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New York
6 reviews
33 helpful votes
Follow Michelle L.
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I have tried to purchase from Poshmark 3x. My first purchase they did not take back (but amex credited me for). I received a misleadingly small pizza wallet thing. I vowed to never shop on Poshmark again. How could they not take it back? It was clearly misleading. They gave me $5 useless poshmark credit instead. Nonetheless, a day came when i needed white jeans for a job. I never wanted white jeans and I didn't want to spend money on them, so I thought, hey let me get a cheap $5 pair on poshmark with that useless credit I was never going to use. I bought a pair which would have been free with the credit and 6 something shipping. That person never shipped it. I tried one more time. In a rush I bought some white jeans that were called VS Pencil jeans. Now to the buyers credit the jeans were actually brand-named VS pencil. I did not realize that and thought I was getting skinny jeans. Nope they were straight leg and baggy misleading again just like the pizza wallet. Then i was put into some comment purgatory with the seller who of course felt she was right in calling them by their name, which to an extent she was, but which person would read VS pencil and think they would get straight leg. Then also my fault I read over it but the pants were stained. Who would even think of selling stained clothing period? To her defense she mentioned it but I'm sure people are just rushing to buy stained white jeans on the internet for $5. Even the Salvation Army won't sell or donate stained clothing. Once again Amex came to the rescue on my stained white straight leg baggy jeans. I did get my $5 Posh credit back again but I vow to never use it. Poshmark is a haven of misleading items that may or may not be stained that are always final sale. Eww.

Date of experience: December 5, 2018
Florida
1 review
1 helpful vote
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Scam!
March 1, 2023

I gave the site a try with a mystery grab bag. Thia was a 40$ surprise purchase. Disgusting.
I was expecting amazing just reasonable.

Date of experience: March 1, 2023
Minnesota
1 review
7 helpful votes
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Review
June 4, 2016

DO NOT ORDER FROM THIS SELLER SHE IS A FAKE! Her name *******@laurenhicks96 To be honest I am very upset with this seller. I am SO upset because I ordered two things from this seller but as a bundle on April 22,2016. I received the first item on April 26,2016 which I was pretty happy about although the dress looked very worn out. The reason why she only sent one dress right away was because she said that she couldn't send the other dress right away because she couldn't find the other dress because she wasn't home because she was in college and her mother was looking for the dress for her. Which led her to asking if she could send the other dress later on. Which i was like okay, because i can understand that. && then 3 weeks gone by and she still didn't send it. I messaged her a couple times after saying that i didn't get the dress that she said that she will send but then she ignored me. And then I messaged her mother on facebook on may 24,2016 and then she finally replied back to me in the rudest way talking about how her grandfather died and that she would send it to me the next day which was on May 25. So i was like okay. Ill be patient and wait another week. And today which is june 4. I still didn't receive anything in the mail. I honestly feel so scammed by her, so if you're a buyer be careful because she scammed me.

Date of experience: June 4, 2016
Rhode Island
1 review
3 helpful votes
Follow Margret D.
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Ask for detailed info on listed items. For some reason this site is not as detailed as E Bay in describing listed items for sale. I don't get it.

Date of experience: December 6, 2017
Massachusetts
1 review
24 helpful votes
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Their customer service is HORRIBLE and they make returns impossible. DO NOT ORDER from here. I had to file a charge dispute against them - I REPEAT DO NOT ORDER FROM HERE.

Date of experience: September 24, 2015
California
1 review
0 helpful votes
Follow T L.
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Beware if you receive a shoddy item it is unlikely they will allow you to return it or refund the item for you.

Date of experience: January 31, 2022
Colorado
1 review
6 helpful votes
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Love this Site!
July 26, 2017

I've bought several items from Poshmark & am thrilled with the experience!
Quick Shipping & Great Deals!
Will buy from Poshmark over & over again!

Date of experience: July 26, 2017
Texas
1 review
0 helpful votes
Follow Yu L.
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Very bad. Very bad, worst customer service. Sellers sell faulty items there and poshmark does nothing for you. THEY ARE THE WORST, EBAY IS FOR BUYERS BUT POSHMARK IS FOR SELLERS!

Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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You order stuff and when you have a problem you contact customer service. Customer service takes a week to not read your email or not comprehend it

Date of experience: December 3, 2023
Colorado
5 reviews
28 helpful votes
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Fees are way tonight.
September 3, 2017

There to proud of there site and a 20% sellers fee screws the whole site. Who ever is the head boss of this site is a greedy s of a beach.

Date of experience: September 3, 2017
New York
1 review
0 helpful votes
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False advertising
November 25, 2020

Advertised free shipping, charged me $7.11, said would credit me on next order, charged $7.11 again. Complete runaround

Date of experience: November 25, 2020
South Carolina
1 review
0 helpful votes
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I've been buying and selling on Posh for a few years and it has been a great experience. Great selection and good prices.

Date of experience: September 7, 2019
Texas
1 review
11 helpful votes
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DO NOT SELL nor BUY! The customer service is non -existent. For high end authentic goods please go to another site... this place is a FRAUD!

Date of experience: August 11, 2017
Arizona
1 review
3 helpful votes
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What you should know
October 2, 2017

This is a great place to both buy and sell if you as the buyer and the seller take a proactive approach...

For buyers. Review all photos well. If you have a question ask it. Don't be afraid to ask gor more photos... or to ask questions about an item you wish to purchase...

Take a look at the persons stats that you are purchasing from. How fast they ship. If they cancel orders often. Or if they have a low star rating... Make an informed decision about who you buy from... This will save you a lot of stress...

If you sell... read all of the rules. And know that posh charges buyers over $6 for 2 day shipping. Be aware of that and respectful of shipping in a short amount of time. Or risk a low star rating... that $6+ is what the post office charges for fast shipping. Posh is not making money on that end. So respect your buyers and ship in a timely manner.

Also know that as one who sells on Poshmark. You agree to either a $3 + Posh commission on items under $15 or 20% for items over...

Buyers... try not to low ball... if you offer $5 for an item. Know that that person will only be paid less than $2 of that...

There is no reason to remark on an item you feel is to expensive... In fact. A fellow Posher can file a complaint against you for harassment... On the other end. Do not respond to someone who does this. Block them... be professional to be successful...

Poshmark is an amazing place to both buy and sell as long as you are proactive as a posher... I learned this the hardway... I hope that this will assist others in an easier route...

As far as luxury goods go. You can ask that the seller send them to be Authenticated when purchased. The seller pays for this... and you are not charged until the item is proven to be authentic...

Most of the bad reviews you read about can be avoided if you take on the responsibility of being a proactive posher... Happy Poshing! I hope this helps...

Date of experience: October 2, 2017
Indiana
2 reviews
5 helpful votes
Follow Rob g.
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Paid for expedited shipping (1-3 days) Garment not sent out until day 7. Poshmark said that is acceptable... Really?

Online junk store - Beware

Date of experience: December 21, 2018
Wisconsin
1 review
0 helpful votes
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Money Stolen
March 28, 2023

My wife recently paid 200.00 for a handbag that never shipped. Trying yo contact support is fruitless

Date of experience: March 28, 2023
Florida
1 review
0 helpful votes
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They'll ban you for the absolute silliest reasons. They also take a large amount of profit from your sales. Stay away, go on Mercari instead.

Date of experience: December 2, 2022
California
1 review
0 helpful votes
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Theresa a scammer with over 130 accounts on Poshmark and they don't do anything
She's allowed to keep them all

Date of experience: November 30, 2021
Texas
1 review
1 helpful vote
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Fake sellers
December 10, 2022

They have more fake sellers than the law should allow. Its trash and very unprofessional *******@golouie

Date of experience: December 10, 2022
Colorado
1 review
0 helpful votes
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I've only had 2 bad experiences and customer service was very helpful. All of the other transactions went great

Date of experience: August 31, 2017

Overview

Poshmark has a rating of 1.3 stars from 2,851 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.

service
772
value
696
shipping
671
returns
648
quality
630
+781