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Rakuten
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Shopping/Cash Back
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Rakuten

rakuten.com
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How would you rate Rakuten?
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Laura V.
New York
1 review
0 helpful votes
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Prompt responses, quick and helpful action
January 30, 2015

Prompt responses, quick and helpful action. Resolved problem without delay.

Date of experience: January 29, 2015
Diana W.
Pennsylvania
1 review
0 helpful votes
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Best app ever
February 18, 2016

My first month on the site I made almost $100.00!
Customer service is so nice and helpful.

Date of experience: February 18, 2016
Marcelle G.
New York
1 review
0 helpful votes
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Payment Feedback
February 18, 2016

My experience with Ebates is honestly Great! I know that Debates care about their Customers!

Date of experience: February 18, 2016
Linda H.
Georgia
1 review
0 helpful votes
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Excellent Customer Service
February 17, 2016

Anytime I have an issue, they respond immediately to my request, best site around!

Date of experience: February 17, 2016
Penny L.
Virginia
5 reviews
0 helpful votes
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Great service and quick response when I needed help.!
February 7, 2015

Great service and quick response when I needed help.!

Date of experience: February 6, 2015
S A.
Kansas
1 review
0 helpful votes
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Absolutely wonderful!
February 6, 2015

Absolutely wonderful! HIGHLY recommended! Thank you for this awesome service!

Date of experience: February 6, 2015
Cassandra R.
Massachusetts
1 review
0 helpful votes
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Really amazing site with some of the best and fastest...
February 8, 2015

Really amazing site with some of the best and fastest customer service I've seen.

Date of experience: February 7, 2015
Jay H.
Louisiana
9 reviews
24 helpful votes
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Good Company
March 3, 2016

I have ordered several items from this company and it was all well handled.

Date of experience: March 3, 2016
Lekesha M.
Oklahoma
1 review
1 helpful vote
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It was great!
September 15, 2014

It was great! I love ebates and recommend to anyone!

Date of experience: September 15, 2014
Patricia L.
Pennsylvania
2 reviews
1 helpful vote
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Top notch...
September 16, 2014

Top notch... Rachel went the extra mile for me and I appreciate her great customer service.

Date of experience: September 16, 2014
Becky L.
Oregon
1 review
2 helpful votes
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Supportive, easy to use, check arrives without fail,...
September 10, 2014

Supportive, easy to use, check arrives without fail, no hassle and great customer service.

Date of experience: September 10, 2014
Anne L.
Illinois
1 review
1 helpful vote
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The rep was efficient, polite & promptly solved my...
September 15, 2014

The rep was efficient, polite & promptly solved my issue.

Date of experience: September 15, 2014
Kai P.
Illinois
1 review
0 helpful votes
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I'm very happy with the customer service being fast...
December 16, 2014

I'm very happy with the customer service being fast and friendly.

Date of experience: December 16, 2014
Ehab M.
New Jersey
1 review
0 helpful votes
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Speedy Support
March 24, 2016

I had an issue on my account and it was resolved much faster than expected. Thanks

Date of experience: March 24, 2016
Sonya S.
Illinois
1 review
0 helpful votes
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Customer service
March 22, 2016

Super quick response if you have a problem with the website.

Date of experience: March 22, 2016
Rhianna F.
Texas
2 reviews
0 helpful votes
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5 Star Customer Service Experience
March 17, 2016

Customer service did an awesome job of getting back to me and immediately resolving my issue.

Date of experience: March 17, 2016
James S.
Iowa
3 reviews
3 helpful votes
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OMG! Fast...
September 11, 2015

Ordered product and received in perfect condition within a week.

Date of experience: September 11, 2015
Thomas M.
New York
1 review
3 helpful votes
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Customer service was beyond helpful in resolving an...
November 25, 2014

Customer service was beyond helpful in resolving an issue.

Date of experience: November 25, 2014
Marquetta W.
Michigan
1 review
0 helpful votes
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ToysRus
April 7, 2016

Download ebates on your mobile app now! You won't regret it!

Date of experience: April 7, 2016
Zee L.
Florida
1 review
0 helpful votes
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Excellent!
April 3, 2016

Exceptional customer service and prompt response to inquiries.

Date of experience: April 2, 2016
144 reviews are not recommended

Overview

Rakuten has a rating of 3.3 stars from 2,124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 3rd among Cash Back sites.

service
190
value
152
shipping
76
returns
64
quality
122
This company does not typically respond to reviews
+61
Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.

Business History

Ebates is the pioneer and leader of online Cash Back Shopping. The company was founded in 1998 by two Deputy District Attorneys in Silicon Valley who used to prosecute online fraud & identity theft before starting Ebates (so you can be sure we are very into secure online transactions!). So go ahead, sign up and start shopping now. Joining Ebates is always free - you'll never pay us anything. And four times a year or more, we'll mail you a Big Fat Check, or transfer the money to your PayPal account if you'd prefer. We can even send the money to your favorite charity. All 100% free.

Company Representative

Ebates Seo
Ebates S.
Typically does not respond to reviews
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