Sammy Dress is an online shopping site that offers a wide variety of of unique clothing for its worldwide customers. I am very pleased by all of the styles offered. The clothes that I ordered are all beautiful with unique designs that I know no one else around me will have. Although some of my clothes were smaller than expected I was still able to get into them. The only downsides are that most of the clothes are "one size", the shipping cost is pretty high, and that it takes a while to be delivered. My order came exactly one month after I ordered it which is actually quicker than some of the reviews I read, so I didn't really mind it. Also with shipping it's just as much as I would spend at a store in the US so I don't mind that too much either. I will continue to order from SammyDress, but I will be more selective with my choices.
I am so disappointed with the site, I ordered 2 dresses and got two ugly cheap material dresses that took over 2 months to get it delivered. I will NEVER order from this site! Don't do it! You will regret it if you do, now to contact them to see if I could send back.
I waited three weeks for a pair of broken earrings. I wouldn't say SammyDress is a total rip-off because my second item, a scarf, came in fine. The problem was likely do to a shipping error in my case.
UPDATE: SammyDress contacted me and offered a refund of the broken earrings. I did receive the full refund within the duration they stated it would take. I'm pleased with the refund and they even allowed me to keep the broken item. I appreciate the effort on their end to fixing a mistake. I have removed some of my previous statements in this post about SammyDress as it's more possible now that I would give them a second chance.
For future buyers, purchasing from SammyDress may result in a huge loss or a huge win. You'll just have to take the risk and hope that if you receive something of lesser quality that you can have it refunded.
Dear Rachel,
Thank you for taking the time to write a review.
We check all our items before we ship to our customers, so we sincerely apologize that the item you received did not meet your expectations.
Sammydress strives to give our customers the best quality clothing at the lowest prices.
We have looked at your case and have sent you a ticket via our Support Center. Please login to your account to check it and reply to us.
Best regards,
Sammydress Customer Service Center
This was my first time ordering from Sammy Dress and I must say it was a wonderful experience! The dress I got looked exactly like a the picture. I got my order in the mail in less than 3 weeks! I will definitely be ordering more from the site!
I am satisfied and happy with the clothes i bought from your website,
They were affordable and had a unique style and the shipping cost was cheaper than the others. I had lots of compliments from my friends and families with the clothes i bought because they were unique..
I love the discount sistem where you get news and latest sales + a code to save more money, they reward buying again by giving you points that can be used to reduce the price of your purchase.
Costumer service was attentive and fast and solved my questions,
The product i bought was slightly shorter than expected but was true to color and material and well made.
Shipping was a bit slow but it was expected, i live a continent away, after all, but the package was not harmed in any way.
I already made a second purchase and I am very happy with the service.
I have been given a run around i bought a coat from them but when it came the product is of very very low quality, different from the picture on the website, it is a bath robe and not a coat it is ugly. It lacks style and the quality is very very poor. I have sent a ticket to them, a picture, the item number and they are not doing anything about refunding my money for the low quality product
Dear sade，
Thank you for your feedback.
We are regretful that the product did not meet your expectation.
We are here to assist you to resolve it.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
I absolutely love Sammys. They have such great clothes. I want to many things from there. There's so many things I want, it's hard to decide what to buy. I've bought a lot of things from them and loved them all. It is a fantastic site and their prices are cheaper than any store I've been to. You get a lot more for your money. If you check it out you will get addicted to site and keep going back.
This was a hot mess. I ordered two pair of boots size 10 and i got boots that fit my six year old neighbor. Also ordered pants size 4xl got the pants tags on them said 4xl I could span the waist with my hands and they fit my twelve year old. Quality is cheep shoes were not even in box nor were the clothes just wrapped in plastic and shipped. Dont waste your money.
Dear Shelly,
Thank you for your comment.
We regret things did not work well for you, we are willing to resolve this issue to your satisfaction. Unfortunately, we cannot find your order record in our system with the number 000000000 you offered.
