If I could give a negative number I would say this is the worst purchase I have ever made. Clothes is thin and cheaply made! Buyer beware! There is a reason their prices are so low! You get what you pay for!
Sammydress has quality clothes and jewelry at inexpensive prices. I ordered a necklace and a ring; both were beautiful! They've maintained their beauty and have yet to break. I got my things within the expected time period and was happy with my products. :)
I can't understand the extremely negative reviews here. I really like this shop and I had never a problem with it until now. The prices are really low and the quality is good. Of course you have to wait a bit for your order (in my case 3 weeks), but in my opinion it's definitely worth it, because you save a lot of money.
I would always order here again!
Order: MM************** on 03/22/2015
Sammy dress is a wonderful place with quality items for ridiculously low prices. Their customer service is wonderful and their rewards program is so easy! I love how each user contributes to their community via reviews and feedback - it's a fantastic setup.
I have purchased many items from Sammy dress. Mostly the items include jewelry and blazers. The clothes always tends to run a little on the smaller side and are normally only available in a size medium("one size") but I am a size medium/large in US sizes and I fit them fine. The selection of jewelry as well as the jewelry itself is so great! I've ordered MULTIPLE different earrings/rings/necklaces, they always looks identical to the picture and are good metal/materials so I'm always very pleased. The blazers tend to be on the thinner side (but that's fine with me because I live in Florida). Some of the blazers are longer/bigger and some are smaller so make sure to look at the customer reviews for pictures of the exact item and pay close attention to the measurements given because they are pretty accurate.
This is my first time making purchase with sammydress. I made order on 02/03/2014. I paid $78 for shipping and the order total was $250 and still says processing on the website, I have submitted 2 tickets to find out where my order is and got no response. The customer service number is always busy, i did big mistake ordering from this site, I am extremely disappointed with this company. I called Paypal and helped me lot to get my refund. Now i feel better with Paypal :)
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly tell us your order number or your email address, we will check it and solve all the issues for you
I'm an American size 7 in juniors pants and a medium top. Trying on the XL size clothes from this site was a joke. Cheaply made and just tacky. Be aware of the reviews on their site definitely written by the company.
Dear Sarah,
Thank you for your feedback.We are regretful that you feel like that way.
About the size, please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
We are here to assist you to resolve the size issue.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/
Garbage
I did a mistake making 3 orders for me and my daughter in the the same time without seeing the quality, it very bad quality and workmanship. Big deference from the photos on the website
I don't advise anybody to buy.
Dear Emad A.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, I want to start by saying how sorry we are about the quality issue you experienced.
We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We cannot apologize enough for any inconveniences this may have caused you... or any of our custome rs.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I bought a xxl. Bathing suits and they sent all size small. Claim them for my money and never answered me or have returned anything. It sucks. Sewing clothes this horrible. They are a clothing crap. Never buy anything there. They stole 86 dlls.
Dear Rosario,
Thank you for notifying us of your complaint.
Please refer to its size chart before you place order for it.And 1 inch = 2.54 cm.
In order to verify and resolve this issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
The worst company we have ever dealt with. Mens clothes sold that would barely fit a boy. Thin clothing and cheaply made! Avoid this company They will make you feel like you are getting a good deal and then overcharge you for shipping, promising to deliver in 7 days which turned in to a month and some items weren't even in the shipment. When we told them they were missing, we were told that it was a popular item and it would arrive in another month. Terrible company!
Overview
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kara,
Thank you for your valuable feedback.
First, I want to offer my sincerest apologies to you for the issue.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/