Support for sellers sucks but I think everything else is great. There are going to be scammers everywhere. That's why they say buyer beware
No good very bad unprofessional the worst stinks garbage excrement pernicious vile despicable and disgusting
Horrible service, beware, dont use them. They made me wait over a week to be refunded for an order that was never shipped.
Customer service sucks, miss posting by sellers with sizes two time no support and will not buy from these idiots again!
Liberals shunt down seller & buyers accounts. With out notice. Warning. Nothing. Poshmarks way of doing business!
If you're willing to put in the work, you will get an amazing pay-out! I've made over $100 on this site!
Yet I work at Saks Off 5th - get a discount on my clothing and this is what they claim - it never fails.
Their email: Your Poshmark listing "~ BLAZER ~" has been removed due to Counterfeit item-
Terrible, nothing I order ever ships. Sellers do not respond. My orders are always cancelled and it takes forever to get a refund.
Ordered a pair of sneakers. Seller did not reply or ship. That's the bad. However Poshmark sent me an immediate refund and that was good.
I read all the negative reviews before signing up and wanted to try for my self,. People were right Customer service is a joke!
Thoroughly pleased with purchase. Fast Delivery. Wonderful little thank you note! Perfect Fit and color is to die for.
Listing was misleading. I asked to return and they denied it. Buyer beware! Will never buy here again.
My item never shipped. This doesn't appear to be a trust worthy site. Stay away and take your business elsewhere.
No response provided after the product was purchased 11/9. Don't trust this company with your credit card info.
Poor quality product, smells bad and obviously very used although claimed to be new. Customer "service" is a joke.
I have ordered maybe 10 times from Poshmark
Twice the items received went directly to donations because they were too worn and not returnable
I bought an $8 Sak Roots Wallett. Seller contacted me days later said she didn't have it! Don't shop here!
Update to try to help newer Poshers.
1. Your first sale is usually the hardest. Becoming successful on Poshmark takes time. That being said, I've been able to make more using poshmark than I have at my regular job over the past year. I don't devote my entire day to it, but I do engage daily & always answer questions.
2. Share, share, share.
Don't just share your own items, share the items of people who share yours. You're unlikely to do well in this community if you don't share. Followers are more often than not, people with similar taste & window shoppers. Some do buy, but don't assume your followers & your buyers are one in the same. That's a mistake I believe many people make. The more I've shared, the faster my own sales have become.
3. Good sellers will get back to you right away, offer to get you more photos & answer your questions. It's not an inconvenience. If they treat it like it is, find a different seller because ultimately, if you're unhappy, as a seller, I'm likely to be unhappy. Personally speaking, I also post videos of my merchandise and am happy to provide any information you need. My items are typically expensive & I expect questions.
4. 99. 9% of anything labeled a VIP' designer gift is fake. If they're selling more than one, I'll double down even more on that statement. Do not buy them unless you know the truth & simply don't care.
5. Listen to what experienced Poshers have to say when it comes to lowball offers, how to avoid receiving junk, etc.
6. Remember, poshmark is an intermediary, not the actual seller of the goods in question. Like any other sales platform where you have individual sellers, quality & service will depend heavily on the person. Read love notes; some of us will show our 5 star reviews. If someone isn't active & doesn't reply quickly, move on. Chances of a good experience go down the less the person communicates. (Exception: you get a message that states their closet is on vacation until a specific date. That's the responsible way to close your closet but let people know you'll be back soon!)
7. Reach out to Poshers who know what's up. Most of us had mentors to help us along & we're happy to help you, too!
Find me at blankcanvaspm.
Update to offer some help:
1. If a person has crappy pictures, be smartdo not buy from them! Now, Im not saying stick to styled pictures. Im saying, look at the sellers who give detailed pictures, even of small things.
2. If something feels off, thats because it probably is. Theres one girl who says shes in her early 20s & shes selling extremely expensive items but mostly, she trades. This isnt someone whos just good at consignment finds. A lot of her things are coming soon making me believe the majority is likely fake. Superfakes, but if its sketchy, just back away. Its probably not the deal, it seems to be.