Would you provide us your valid order number and detail information about the issue please？
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support.
Sammydress Customer Service
http://www.sammydress.com/
I ordered an jacket form this site and was excited to get it but it took over 2 months to receive it. The clothes are also Asian made and run very small for North Americans. The jacket I received did not fit even though it is the same size I shop for American companies and the company would not respond to my emails to return it for a larger size. BEWARE
Sammydress is a whole sale site based in china. Because it is wholesale, the clothing and other merchandise is very inexpensive. The first time I ordered from them it took a while, but as I said they are based in china. I did not expect the quality to be too great, since it is so inexpensive but it was actually really god quality clothing and jewelry. I have been shopping sammydress since! Most whole sale shopping is only available to store and business owners to order in bulk, but you can order one item at a time if you want from sammydress.
I've placed multiple orders at sammydress.com ive not once had an issue with anything at all i love the way all the clothes fit on me and the pricing is just the icing on the cake! I definitely recommend this site above others and will continue to shop through them!
Sammy Dress is a wholesale store where you can shop for alot of things for a low price. I have placed over 7 orders with Sammy Dress and I am absoulutely in love with all their clothing shoes and purses! Everything is very affordable, the only thing is the shipping it could be a bit high and it could take a while for your order to arrive but only because they ship it all the way from China. I will definitely be shopping from them again soon! Thank You Sammy Dress!
I ordered online and once I had paid they informed me that some goods were missing.
I paid 75 euros for shipping (total order was 255 euros)
It took over 50 days before I received 3 out of 8 items ordered and paid for.
On top of this I had to pay 30 euros for customs clearance
The rest was sent in 2 separate packages (which means 2 X 30 euros again for custom clearance) but these two last packages to date still have not been delivered.
I emailed sammydress but all they answer is "you can track your package online" and it only says that the packages are at custom.
And last but not least, the quality of what I received is poor and they only grant refund if there is a mistake in the order.
NEVER AGAIN
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Would you mind tell me your order number or e-mail address? In this particular case, we respectfully disagree with our customer’s description. We state very clearly that all returns are subject to inspection and when we looked at this, we found multiple problems. (We have kept photos of this damage for our records). The manufacturer would never accept this back from us as it was clearly abused. For the missing items, we can give you a refund, so please send an e-mail to our support center or support@sammydress.com, our colleague will help you to check it.
Thank you again for bringing these matters to our attention.
I ordered twice there so far and both orders were perfectly great! The shipping out was in the time period that was written in the description and pieces that were unable to be delivered immediately were shipped seperately as soon as possible.
The customer service center replied fast and helped easily.
Plus the app is really great!
I have ordered a few things from sammydress.com and I like that the things I order are exactly like the pictures you see online. And I like how they have different styles, ect. I've also loved everything I have ordered from there and even bought some things as gift to family. The shipping if not expedited does take a while but I understand its because of the distance. My experience with sammydress.com has been great.
I ordered several Christmas gifts from SammyDress this year and had never purchased from them previously. I was very happy with the products I received and the amount of time it took to get them. They ship much faster than other international sites I've ordered from. I had a few questions and customer service was very helpful.
I have only had great business with Sammydress! They have good quality items for low prices. Their support center is prompt with getting back with you if you have any problems or questions. They are true to size and have such a variety of items to shop for. I will definitely be doing more business with them.
Sammydress is the best web site I have been to, they are quick to help, very nice garments, you have to watch your size though, if you look you can find the right garment for you or a member of your family, even a friend, I can't praise them enough.
Sammys dress is a very nice and easy website to use. The prices are very reasonable and the quality of there items are very high. Just be very careful with choosing sizes and your good to go!. The tracking was very accurate and shipping was fast. So over all I give this site a five star rating.
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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Dear jul,
I want to start by thanking you for notifying us about the issue.
I regret any inconvenience or frustration that your experience has caused you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Sammydress Customer Service
http://www.sammydress.com/