Pigeonly

This service says it's to help families to communicate with there loved one well I put my trust in this and never again it charged me 15.99 then 25.00 then another 25.00 and I got to talk to my husband twice and couldn't use it anymore so two phone call cost me almost 70.00 that's not helping families communicate that's straight robbing people and you should be where my husband is and you should pay the prices I did then you may change your way of helping families

I've had multiple 40 dollar charges taken out of my account by them in the last two weeks equaling over 200 dollars I've contacted them several times with no resolution…. I've asked twice for my account to be canceled and they haven't you can't delete your card or inmate either as long as your active in a subscription, do not use them

Beginning July 21,2002, all USPS mail for Iowa's incarcerated persons had to be directed to Pigeonly in Las Vegas, NV, for digital scanning and then copies forwarded to the appropriate correctional facility. As of 8/8 my loved one has received only the letter I mail to Las Vegas on July 20. There are currently 13 letters from me, dating from July 21, that have yet to be delivered. Pigeonly's information says that the letters will be scanned within one day of receipt and then forwarded by Priority Mail (1-3 days). Mail should arrive in 10 days or less. We are currently on day 16.

Once, again, no contact. It has been 48 hours and no one has returned our calls even though we have been 'keep your place in line" twice on two different numbers. Two previous emails remain unanswered. There is never anyone on the "LIVE" chat. I have checked all hours of the day. I have spent $50 so far and have received absolutely no communication from the company despite repeated attempts to contact them. I am calling this a SCAM. It would be awesome if it worked. It doesn't. I am screwed. I still can't talk to my son. I will be posting my review on the internet.
Kim *******@yahoo.com*******910

I would LOVE to sing and dance about Pigeonly because it is such a fantastic idea, but please be very cautious when signing up. I have never had a company take as much money as they would like from your account and there be zero repercussions. They have taken hundreds from my account in small, bite-size payments of $7.99 and $14.99 each. I have contacted them multiple times, had a few refunds but the money keeps going. They took SEVEN payments out yesterday randomly worth over $60. My bank provider eventually refunds the money and reclaims it from them as I had the service blocked, but it just goes on and on and on... it is a wonderful idea and I so wish I would support it but it is a very very dodgy service! They have taken a total of $100 in the last 12 days alone.

I paid a $5 a month subscription for letters not 1 letter went out! I also paid $13 for them to save me money on phone calls I made a deposit of $26.06 I was charged. 70 a minute the jail charges. 50 a minute. Pigeonly is a SCAM!

It was really easy to set up my account. It was a great way to confirm that I had the correct information for my friend that was incarcerated. I had confidence that my card would actually reach him. The tracking was help ful too. I can only imagine how lonely and frightening it would be to be in jail and getting mail from family and friends has got to be the best part of their day.

It is an awesome fast and easy using buisness. If you can't do it help is not a problem They let you know what and how and how much it is. There prices are amazing. You just have to try it to be honest I wish my loved one was out and I would not have tried this buisness.

I have 3 boys all under the age of 4. So sending my husband pictures and letters is not as easy as it should be. But this app does all the hard work for me. Literally all I have to do is take the pictures. They send it off for me!

Company has made it quite easy. While you had trouble finding him, your efforts to check in with me, to make shure I wasn't stuck was refreshing and new. You really helped the computer illiterate. THANK. YOU! I don't know how to add a photo.

I haven't been using it long. I was unable to fund commissary account through them, because they don't support that particular prison, and referred me to a 3rd party.
I also tried sending a web article, but I have no idea whether the inmate would have to pay for computer time or not. Also, it wouldn't accept the web article. It didn't say why, but perhaps it was too many pages. It was a pdf book hosted online, so maybe they don't accept that format of web article.
I've tried the mail service. Your letter can't be more than 5 pages long, apparently. I expected it to get there faster, but it seems to be taking a while. Paying $5 per month plus whatever their subscription fees doesn't seem that great in comparison with a 55 cent stamp. If the letter takes 3 days to get there, you can only send 10 letters per month, and that would only cost $5.50 using stamps. So it might not be such a great deal, unless you have a coupon and cancel before you get billed.

Please do not fall for this. It provide services that you do not need this website for. For example sending pictures and letters. You don't need them to do it. They took 34.99 and tried to take another but I locked my account. This was after I subscribed to a Free Subscription. I even went to double check if I was as fault but I was not. I been calling they never pick up, call back or respond

I like this website I think it's nice and all but my friend hasn't reached me back how do I know what I sent him he received? He hasn't called the number at all and I need to know if he's okay please if anyway possible get him to reach me thank you

I am so impressed with Pigeonly.com. They are certainly a inmates family best choice. They are simple and easy to use to corespond with our inmates. I joined 2 or 3 different companies.in last few days. I've lost time and money., I m happy to say this is a company I would recommend to any families that have loved ones in the judicial system. Love rates for sending cards, pictures, messages, You simply sign up and write they do the rest. How easy is that? And the rates are really low. They are having a special. 99c for the first month. Join now.

I think that you shoudl be able to write as many letters as you want. The processing takes such a long time and seems for it to be online i could have just wrote multiple letters and mailed them out. Also you shouldn't make people get a pre payed card to talk to inmates. Let it bill there company because when you have to set up an account it drops the call and you have no way of getting in contact with that person again. I also feel that if we send letter via computer they should be able to respond the same way. And it should be immediately.

It's easier to be able to write an email like message to send to an inmate in the county than it is to hand write and stamp and mail one. In fact, I've hardly ever written anyone in the county before when that was the only way you could contact an inmate for the longest. Thanks to this app you can send pictures and letters is pretty cool.

This wasn't what I expected at all I paid money to add a line which the inmate doesn't even have access to. So I'm out $25. The pictures and letters take a week or longer to get to the inmate not sure yet if it really works or not because nothing has been received yet.

I enjoy the service as well as the effort put in to find my inmate. Still trying to learn how to use it and was able to send a letter ( I think). Not sure how to tell if it had bean read yet tho or not.

Pigeonly was a quick and convenient way for me to connect with my loved one. I was able to send every day snapshots to make our loved one apart of our everyday life. The turnaround time was quick and I am just waiting on the next special delivery!

This service is absolutely awesome... i love the fact that my love one gets my pics instantly and most of all that i can send letters through here. Been a customer for several yrs now off and on and i just love it. Thank u for this service

At first I thought this app had many issuse ones I was able to speak with a representative my negative thoughts disappeared. Thank you for taking time an walking me through the process of app so I can comunicate with my loved one.

Do not use this site they billed my card 8 times in less than a month, When I called to report the first 6 charges they said they would fix but they only changed the name on the charge and continued to charge my card. Do not put your card on here.

It is the best way to keep in touch with loved ones and what I like the most is the personal service during my last call where I had quite a lot of questions actually. The staff assisted me in solving all my questions and concerns. Keep it that way!