3. Prices are higher on Poshmark than on eBay for some sellers because Posh takes a bigger cut. Some of the pro sellers like Rebag are definitely cheaper on eBay. That said, I only sell on Posh, but I see why this may be confusing. Just remember, each seller sets their own prices & in some cases, the condition of the items varies greatly.
4. Some of you are right: Posh IS part social network! Thats actually a good thing. Ive made several good friends. This is a benefit because its a way to grow your network and find buyers/sellers you can trust! It can be overwhelming (or annoying) depending on how you look at it, but dont overlook the benefits.
5. If a seller doesnt ship in 7 days CANCEL your sale. Just go in to your purchases & say theres a problem. Item hasnt shipped is all you need to check & youll be refunded. I never let a seller go beyond that time period. I get my things out the same day (next only if the post is closed) so by the end of a week, Im not waiting anymore.
I hope these things help you if youre new to Posh. Happy to answer questions or whatever.
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I started out on Posh as more of a buyer... usually smaller items. Im now selling & doing quite well. For me, the trick was finding poshers with similar taste & closets & we all kind of look out for one another. I am one who lists my items high, however, I sell designer items almost exclusively. Theyre often lightly used (in many cases, you cant even see use) & in pristine condition. I send the items with their original boxes, dust bags, etc. as much as I possibly can & Ive only had 1 issue. That seller didnt even contact Posh. At first she claimed the package wasnt delivered, except that the tracking clearly stated it was. She made the mistake of then admitting it was delivered by marking it such on the app. She didnt open it & had the item sent back to me without saying anything. By then, her funds had been released bc she marked accepted on the app. Well I got the box, tried to contact her & she wouldnt talk to me. It was a case of buyers remorse but I already had transferred her cash out of my account. I asked for Poshs help because I cant refund without assistance. They, thankfully, did step in & help & I wasnt penalized because of the buyer.
All in all, its a great site, but people need to be smart. Its not a garage sale. Or if it is, its obvious in the listings. I use all available characters to describe my item, give measurements, etc. Its all authentic as Im a stylist. I have plenty of clothing & this is a way to make some money on things I wont wear/dont need anymore & I make neat finds. Ive also made some great friends.
Do your research. Ask other Poshers for help if youre concerned about a person or listing. Many of us will take the time to flag counterfeit item and warn you against them. Poshmark is good for serious sellers who want to deliver great CS and realize this takes time & effort. As a seller, I like that there are no returns & aside from the one girl, Ive had no issues. Im a 5 star seller. Yes, there are scammers & people who will try to trade for nothing, but its easy to weed them out. I only trade with a select few. I say use Posh... but make an effort to be involved with the people you follow & who follow you. Its a much better experience when you do, &, at least as Ive noticed, fewer people trying to scam.
I have shopped on Poshmark for s little over 3-4 years. Over that time I have purchased quite alot of clothes. I then saw home furnishings available. I have only had about 5 or 6 clothes items I could not use due to either a hole, a spot or a tear for instance. I did notice shipping costs go up (sometimes more than the item!) When I first purchased home items it was some pillows, quilts, & other soft items. After seeing some glass & pottery items, like Christmas dishes marching mine, I began to order breakable things only having 2 things broken in well over 2 yrs. I could repair 1 of them in fact. But in the last 4 weeks I've had 3 orders broken (2 shattered & I got a cut on my hand unwrapping a piece). All 3 things were reported within 3 days of my receipt. I need to mention there have been many time over the last 6 mos or so that Poshmark & the seller show it having been delivered & it actually comes 2-3days later. That happened before these last few weeks & I was messaged to accept my order & I finally had to write the seller that I had not gotten it yet. At any rate Poshmark is refusing to refund my money that I DID NOT "accept" but they released to the seller. Naturally both persons say they wrapped well but the boxes of the 2 worst were "clanking" when moved (obvious loose pieces moving around). Right now I wouldnt give Poshmark even 1 star but the 3 above are to recognize some very nice Poshers I've dealt with. Don't waste your time because this week alone I found 2 same items brand new & costing less on Amazon (the shipping is totally out of hand with Poshmark). Lastly, you get scripted replies to claims & no personal service. I'm done.
Overview
Poshmark has a rating of 1.3 stars from 2,851 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 51st among Consignment sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members