only took me about 3 minutes to set up my account and send my photos right on to my hubby! I love it and I didn't even have to leave the house. They even called me to verify it was me, which made me feel more secure and ready to try. I set up a recurring payment acct. Since I will definitely be doing things this way! I love it!

Pigeonly is terrible. Twice with 3weeks $19.99 has been taken out of my account. I only have phone service through them and it's nowhere near $19.99 a mth! The first refund was a breeze to get my money returned. This second round, I'm still fighting for my $ to be returned. It's been over a month. Supervisor Katy is a joke and a liar. The phone #'s barely work on the weekends. It always technical issues for a service that's being paid for that you can't use! I'm furious! As soon as I get my $ back and find another company for inmate calls, I'm done with them! I'm contacting the BETTER BUSINESS BUSINESS BUREAU as well. They need to be aware of this so called company!

Unethical —They promised phone calls, video calls, and computer connections. They promised delivering photographs and postcards. They did none of those the kiosks are non-usable, and I was charged for three months without them providing the services. I need to speak with them five times in order to get one of the months reversed. Don't waste your money

Pigeonly is a great and stress free way Of staying connected to your loved ones during this unexpected time. I recommend this to any and everyone that needs to stay connected conveniently and on a budget. The only thing I'm upset about is I didn't know about this sooner.

Pigeonly is a blessing for me, I am able to reconnect with my Best friend during this pandemic, they offer affordable deals that put smiles on pplz hearts, may the Lord bless this company so the can continue to bless. Families, thank you pigeonly keep up the good work

This company is a complete joke! I sent mail over a MONTH ago and it's still yet to be processed. I keep getting the run around and excuses of "were backlogged." You can't call because they phones lines "are down for maintenance" and your customer service is less than helpful. The holidays are practically here and you are affecting the mental health of us families and our loved ones!