SammyDress is a wonderful website where you can find really good and cheap things. It offers you garments, accessories and jewelry of a nice quality (remind that it's a very cheap website, so it isn't always the best one).
I've been ordering from there for a long time and I never had problem with anything!
I am definitely advicing you SammyDress!
It took a month to receive the shirt, and the quality is horrendous (as I should have expected from an $8.00 shirt). I ordered a large, as is my size, and their large is equivalent to an XS. I will NEVER order from them again.
This store is very simple to use online, I'm very satisfied with the order I did.
The prices are very nice to my wallet, the products have a very nice ration price/quality, they came perfect, I'm very happy with it.
This is a site which is presenting items which are possibly then copied in a cheap material (polyester) and with very bad workmanship of tailoring and stitching...
I made a complaint of not having received my items after a month to be told they were delayed in transit - funny because when the items eventually arrived the date of postage on the package was the date I had made my complaint...
Not amused and very annoyed that I have been scammed in this way.
Dear Gail B.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Please kindly forward us your Valid order number or ticket number so that we can check for you and find out where the disconnect is.
Those who read our reviews will note that while we are not perfect, we strive to be. As such, feedback like this is critical to us. We would try our best to fix the relationship with any affected customer.
We are looking forward to hear from you soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I thought that once I received my order it would not fit right or something was going to be wrong. But when I got it if fit just right, and there was nothing wrong with my order. I received it in a timely manner
The prices are more than reasonable, shipping is standard, and the clothes are well worth it. I have made several large orders now and I've been more than pleased. I have to say: I have no bad experience till now.
I had a good overall experience with Sammy Dress. I love their products. You get good quality for the price. I have encountered a shipping issue with one of my orders, but overall I have been satisfied with their products and service
Great site I must say. Glad I gave it a try. I made quite a number of orders from them and I never really had any problems with my orders. Great qualities and quite affordable too which makes it a recommended site
My order was shipped all the way to the caribbean and it took a reasonable amount of time, i loved all my items and received all 19 of them i was very happy with the overall experience and will definitely order again.
I have placed several orders on Sammy and I am surprised at the quality of the stuff i received. The dresses are lovely, i am thoroughly pleased. I ordered a few stuff in Christmas, they were out of a few things and I got my money back. I know check if the stuff are in stock before I order.
I love this site... so glad that I found it. There are really great deals on this site that everybody should check out. Very trendy and fashionable items that are high quality at value prices. I love it!
I have continued to order with Sammydress and now that there shipping is improving immensely I just received all the packages from my last 2 orders in 3 weeks it was great because I was so looking forward to the items. They are definitely improving and clearly are listening to the complaints. I am really pleased because I have already started wearing all the new items. The shoes and jewellery are amazing
Dear Jules,
Thank you your feedback.
We are delighted to hear that you like the items.
The real shipping time may be affected by holidays, season, strict customs clearance and so on, please kindly understand that. From time to time with thousands of shipments there will be an occasional issue with shipping.
To reach our customer support please click this link if you'd like to talk about the specifics of your situation: http://www.sammydress.com/m-article-id-12. We always respond our customers' issue in 24/7.
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/
I have ordered a few sweatshirts a little over a month ago, hoping they would get here on time for Christmas. It is almost christmas, and i am still waiting for my order. I would prefer a refund over waiting for such a long time.
Dear Sharon,
Thank your for your message.
We very much regret issue and are fully committed to resolving it to your satisfaction.
For the issue you have mentioned.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP？
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
It took 46 days to receive the blouse I ordered; came from China or Japan or some oriental country. I ordered a size large since it said it was a sweatshirt; came as a very thin knit shirt and their size large was actually an X-Small in US sizing. I emailed them; never heard back. HOWEVER, after I left a bad review, they were very attentative and communicated quite well. They refunded my money. They have cute products, just know that their sizing is different from USA sizing.
Dear Melodie,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/
I have bought 3 items. It took forever for them to come – they have send items when I asked where they are. When they came they were wrong size and nothing like in the picture. When I tried to sort the problem SammyDress started ignoring me and after 3 month still has not contacted me. Never ever again and I advise everyone not to buy from them.
Dear Customer,
Thank you for letting us know your experience. We are sorry for the inconvenience caused.
About the quality issue, we need to verify it at first.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
Never had a problem with an order not being shipped. You have to realize that these are not designer clothing that you're ordering. I've ordered twice and spent almost 200.00 with them and sure a few items fit too small but when you place an order please check the size converter! If you're a 2x then order a 4x and it will fit! The customer service is superb.
"I bought goods from this online store and paid half the amount for expedited shipping. Its been over a month haven't received the goods. I filed a dispute with paypal and now the store emails me that when you close the dispute with paypal then they will refund the money. SAMMYdress is scamming with buyers money. How can they take money from someone and never deliver the goods. I will post my review on all the websites to make others aware of this fraudulent activity."
Thank you for your important feedback and for letting us about your experience with us.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Hello
I have a problem, I did not receive my full order. I sent out for a ticket. Got the ticket but no-one answered it. I tried phoning but said not right number. Tried the chat but it is for pre sales and closed for Chinese New Year, Lois
Dear Lois,
Thank you for taking the time to write a review.
We checked that you submitted the ticket T1702****430, we have replied it to you, you can check in time.
Sammydress can be contact by Live Chat, Support Center or phone 24 hours a day. If we cannot be reached please leave a message and our team will get back to you within 24 hours.
Our phone number for US customers is: + (1)8552228111, and for other countries is: + (001)8552228111. Our lines operate in English and are available from 7:30-21:30,7 days a week.
As for the issue, we will verify it for you.
We have taken care of your complaint and offered a resolution via the ticket center.
Please get in touch with us and we would be happy to solve your issue.
Sammydress Customer Service
http://www.sammydress.com/
I am convinced sammydress is a scam, and they hire people to post positive reviews on their website and other sites to perpetrate the scam. I placed an order on their website. My credit card was charged within 24 hours, but 20 days later, I still had not even received any shipping information. I submitted multiple tickets on their website and tried calling their customer service phone number. I never got a response. Their customer service phone rings and rings before cutting off in a dial tone. Finally, I submitted a dispute on PayPal and a dispute with my bank. Stay away!
I ordered 2 wigs and it came in a timely fashion, but the wigs are not of good quality. One was not the color as shown. It's supposed to be black brown, to me its a lot brown with no black in it. Its a #4. It's no way a dark brown and it looks nothing like the pic. It longer, to me. No hint of black in it. The other one is mixed with all the highlights of like a gold on one side in the back and looks like and old wig that has been worn for sometime and returned.
Dear Brenda,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, and I am very sorry for all the inconvenient we cased. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.